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Tianjin Airlines


46 reviews
Headquarters: Binhai International Airport Airport Building, Tianjin 300300 China 011 86 950710 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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46 Reviews from our TripAdvisor Community

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46 reviews from our community

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Showing 24: English reviews
melbourne
Level 2 Contributor
8 reviews
12 helpful votes
Reviewed 2 weeks ago

The flight with this airline couldn't be any worse. There were not a single movie in English (or Russian), not even with subtitles; at the Chongqing airport passengers flying to Melbourne were not allowed to leave the airport for 20 hours!!!! not even with Australian passports. We lost money paying for a hotel in the city, and had to seat...

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International Economy Moscow - Melbourne

Helpful?
Thank travelfan35
Greater Sydney, Australia
Level 3 Contributor
21 reviews
2 helpful votes
Reviewed 2 weeks ago

Flew on time. Arrived on time. Outstanding service. Staff were friendly efficient and helpful. Very little English, but staff had translator on their phone. Food, entertainment and baggage all included in package tour deal.

International Economy Sydney - Tianjin
Helpful?
Thank Susan M
Level 1 Contributor
5 reviews
Reviewed July 11, 2018

A thoroughly great experience. Check in was quick and no fuss and also included a pass to the lounge.Flight was on schedule and arrived early. Cabin crew very friendly and attentive. Generous menu offering Australian and Chinese meals. Great choice of wine too. Our flat beds were made up for us by the staff, they were very considerate of our...

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International Business Class Melbourne - Chongqing

Helpful?
Thank Christine T
Sydney, Australia
Level 6 Contributor
151 reviews
70 helpful votes
Reviewed June 21, 2018

This airline was part of a package deal for a trip to China. Never again, until they change their outlook on Aussie tourists. They want to encourage more Aussies to travel to China, but then serve up only Chinese language movies for the 11+hour flight!!! I can handle trying the food, which is all Chinese type, but noodles or rice...

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International Economy Sydney - Tianjin

Helpful?
1 Thank Dobbo_13
Auckland, New Zealand
Level 5 Contributor
32 reviews
7 helpful votes
Reviewed June 14, 2018

I booked this flight through Ctrip so couldn't reserve a seat. At check in thought I was lucky to get seat row 11.... the seat row in front of the emergency exit.. So first issue is no seat recline, but the seat row in front has a good recline distance. the aircraft type, A320, second issue was seat pitch was...

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Domestic Economy Urumqi - Tianjin

Helpful?
Thank Dennis P
Sydney, Australia
Level 5 Contributor
56 reviews
7 helpful votes
Reviewed May 23, 2018

One of the best flights I had, even though it was more than 11hrs. The service was great and the toilets were always clean. Could have done with a few more English speaking movies though.

International Economy Sydney - Zhengzhou
Helpful?
1 Thank Lizette A
Oxford, United Kingdom
Level 1 Contributor
4 reviews
Reviewed May 22, 2018

Never flown with Tianjin before and had read some negative reviews but decided to try for a flight to UK as cost was so competitive. We stayed night in Tianjin, on to Chongqing in morning, then had to leave the plane and get back on through customs and on to Gatwick, all very efficient. Flights left on time, in flight...

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International Economy Dalian - London

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Thank Mikkul
Auckland Central, New Zealand
Level 5 Contributor
74 reviews
9 helpful votes
Reviewed May 21, 2018

Even though the flight was relatively long we were well catered for. The food was tasty we had a choice of two main courses and there were pickles, bread roll with butter supplied plus desert. Two meals were supplied one after 20 minutes in the air and the other about 2 hours before landing. The cabin staff were friendly and...

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International Economy Auckland - Chongqing

Helpful?
Thank Eoinz
Melbourne, Australia
Level 4 Contributor
42 reviews
38 helpful votes
Reviewed May 21, 2018

A good direct service from Melbourne to Chongqing - Full service direct flight at a reasonable price, well maintained plane with safety conscious staff and procedures. We were pleasantly surprised.

International Economy Melbourne - Chongqing
Helpful?
Thank Andrew P
Level 2 Contributor
3 reviews
4 helpful votes
Reviewed May 21, 2018

One of the shi***est flight ever. The ticket was first class but we weren't. Probably for this company all the economy seats are first class...embarrassing. The meal was so disgusting: something with rice that I couldn't interpreter (and the hostess gave me without explanation). No coffee, no orange juice. We asked for a hot tea and arrived a cold tea...

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Domestic Economy Xi'an - Guilin

Helpful?
Thank Luca G
See travel tips for airlines
“Use another airline if you are disabled, can't speak Chinese, and want in flight entertainment.”
Dobbo_13, 21 Jun 2018 | Read review
“Perhaps bring your own entertainment device as most of theirs are in Chinese”
775lizettea, 23 May 2018 | Read review
“Inner rows of seats seem to be more room for legs there if the flight isn't full you will be able to have a sleep.”
Eoinz, 21 May 2018 | Read review
“Choose another airline.”
lucagS7996YJ, 21 May 2018 | Read review
“Try to practice some Chinese with the staff and fellow travellers.”
Iralie, 30 Aug 2017 | Read review
Show next 5 travel tips 5 of 9
About Tianjin Airlines
Originally known as Grand China Express Air, Tianjin Airlines (GS) is a Chinese airline that operates from hubs at Tianjin Binhai International Airport (TSN) and Haikou Meilan International Airport (HAK). Secondary hubs are located at Xi'an Xianyang International Airport (XIY), Hohhot Baita International Airport (HET) and Ürümqi Diwopu International Airport (URC).Tianjin Airlines flies to about 55 domestic destinations, as well as cities in Cambodia, Japan, Mongolia, Russia and South Korea. The carrier has a fleet of 84 Airbus and Embraer planes. These feature a mix of one-cabin (Economy Class) and two-cabin (Business Class and Economy Class) configurations.
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