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VietJetAir


2,003 reviews
Headquarters: 530 Nhat Tao District 11, Ho Chi Minh City Vietnam 011 84 1900 1886 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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2,003 Reviews from our TripAdvisor Community

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2,003 reviews from our community

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All reviews Ho Chi Minh City Hanoi Da Nang Bangkok Phu Quoc Island Nha Trang Phuket Hue Chiang Mai Seoul Singapore Taipei Siem Reap Hai Phong Da Lat
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Showing 1,215: English reviews
Level 2 Contributor
8 reviews
4 helpful votes
Reviewed today
NEW
via mobile

Vietjetair planes are nice and good. They seem safe. I never had any problems. The only reason why I am giving it 3 stars is because I was trying to book online. And at the end when I proceed the tab transaction they gave me a pop up information that my credit card was blocked or something weird. and when...

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Domestic Economy Hanoi - Dong Hoi

Helpful?
Thank Caramea L
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

I was a bit hesitant to take this airline at first. But I did anyway, no regret, no frills - packed, board and exit. Nothing special but I noticed their cabin crew is friendly and the plane seems clean - but I did noticed the plane interior is deteriorating, hopefully they can upkeep it better. Otherwise, everything is easy and...

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Southeast Asia Economy Kuala Lumpur - Ho Chi Minh City

Helpful?
Thank Deelicious M
Dallas, Texas
Level 4 Contributor
34 reviews
10 helpful votes
Reviewed yesterday
NEW
via mobile

After flying on multiple airlines in Asia, i got to the VietJet Air counter in BKK. Your ticket does not include bags, so you have to pay. They dont accept credit cards, dollars or any other currency, so you have to go to the ATM to take out about 1800 baht per two bags. I wish I had taken another...

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Southeast Asia Economy Bangkok - Hanoi

Helpful?
Thank Kristian J
Ho Chi Minh City, null, Vietnam
Level 4 Contributor
31 reviews
5 helpful votes
Reviewed yesterday
NEW

On average Vietjet is always late. It varies from 40 min to 7 hours delay and sometimes they just cancel the flight without any good reason.

Domestic Economy Da Lat - Ho Chi Minh City
Helpful?
Thank Guy B
2 reviews
Reviewed yesterday
NEW

Pleasantly surprised by the quality of this low cost carrier. We flew from Hanoi to Siem Reap, The Take off and landing was smooth, the seats were comfortable and the flight crew were very professional and friendly. This is the second time I've flown with Vietjet and had a pleasant experience each time. I will be using them again next...

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Southeast Asia Economy Hanoi - Siem Reap

Helpful?
Thank Brett M
Level 3 Contributor
11 reviews
4 helpful votes
Reviewed yesterday
NEW
via mobile

Okay so I positively reviewed VietJet for our Hanoi - Hue flight recently, but this recent experience negated any good feeling towards VietJet Air. We had checked in online before departing the airport and received our boarding passes, confirming seats, gate number, flight number and departure time. The departure time was 16:30. Upon arrival to the airport, the 16:30 flight...

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Domestic Economy Da Nang - Ho Chi Minh City

Helpful?
Thank Amy D
Nakusp, Canada
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed yesterday
NEW

Just a good fast trip with no surprises. Economical and great service. If you are flying in southeast Asia I would highly recommend them.

Domestic Economy Bangkok - Phuket
Helpful?
Thank chrisD9959UY
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed yesterday
NEW

It is an inexpensive way to travel from neighboring countries in Southeast Asia. It is a budget airline; planes are new, airfares are low and services are nonexistent unless you preorder food and drinks at the time of booking. I didn’t find this to be a problem as my flight was barely over an hour. I can’t say what services...

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Southeast Asia Economy Chiang Mai - Ho Chi Minh City

Helpful?
Thank Tim G
Level 1 Contributor
2 reviews
Reviewed yesterday
NEW

The plane was delayed for two hours. It was good that I received the msg regarding on the delay so I could plan my trip a bit longer while waiting for the right time to check in. It was great that the airline also provided the snack as the compensation for the delay. Fair enough, I would say. I have...

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Domestic Economy Chiang Mai - Bangkok

Helpful?
Thank Tassanee L
Bundaberg, Queensland, Australia
Level 3 Contributor
14 reviews
5 helpful votes
Reviewed yesterday
NEW

Hadn’t flown with them before, but it was only flight I could get to match our requirements. Check I was good. In flight service minimal but don’t care on a 1.5 hour flight. Good aircraft. No complaints,

Southeast Asia Economy Phuket - Ho Chi Minh City
Helpful?
Thank David C
See travel tips for airlines
“Best to book much ahead of your trip and be precise if you need to check in or not. Save a lot!”
deeliciousm, 18 Sep 2018 | Read review
“Avoid this airline if you want to be on time”
496guyb, 18 Sep 2018 | Read review
“Bring your own food and drinks.”
DrBretto, 17 Sep 2018 | Read review
“Lots of flight options we only booked a week in advance.”
N7609KMchristopherb, 17 Sep 2018 | Read review
“book the exit row... or even better, fly with someone else..!!!!!!”
Peteincairns, 17 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About VietJetAir
Founded in 2007, VietjetAir (VJ) is a low-cost carrier that was one of Vietnam's first privately owned carriers. It is headquartered in Ho Chi Minh City and operates from hubs at Noi Bai International Airport (HAN) in Hanoi and Tan Son Nhat International Airport (SGN) in Ho Chi Minh City. VietjetAir flies to 13 domestic destinations and seven international destinations in China, Cambodia, Myanmar, South Korea, Singapore, South Korea and Taiwan. The airline's fleet consists of 24 Airbus A320-200 and Airbus A321-200 planes.
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