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Air Greenland


108 reviews
Headquarters: PO Box 1012, Nuuk 03900 Greenland 011 299 34 34 34 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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108 Reviews from our TripAdvisor Community

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108 reviews from our community

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Showing 52: English reviews
Kings Lynn, UK
Level 6 Contributor
179 reviews
125 helpful votes
Reviewed 2 weeks ago

This flight was part of a package and chartered by a travel company rather than the scheduled service. As a charter we did not expect much but were pleasantly surprised. The plane was fairly new (Airbus 300) and even in Economy there was plenty of legroom. Food was good and drinks were included. However as the flight was relatively short...

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International Economy Kangerlussuaq - Copenhagen

Helpful?
Thank Helen T
Kent, United Kingdom
Level 4 Contributor
44 reviews
15 helpful votes
Reviewed 3 weeks ago

This was one of the best short flights my husband and I have ever had. The plane was comfortable and the seats seemed wider than usual. Although not a large meal it was quite pleasant with wine, beer, soft drinks, tea coffee plentiful. The cabin crew could not be faughted for there efficiency and present manner.

International Economy Copenhagen - Kangerlussuaq
Helpful?
Thank notdoneromin
London, United Kingdom
Level 3 Contributor
21 reviews
16 helpful votes
Reviewed 4 weeks ago via mobile

My friend and I flew to Greenland for an Arctic break after spending a couple of nights in Copenhagen City. We have to say this was a unique and wonderful experience!! Flying through two snow capped mountains onto the runway was pretty spectacular and the level of expertise of the cabin crew stunned us!! The weather was harsh conditions but...

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International Economy Copenhagen - Kangerlussuaq

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Thank Loraine G
Wellington, New Zealand
Level 3 Contributor
20 reviews
6 helpful votes
Reviewed 4 weeks ago via mobile

Cabin crew were fantastic; friendly and professional. Only complaint was that the air conditioning was not turned on during boarding, making it very uncomfortable while waiting.

International Economy Copenhagen - Kangerlussuaq
Helpful?
Thank LurveTravels
Level 5 Contributor
66 reviews
64 helpful votes
Reviewed September 6, 2018

I did not just take one flight. I flew from Copenhagen to Ilulissat. Ilulissat to Kangerlussuaq. And Kangerlussuaq to Copenhagen. 1. Copenhagen to Ilulissat Transit in Kangerlussuaq. My flight was delayed for few times before canceled. They simply put me into another flight later that day without asking my permission or choose. I arrived very late and missed my tour....

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International Economy Copenhagen - Ilulissat

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Thank Alvy_Advisor
1 review
Reviewed August 28, 2018 via mobile

Terrible airline!!!!! Canceled my flight the night before. With no compensation no compassion just gave me my money back and basically said too bad all flights are canceled for rest of week. I will never ever book with them again. Nor should anyone else!!!

Domestic Economy Pittsburgh - Hartford
Helpful?
Thank Corrie C
Washington DC, District of Columbia
Level 3 Contributor
21 reviews
27 helpful votes
Reviewed August 16, 2018

I didn't get on the flight, so this review is simply about *not* flying Air Greenland. It was a grave disappointment, in that I had planned to take my first-ever excursion to Greenland this week. I was able to check in online and get a boarding pass, and that's as far as I got. Flying Reykjavik Int'l to Nuuk. Notice...

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International Economy Reykjavik - Nuuk

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Thank hank h
Singapore, Singapore
Level 6 Contributor
183 reviews
287 helpful votes
Reviewed August 8, 2018

This airline is a monopoly so if you want to get to anywhere in Greenland, you have no other choice. They have a single A330 plying between CPH and Greenland. It's a very old aircraft and not in the best of interior maintenance, 2x2x2 seating configuration, semi reclining seats. Baggage is restricted to 30kgs allowance, which was very disappointing to...

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International Business Class Copenhagen - Ilulissat

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1 Thank Gul C
White Plains, New York
Level 6 Contributor
152 reviews
55 helpful votes
Reviewed July 24, 2018 via mobile

The only wildcard here is weather but if you are thinking of traveling to Greenland at all be prepared for it at every stop and activity period. The onboard folks are in constant motion - serving beverages (no alcohol), sandwiches, cookies and chocolate multiple times (not the sandwiches) during the flight.

International Economy Reykjavik - Nuuk
Helpful?
Thank msuzdak
Copenhagen, Denmark
Level 1 Contributor
3 reviews
4 helpful votes
Reviewed July 20, 2018 via mobile

If you travel with air Greenland, you’d better have up to a week to get home. It is not their fault that greenlandic weather is unpredictable, but their lack of communication and complete lies made it embarassing for them. I have never experienced such incompetence in my life. I have never written a review, but this is just the most...

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International Business Class Kangerlussuaq - Copenhagen

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2 Thank Sesilie
See travel tips for airlines
“On TripAdvisor the site would not let me click on the ratings so I will add all was very good and a pleasant surprise 😊”
notdoneromin, 21 Sep 2018 | Read review
“Don't fly with Air Greenland.”
Alvy_Advisor, 6 Sep 2018 | Read review
“Look for a window seat if you prefer not to be disturbed. Narrow seats !”
larsr477, 10 May 2018 | Read review
“Sit in the back row, window seat”
The-Author, 15 Apr 2018 | Read review
“Accept that Air Greenland flies to a very harsh climate and understand weather changes rapidly.”
336RichardB, 24 Dec 2017 | Read review
Show next 5 travel tips 5 of 10
About Air Greenland
A subsidiary of SAS Group, Air Greenland (GL) is the flag carrier of Greenland. It was founded in 1960 as Grønlandsfly. The airline has a hub at Kangerlussuaq Airport (SFJ) and 10 operating bases, including Narsarsuaq Airport (UAK), Copenhagen Airport (CPH) and Nuuk Airport (GOH). It flies to more than 65 destinations, including all of the country's 13 civilian airports. International destinations include Denmark, Germany and Iceland. Air Greenland also has codeshare agreements with DAT (DX), Icelandair (FI) and SAS. The airline's fleet consists of 10 aircraft and 20 helicopters.
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