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SpiceJet


2,182 reviews
Headquarters: 319 Udyog Vihar Phase IV, Gurugram (Gurgaon) 122016 India 011 91 98718 03333 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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2,182 Reviews from our TripAdvisor Community

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2,182 reviews from our community

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Showing 2,100: English reviews
Chennai (Madras), India
Level 6 Contributor
122 reviews
37 helpful votes
Reviewed today
NEW

This is pathetic airline in customer service. no worry about customers. I raised an issue with the airline customer service and they are still working on the same after a month. Nodal office and Appellate authority are jokers. Name sake posts. Once the price of the air ticket goes up not many will choose this airline.

Domestic Economy Chennai (Madras) - Kochi (Cochin)
Helpful?
Thank HappyToTravel06
Pune
Level 5 Contributor
94 reviews
20 helpful votes
Reviewed today
NEW
via mobile

Traveled to Delhi from Pune last week on Spice jet. I purposely took this in spite of having a few other options. This was based on my previous travel experience. I was not wrong. Timely check in, on time departure, food quality, everything was as per expectation. I have decided to give 5 * rating for this trip. However, it...

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Domestic Economy Pune - New Delhi

Helpful?
Thank Mangesh-73
1 review
Reviewed today
NEW
via mobile

Really pissed by this particular airline. I traveled many time by other airlines also but never faced any problem and not even thought of writing any reviews if any minor discomforts are there. But these muggers pissed me off by putting too much extra charges on me for not seeing anything written about extra 15kg luggage on my ticket and...

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Domestic Economy New Delhi - Bengaluru

Helpful?
Thank Sunny C
2 reviews
Reviewed yesterday
NEW
via mobile

Good people to fly with. I had landed just about the time as the check in was closing. They took care to not just ensure a boarding pass but expedited me through security. That was kinda beyond call of duty. Well appreciated. The crew noticed that I had dozed off during meal service, they let me be and then provided...

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Domestic Economy Hyderabad - Mumbai

Helpful?
Thank Prashant M
Level 4 Contributor
29 reviews
9 helpful votes
Reviewed 2 days ago
NEW
via mobile

Dear Spicejet, Low cost doesn't mean low standard at all. Lemme explain. DXB to DEL, SG 12 on October 15, 2018.. seat 24 a,b and c. These three men started loud talks with choicest of abusive words during the conversation even minute. They continued until half hour to land where I had to stand up and force the crew to...

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International Economy New Delhi - Dubai

Helpful?
1 Thank MDhruva
Mumbai, India
Level 5 Contributor
65 reviews
14 helpful votes
Reviewed 2 days ago
NEW

Major Metro & Small towns are connected by these Low Cost Carriers. The use of feeder connectivity is Ideally preferred by the organisations which save their precious time on a routine basis. Check-in & boarding is good. Majority of the airlines I have flown into Its difficult for me to understand what exactly the cabin crew or pilot is saying...

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Domestic Economy Mumbai - Porbandar

Helpful?
Thank JaspalSahans
Level 3 Contributor
9 reviews
Reviewed 3 days ago
NEW

PROS: The check in service staff was good. Good on pocket. CONS: very less leg room. food quality was just okay. felt a bit congested.

Domestic Economy New Delhi - Bengaluru
Helpful?
Thank gpsingh_9999
Level 6 Contributor
49 reviews
10 helpful votes
Reviewed 4 days ago
NEW

The flight was punctual. Check in and boarding was comfortable. It reached the destination in time. The services of the cabin crew are very good. The ambience inside the car was comfortable.

Domestic Economy Kolkata (Calcutta) - Chennai (Madras)
Helpful?
Thank KHAGENDRANATHJ
New Delhi, India
Level 3 Contributor
11 reviews
5 helpful votes
Reviewed 4 days ago
NEW
via mobile

Not giving basic amenities like web check in and in flight entertainment screen was it self a major disadvantage with SpiceJet and over to that they have delayed my two baggages for two days in my four days trip to Dubai. My whole family suffered due to that and the worst part was that SpiceJet didn’t even call to ensure...

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International Economy New Delhi - Dubai

Helpful?
Thank BestAdvisor7
1 review
Reviewed 5 days ago
NEW
via mobile

Only few self check-in kiosk has spice jet option. After standing in queue for 10 mins. The machine reads “No free seats available.” After so much of hassle, neither the priority counter helps for the check-in. Never to fly with spicejet. PNR - WCJNNT

Domestic Economy Mumbai - Hyderabad
Helpful?
Thank Kushal J
See travel tips for airlines
“Always arrive at check-in much before schedule to guarantee reservations”
JaspalSahans, 15 Oct 2018 | Read review
“It is good if you get the priority boarding add-on service”
gpsingh_9999, 14 Oct 2018 | Read review
“Avoid if possible Spice Jet.”
dishaa674, 9 Oct 2018 | Read review
“This is an experience of a foreigner in India. I will let you decide for yourself”
649amic, 8 Oct 2018 | Read review
“Never travel with such dishonest arrogant crew”
SanchitaC39, 5 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About SpiceJet
Indian low-cost carrier SpiceJet (SG) is one of the country's biggest airlines when measured by the number of domestic passengers. The airline flies non-stop to about 50 destinations, including more than 40 within India. International destinations include Afghanistan, the Maldives, Nepal, Oman, Sri Lanka, Thailand and the United Arab Emirates. SpiceJet's fleet consists solely of planes with Economy Class seating. Passengers who opt for SpiceMax receive priority check-in and seats with extra legroom. SpiceJet's primary hubs are located at Chennai International Airport (MAA), Delhi's Indira Gandhi International Airport (DEL) and Ahmedabad's Sardar Vallabhbhai Patel International Airport (AMD).

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