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AirAsia - Thai AirAsia


4,086 reviews
Headquarters: Don Mueang Intl Airport, Ctl Office Room 3200 Vibhavadee Rangsit Rd., Bangkok 10210 Thailand 011 66 2 515 9999 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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4,086 Reviews from our TripAdvisor Community

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4,086 reviews from our community

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Showing 2,151: English reviews
Bangkok, Thailand
Level 5 Contributor
55 reviews
9 helpful votes
Reviewed yesterday
NEW

Thai AirAsiaX is the best and cheapest choice when flying from Thailand to Hokkaido, It takes around 7 hours direct flying, so you can save a lot of time comparing to other connecting flights. The departure flight is by midnight so you can take long sleep until morning.

North Asia Economy Bangkok - Chitose
Helpful?
Thank komsan41
Level 3 Contributor
14 reviews
1 helpful vote
Reviewed yesterday
NEW

it is a budget carrier i found them better than our national carrier and its budget airline be aware it is smart to have malaysian money as well as other currencies

International Economy Bangkok - Melbourne
Helpful?
Thank Peter B
Dubai, United Arab Emirates
Level 3 Contributor
8 reviews
Reviewed yesterday
NEW
via mobile

The seat pitch was terrible. Cannot even begin to explain how.uncomfortable the flight was as a result. Otherwise the airline does a good.job with general.service although they can find it difficult to put on a smile sometimes... The seat pitch is an important factor to definitely think of, so unless you are less than 5'9 u should do alright.i was...

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Southeast Asia Economy Chennai (Madras) - Ho Chi Minh City

Helpful?
Thank AmithJp80
Level 5 Contributor
54 reviews
10 helpful votes
Reviewed 2 days ago
NEW
via mobile

This particular flight was fair enough. Off course I would have loved a direct one but this was a one stop at Bangkok. A total of 8.5 hrs to Hanoi was a bit tiring. The flight, was on time and just enough leg space. I think serving passengers with a bottle of water would not hit the bottom line of...

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Southeast Asia Economy Bengaluru - Hanoi

Helpful?
Thank vivek c
Auckland Central, New Zealand
Level 5 Contributor
48 reviews
19 helpful votes
Reviewed 3 days ago
NEW

Flowen AirAsia a lot and love this airline, always good friendly staff, planes are clean. Next time I fly to the Gold Coast it will be with Air Asia and not Jet Star. Air Asia offers similar prices but much better service and facilities.

Domestic Economy Bangkok - Phuket
Helpful?
Thank Dan R
Gisborne, New Zealand
Level 6 Contributor
143 reviews
57 helpful votes
Reviewed 3 days ago
NEW

I can see why they have been voted best low cost carrier for years in a row. Everything seemed easy, effortless and exactly as advertised. Even taking the bus around Don Mueang to get to the plane (literally from one side to the other) had no impact on the scheduled times (in fact we arrived a full 20 mins earlier)....

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Domestic Economy Bangkok - Phuket

Helpful?
Thank Peter M
Florida
Level 3 Contributor
16 reviews
2 helpful votes
Reviewed 4 days ago
NEW

Regular flight, everything Ok. Then the strange announcement: "We will be fumigating the cabin, please cover your nose and mouth"! And then they did it, spraying the air with a pesticide! I've never experienced that on an airline before. It was weird!

Asia Economy Bangkok - Hong Kong
Helpful?
1 Thank allspice68
Paris, France
Level 6 Contributor
114 reviews
6 helpful votes
Reviewed 4 days ago
NEW
via mobile

I like this airline coz the seats are big. Their services are good and the staff are friendly and helpfull. Recommended

Asia Economy Yogyakarta - Denpasar
Helpful?
Thank annychalderon
Athens, Greece
Level 3 Contributor
19 reviews
11 helpful votes
Reviewed 4 days ago
NEW
via mobile

Two times two horrible experiences.. First time I tried to cancel a domestic flight inside Indonesia as I had the right to do it and get 75% of the ticket..Hahah..you try to do that...it takes so much time and effort that it s not worth the money as it is an low cost airline.. You have to fill up a...

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Asia Economy Solo - Denpasar

Helpful?
Thank troufigas
Level 3 Contributor
20 reviews
3 helpful votes
Reviewed 4 days ago
NEW
via mobile

Be extra careful because this people let you fly in another country without asking you if you have a Visa so once you arrive in Vietnam they send you back and force you to get the flight with the same company which cost us 600$ to back to Penang. as soon as we booked again for Vietnam we saw the...

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Southeast Asia Economy Penang - Ho Chi Minh City

Helpful?
Thank Azzurra S
See travel tips for airlines
“There is no entertainment service so you'd better prepare your own book or offline game or video if you don't want to sleep.”
komsan41, 16 Aug 2018 | Read review
“Bring an air filter/mask!”
allspice68, 13 Aug 2018 | Read review
“Leave heavy luggage at the airport and travel light.”
larrythelamb, 9 Aug 2018 | Read review
“Double check your travel dates. It's expensive to change them.”
H955FSalexr, 7 Aug 2018 | Read review
“Big Points a waste of time.”
H955FSalexr, 7 Aug 2018 | Read review
Show next 5 travel tips 5 of 10
About AirAsia - Thai AirAsia
A joint venture between Malaysia-based AirAsia and Thailand’s Asia Aviation, AirAsia Thai (FD) is a low-cost carrier that operates from a primary hub at Bangkok’s Don Mueang International Airport (DMK). Chiang Mai International Airport (CNX), Phuket International Airport (HKT) and Krabi International Airport (KBV) are secondary hubs. The airline’s fleet consists of 44 Airbus A320 variants. AirAsia Thai flies to about 40 destinations, including 18 within Thailand. International destinations include Cambodia, China, Hong Kong, India, Indonesia, Macao, Malaysia, Myanmar, Singapore and Vietnam.
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