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NokScoot


56 Reviews
Headquarters: 222 Don Mueang Internationl Airport Room no.2001, Central Block Building, Bangkok 10900 Thailand +66-2-021-0000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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56 Reviews from our TripAdvisor Community

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56 reviews from our community

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Showing 12: English reviews
Taipei, Taiwan
Level 6 Contributor
80 reviews
67 helpful votes
Reviewed 3 weeks ago

About the flight, I like their cabin setting. Bright color. Very clean, Good smell, my favorite thing is their textile seat, much much more comfortable than most low cost airlines' "easy clean" lather or vinyl seat. Good space too. I think their cabin is the best in LOW COST flight for me. BUT,..Be careful. Be careful their online booking system....

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Southeast Asia Economy Taipei - Bangkok

Helpful?
1 Thank poorluxer
Asciano, Italy
Level 2 Contributor
6 reviews
2 helpful votes
Reviewed 14 February 2017

The first and last time we will fly Nok Scoot. WATCH OUT they have a clever baggage trap when you change flights. It took us 3.5 hours to unload our bag off the plane and pay an extra 220$ for extra hidden fees after we were told that our bag was checked all the way through Sydney. This airline contracts...

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International Economy Bangkok - Sydney

Helpful?
Thank thecaleman
Bangkok, Thailand
Level 4 Contributor
22 reviews
Reviewed 7 February 2017

I'm back to Bangkok from countdown trip in Taiwan. My friend and I did buy some stuffs from the airport. The staff help us to find the available space to store the stuffs and even help me to put them on the overhead storage.

Southeast Asia Economy Taipei - Bangkok
Helpful?
Thank Sarii_th
1 review
Reviewed 26 January 2017

terrible experience on the so call connecting flight booking service. There is no mention of no changes of any kind on the web site; However, I have just learn from the web site information on Nok Air, and flyscoot. I am booked on a so call interline flights, so therefore no changes can be made. Please do make this clear...

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North Asia Economy Chiang Rai - Taiyuan

Helpful?
Thank 智海 侯
Bangkok, Thailand
Level 2 Contributor
5 reviews
4 helpful votes
Reviewed 20 October 2016

Worst airline experience I've had to date. Never even made the flight. After going through an online checkout process riddled with hidden upsells (including trying to get you to pay for selecting your seat), I paid for my flight. I immediately realized that I had made a booking error, which was totally my fault: the time was for 2:25AM, not...

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North Asia Economy Bangkok - Taipei

Helpful?
3 Thank Nick R
Bangkok, Thailand
Level 4 Contributor
20 reviews
2 helpful votes
Reviewed 26 September 2016

Nokscoot is a good choice for low cost air transportation. At latest my destination i have flied form Bangkok to Taipei that so comfortable with large seat. The total prices are included the luggage weight max.20 kg per round and spend time 3.5-4 hours approximately. For sure if you find out some low cost airline, do not forget to consider...

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North Asia Economy Bangkok - Taipei

Helpful?
Thank ATphai
Bangkok, Thailand
Level 3 Contributor
22 reviews
11 helpful votes
Reviewed 28 August 2016

When you book scootbiz it's like a premium economy.. More legs room meal and 30 kg checkin bag. This airline usually delay around 15-45 mins, not good service mind staff but their ticket is very cheap!!

North Asia Business Class Bangkok - Osaka
Helpful?
Thank louis_bodin
Emsworth, United Kingdom
Level 6 Contributor
171 reviews
30 helpful votes
Reviewed 20 June 2016

Nok Air Scoot is an offshoot and semi autonomous part of the parent Nok Air, famous for its bright yellow livery and uniforms. After a pilots strike earlier in the year, they seem to have recovered, and in this case they have brought a new Boeing 777-200 into service, which offers and efficient and comfortable no frills service. If you...

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North Asia Economy Bangkok - Taipei

Helpful?
Thank flyingdoc1
Golden, Canada
Level 6 Contributor
100 reviews
72 helpful votes
Reviewed 28 March 2016

Excellent flight (2015) Bangkok (Don Muang) direct to Nanjing. B777. On time, good service, comfortable. Don't worry about the slight chaos at check-in at Don Meang; it eventually works out, and there are useful employees available to help in the check-in area.

North Asia Economy Bangkok - Nanjing
Helpful?
Thank Traveller99ab
Emsworth, United Kingdom
Level 6 Contributor
171 reviews
30 helpful votes
Reviewed 13 March 2016

Nok Scoot are employing new aircraft, with reasonable legroom on several routes, amnd offer good value for money. Token apology for a meal, but then this is a budget airline. Staff reasonably attentive and service adequate. Delayed take off due to late boarding.

Southeast Asia Economy Bangkok - Singapore
Helpful?
Thank flyingdoc1
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See travel tips for airlines
“Choose a window seat if possible.”
flyingdoc1, 20 Jun 2016 | Read review
“Road traffic is terrible! Much easier: BTS (metro) to Mo Chit station, then A1 shuttle bus to Don Muang. Easy!”
Traveller99ab, 28 Mar 2016 | Read review
“Buy your own food, bring ipad or laptop to enjoy yourself”
preechanans, 1 Mar 2016 | Read review
“Don't bother to trying upgrade using their Bid4Biz scam. You're not bidding against other passengers.”
petery638, 17 Feb 2016 | Read review
“提早預定,趁促銷時下手”
WalkeHou, 29 Aug 2017 | Read review
Show next 5 travel tips 5 of 10
About NokScoot
Thai-based NokScoot (XW) is a low-cost carrier that offers medium- and long-haul flights to five Asian destinations. The airline is based at Bangkok's Don Mueang International Airport (DMK). It flies to Nanjing Lukou International Airport (NKG) and Qingdao Liuting International Airport (TAO) in China, Singapore's Changi Airport (SIN) and Taiwan's Taoyuan International Airport (TPE). NokScoot's fleet consists of three Boeing 777-200ER aircraft, each of which is configured with a Business Class (branded as ScootBiz) and Economy Class cabin. NokScoot is a joint venture between Thai-based Nok Air (DD) and Singapore-based Scoot (TZ).
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