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NokScoot


89 reviews
Headquarters: 222 Don Mueang Internationl Airport Room no.2001, Central Block Building, Bangkok 10900 Thailand 011 66 2 021 0000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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89 Reviews from our TripAdvisor Community

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89 reviews from our community

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Showing 22: English reviews
Pattaya, Thailand
Level 3 Contributor
21 reviews
1 helpful vote
Reviewed 2 weeks ago

Unfortunately it appears that this service may not be continued, which s a shame at is for me the perfect schedule. Going into and from China is an ordeal for most foreigners, but this service is almost door to door You can reserve preferred seats and pay extra for the 20kg baggage allowance, you can also order in flight meals....

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Southeast Asia Economy Dalian - Bangkok

Helpful?
Thank brwnxpng
Greater Melbourne, Australia
2 reviews
Reviewed 4 weeks ago

First and foremost, the Nok Scoot web site is absolutely appalling. If and when it actually works is so slow it harps back to pre windows speeds. It decides where it lets you fly, as a regular traveller to Nanjing, this destination was not available when I tried to book! Whats equally pathetic is that no one checks the web...

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North Asia Business Class Bangkok - Nanjing

Helpful?
Thank anepiphany
Level 3 Contributor
16 reviews
8 helpful votes
Reviewed May 21, 2018

A budget airline for sure...but a comfortable flight with pleasant service. On time both going and coming. Check in easy with no fuss.

North Asia Business Class Bangkok - Taipei
Helpful?
Thank David C
Chiang Mai
Level 6 Contributor
117 reviews
88 helpful votes
Reviewed May 21, 2018

Great deal and service for the price that I've paid. I have no complaints about this airline. Everything went smooth for me. I would fly with them again for sure.

Southeast Asia Economy Taipei - Bangkok
Helpful?
Thank Riki-oh L
Bangkok, Thailand
Level 2 Contributor
6 reviews
3 helpful votes
Reviewed March 26, 2018 via mobile

I’d like to fly NokScoot but I need an answer about extra baggage before I do. Problem is that when you call their Taiwan number you’re put on hold and then the call is cut off after 3-5 minutes. This has happened for two days in a row. Tried calling their airport desk: disconnected number. Do they have any clue...

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Southeast Asia Economy Taipei - Bangkok

Helpful?
1 Thank Michael C
Melbourne, Australia
Level 6 Contributor
234 reviews
87 helpful votes
Reviewed February 26, 2018

It’s still scoot, the bonus on this flight is that it was on a Dreamliner, which is one of the best planes in the air IMO. Anywho, standard no frills, pay for everything, great for short flights

Southeast Asia Economy Bangkok - Singapore
Helpful?
Thank tobykeen
Boulder, Colorado, USA
Level 6 Contributor
107 reviews
37 helpful votes
Reviewed February 21, 2018

Late, charged for everything imaginable, stuck people with extra luggage charges that cost more than their ticket (waiting at check in line, why it's always a LOOONNNGGG wait for Scoot), weighed on an inaccurate scale (on purpose I can only assume - mine was weighed with a digital luggage scale and I was almost a kilo and a half LOW,...

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Southeast Asia Economy Singapore - Bangkok

Helpful?
Thank Gaiabeliever
Singapore, Singapore
Level 6 Contributor
517 reviews
788 helpful votes
Reviewed February 12, 2018

I flew from Singapore to Bangkok and vice versa and it costs S$230 with luggage allowance. This is a budget airlines and I already tried flying with Scoot so, I know what to expect. It was on time, I didn't had any problem with their service. Definitely will use this airline again.

Southeast Asia Economy Singapore - Bangkok
Helpful?
Thank VinaTraveler
Ko Samui, Thailand
Level 6 Contributor
262 reviews
113 helpful votes
Reviewed January 23, 2018

I had flown Nok Air in Thailand before and it has a good reputation among the Thais I know. This Nok Scoot international flight was booked for me and I was thinking that budget international flights are going to be an endurance test. But I was pleasantly surprised. The hostesses delivered excellent service, the flight took off and landed on...

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North Asia Economy Bangkok - Nanjing

Helpful?
Thank Instantcalmer
Bangkok, Thailand
Level 5 Contributor
70 reviews
43 helpful votes
Reviewed December 6, 2017

Booked this airline due to cost even though flight from Bangkok to Taipei was in the middle of the night (left 2 AM, arriving in town by 7 AM). The return was more normal (departing back to BKK at 11 AM). While the crush to get checked in seemed impossible, it actually was done in 30 minutes (we were at...

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North Asia Economy Bangkok - Taipei

Helpful?
1 Thank PCinBKK
See travel tips for airlines
“Reserve a seat in advance, it's not expensive and well worth it”
brwnxpng, 4 Jul 2018 | Read review
“Fly business class and be very patient with on line booking, be prepared for frustration.”
anepiphany, 16 Jun 2018 | Read review
“Pay the extra and either go with the extended leg room or business class, you will not regret it.”
T9789FYdavidc, 21 May 2018 | Read review
“Do your booking early to get good deals”
rikiohl, 21 May 2018 | Read review
“Tip? Fly with ANYONE else. Or walk.”
Gaiabeliever, 21 Feb 2018 | Read review
Show next 5 travel tips 5 of 10
About NokScoot
Thai-based NokScoot (XW) is a low-cost carrier that offers medium- and long-haul flights to five Asian destinations. The airline is based at Bangkok's Don Mueang International Airport (DMK). It flies to Nanjing Lukou International Airport (NKG) and Qingdao Liuting International Airport (TAO) in China, Singapore's Changi Airport (SIN) and Taiwan's Taoyuan International Airport (TPE). NokScoot's fleet consists of three Boeing 777-200ER aircraft, each of which is configured with a Business Class (branded as ScootBiz) and Economy Class cabin. NokScoot is a joint venture between Thai-based Nok Air (DD) and Singapore-based Scoot (TZ).
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