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West Air


38 reviews
Headquarters: Chongqing Jiangbei Inernational Airport Terminal 2B, 2/F, Zone D, Chongqing 401120 China 011 86 950716 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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38 Reviews from our TripAdvisor Community

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38 reviews from our community

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Showing 29: English reviews
Sheffield, United Kingdom
Level 5 Contributor
98 reviews
32 helpful votes
Reviewed 4 weeks ago

Clean, modern, quite spacious. IPads to hire or use your own to watch a good range of films. Quiet, well ventilated. Pleasant staff. Do not bother to pay extra for an in-flight meal, we bought a picnic from Pret a manger in the airport. Much better value and taste. Free soft drinks, coffee, and water but could buy alcohol on...

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International Economy London - Toronto

Helpful?
Thank Katrina D
Level 3 Contributor
12 reviews
8 helpful votes
Reviewed June 28, 2018

Everyone on board and it was depart a little early the schedule. A lot of people bring luggage and backpack to the cabin. So, if you board some late. The cabin locker may be full. The cabin chair is comfortable enough for 2.5H flight. The plane landing 30min before schedule ETA. One in our group observe the wrong instruction for...

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Domestic Economy Lhasa - Chongqing

Helpful?
Thank Art M
Level 3 Contributor
12 reviews
2 helpful votes
Reviewed May 25, 2018

On May the 23 rd 2018 we flew from London Ontario to Toronto Pearson International Airport. The plane was a turbo prop with two seats on each side of the plane. It was a short flight hardly reached altitude and we started to land. The landing was quit hard on arrival in Toronto. We spent the first night in Toronto...

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Domestic Economy London - Toronto

Helpful?
Thank Bill M
St. John's, Canada
Level 4 Contributor
37 reviews
19 helpful votes
Reviewed May 10, 2018

Even though there were flight delays for various reasons all went smooth and connections waited for us. Very impressed

USA Economy St. John's - New York City
Helpful?
Thank Grotto154964
Calgary, Alberta
Level 6 Contributor
168 reviews
26 helpful votes
Reviewed May 4, 2018

Perfect as always. Fly at least five times a year and never had a problem with flights, bookings or luggage. Westjet is simply the best.

USA Economy Calgary - Las Vegas
Helpful?
Thank Joe C
Lindsay, Canada
Level 4 Contributor
34 reviews
12 helpful votes
Reviewed April 14, 2018

did not fly economy but choice was not available. I flew Plus which for me is a better option than any economy seat on any airline.

International Economy Providenciales - Toronto
Helpful?
Thank OntarioTaurus10
Victoria, Canada
Level 6 Contributor
100 reviews
47 helpful votes
Reviewed April 9, 2018

I use to like flying with West Jet but they are out pricing themselves. They are the only airline that I look at that flies into or out of Canada and still prices their seats in American dollars. The flight itself was very good and the attendants were very good. However, on a flight of six and a half hours,...

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Canada Economy Cancun - Victoria

Helpful?
1 Thank keithandhelen3
Orlando, Florida
Level 5 Contributor
56 reviews
17 helpful votes
Reviewed April 2, 2018

The flight had a stopover for a few hours at Calgary. No one could tell me with any certainty that our luggage had been checked from LAs Vegas to Gatwick without us having to collect at Calgary. That included check in, cabin crew, ground staff at Calgary and Vegas. Shocking and very confusing. Also we had to pay extra for...

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International Economy Las Vegas - London

Helpful?
Thank _dave_mcmillan53
Level 3 Contributor
15 reviews
2 helpful votes
Reviewed April 1, 2018

The flight was brilliant and the cabin crew were amazing to there passengers. Delicious snacks on board. I'm a extremely happy customer.

Domestic Economy Edmonton - Victoria
Helpful?
Thank nikki792018
Lakeport, California
Level 4 Contributor
36 reviews
6 helpful votes
Reviewed March 23, 2018

This is a discount airline of Canadian Air. I flew both ways on this airline. It took a while to take off due to the fact they had to get a machine to move them off the tarmac. They were short on workers so the managers had to load the luggage. Everything went well once we were in the air....

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Canada Economy San Francisco - Vancouver

Helpful?
Thank joannebO2578ED
See travel tips for airlines
“If you have a big cabin backage. It's best to board earlier than others, because the cabin locker will be full very fast.”
475artm, 28 Jun 2018 | Read review
“It was easy to get to Toronto using this type of plane. Would use it again”
, 25 May 2018 | Read review
“I always book plus for longer trips and exit seats for shorter trips as leg room is worth the cost.”
A9747QUjoec, 4 May 2018 | Read review
“The extra room I had was worth the cost but the food was very average.”
keithandhelen3, 9 Apr 2018 | Read review
“Down load the Inflight entertainment app”
_dave_mcmillan53, 2 Apr 2018 | Read review
Show next 5 travel tips 5 of 9
About West Air
West Air (PN) is a Chinese airline that was founded in 2007 and began scheduled flight operations in 2010. It is a wholly owned subsidiary of Hainan Airlines (HU). Headquartered in Chongqing, the airline flies from a hub at Chongqing Jiangbei International Airport (CKG). It flies to about 20 destinations across China. West Air has a fleet of four Airbus A319-100 and 13 Airbus A320-200 planes. Passengers earn frequent flier miles through the Fortune Wings Club, which is a joint program with its sister airlines Grand China Air, Grand China Express, Hainan Airlines, Hong Kong Airlines, Hong Kong Express and Lucky Air.
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