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Air Cairo


847 reviews
Headquarters: 20 Sayed Zakaria Khalil, Cairo Egypt 011 20 2 22663155 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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847 Reviews from our TripAdvisor Community

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847 reviews from our community

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Showing 84: English reviews
Bratislava, Bratislava, Slovakia
2 reviews
1 helpful vote
Reviewed 4 days ago
NEW

I do not recommend this company to anyone. Flight was late for more than 6 hours and nobody informed us why and when will we board. They don't even care about the refund or compensation and there is 0 communication from their side. Service is very poor and food is one big disaster. Just the personal was nice to us...

Date of travel: August 2018
More 
International Economy Bratislava - Marsa Alam

Helpful?
Thank JJ J
Ciavèna
Level 4 Contributor
25 reviews
6 helpful votes
Reviewed 5 days ago
NEW

Compared with other companies, this one gives you a little more service on board and 30kg luggage per person; we were also surprised (lucky maybe...) by the flights being both perfectly on time

Date of travel: October 2018
International Economy Milan - Marsa Alam
Helpful?
Thank Soto-Maior
Cesano Maderno, Italy
Level 3 Contributor
23 reviews
7 helpful votes
Reviewed 2 weeks ago

Quite cheap, flight on time, no problems with the luggage. No entertainment during our flights, but being both during the night I did not really care since I wanted to sleep. I wasn't expecting any meal and it was a nice surprise. On the overall everything ok.

Date of travel: October 2018
International Economy Milan - Sharm El Sheikh
Helpful?
Thank Lilia M
1 review
1 helpful vote
Reviewed 3 weeks ago via mobile

Poor service and communcation. If you would like to enjoy your vacation DO NOT FLY with AirCairo. Flight from Hurghada to Prague was scheduled to depart at 14:00, then rescheduled to 16:00 and then again to 18:15. No communicatio has been given to passangers, no compensation, not even water or any kind of refreshments at the airport. Terrible experience!

Date of travel: November 2018
International Economy Hurghada - Prague
Helpful?
1 Thank DaG3004
Bordeaux, France
Level 3 Contributor
16 reviews
10 helpful votes
Reviewed 4 weeks ago

The plane was a charter flight and part of a holiday package , it was of great interest to us as direct flights from France are almost non existant.Ok , plane took us to where we wanted to go, outgoing was more or less on time, return was posted as 55 minute delay which was actually 2 hours 45, no...

Date of travel: November 2018
More 
International Economy Paris - Marsa Alam

Helpful?
Thank grahambean2016
1 review
1 helpful vote
Reviewed October 27, 2018 via mobile

Bad services on the plane, seats and the tables were dirty, they did not have any intention to clean them. Some of the crew were not helpful and when we asked for 2 drinks we were told that the second one was not for free. During the trip only 1 toilette was working from the 3. The food was not...

Date of travel: October 2018
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International Economy Bratislava - Marsa Alam

Helpful?
1 Thank 612krisztinak
Level 1 Contributor
3 reviews
3 helpful votes
Reviewed October 27, 2018 via mobile

The seats, table were really dirty, it was full of coffee and when we asked to clean it - any action and appologies. Some of the crew were sleeping instead of work during a 4 hours flight. The food is huge nearly empty sandwitch and when we asked for 2 couples of drink, the answer was that the second one...

Date of travel: October 2018
More 
International Economy Bratislava - Marsa Alam

Helpful?
1 Thank NikolettaI2
Egypt
2 reviews
Reviewed October 20, 2018

It was a very nice flight flight attendants are very welcoming food is great bathroom was clean the flight went smooth

Date of travel: August 2018
International Economy Hurghada - Warsaw
Helpful?
Thank ammar-ismail0
Level 1 Contributor
4 reviews
Reviewed October 18, 2018 via mobile

Hi my name is Martin from Denmark. I traveled with air cairo from Copenhagen to Sharm El Sheikh. and jwg will not command it due to poor legroom and bad airplanes ............ .............. ..... ............... ........

Date of travel: October 2018
International Economy Copenhagen - Sharm El Sheikh
Helpful?
Thank Roam722467
Belgrade, Serbia
2 reviews
Reviewed October 12, 2018

nice, safe...customer service very good, clean, on time, old plane but more comfort than in some new ones.

Date of travel: September 2018
International Economy Belgrade - Hurghada
Helpful?
Thank _danka_stx
See travel tips for airlines
“please do not flight with this company”
jjj620, 9 Dec 2018 | Read review
“I was positively surprised by Air Cairo and would fly again with the airline.”
denisewZ2204ET, 2 Oct 2018 | Read review
“Take a seat next to the isle”
Mandarinan, 21 Sep 2018 | Read review
“if possible, ask which airline company”
gabrijelastigler, 2 Sep 2018 | Read review
“If you can choose another”
gabrijelastigler, 31 Aug 2018 | Read review
Show next 5 travel tips 5 of 10
About Air Cairo
Air Cairo (SM) is a low-cost carrier and subsidiary of EgyptAir. The airline's domestic destinations include Assiut Airport (ATZ), Borg El Arab Airport (HBE) and Sohag International Airport (HMB). European destinations including Dusseldorf, Stuttgart and Hanover Germany; Tbilisi, Georgia; Belgrade, Serbia; and Prague, the Czech Republic. Middle Eastern destinations include Doha, Qatar; Kuwait; Amman, Jordan; Beirut, Lebanon; Hatay, Turkey; and Jeddah and Riyadh, Saudi Arabia. Air Cairo's fleet consists entirely of Airbus A320-214s configured with all-Economy Class cabins.
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