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Tianjin Airlines


51 reviews
Headquarters: Binhai International Airport Airport Building, Tianjin 300300 China 011 86 950710 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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51 Reviews from our TripAdvisor Community

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51 reviews from our community

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Showing 29: English reviews
Henderson, Nevada
Level 6 Contributor
322 reviews
96 helpful votes
Reviewed 3 weeks ago

This is a new budget airline, belong to the big Hainan airline group. It operates with fairly new equipment, in my flight is is a new airbus 320. It offers no entertainment, no first class, no food service. The check in is handled by airport service and it is not bad. It offers deep discount and it even fly internationally...

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Domestic Economy Chongqing - Xi'an

Helpful?
Thank Lingang
Reading, United Kingdom
2 reviews
Reviewed 3 weeks ago

I was travelling from London to Tianjin with a transfer in Xian. The plane is a modern Airbus A330 with movable TV displays, good legroom and comfortable enough seats. Before boarding the plane, you are given headphones and a choice of English/Chinese newspaper. Blankets and pillows are provided. Two decent meals were served during this flight with a choice between...

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International Economy London - Tianjin

Helpful?
Thank spoks41
Moscow
Level 6 Contributor
91 reviews
20 helpful votes
Reviewed September 18, 2018

My flight was Shenzhen-Chongqing-Moscow, with Tianjin Airlines operating the second half. The flight was on time, which certainly pleased me after sitting for a few hours in Chongqing airport at night. Unfortunately, I couldn't check in online on either airline's or ctrip website, and the seats I've got were in the middle. The plane was quite new A330, seat pitch...

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International Economy Chongqing - Moscow

Helpful?
Thank Dmitry B
Melbourne, Australia
Level 3 Contributor
9 reviews
Reviewed September 18, 2018

Our flight was on time there and back, flight attendents very helpful, and a comfortable flight also there and back home.

International Economy Melbourne - Chongqing
Helpful?
Thank sid522
Level 2 Contributor
5 reviews
Reviewed September 18, 2018

I flew London - Xian - London. First the good bits - modern Airbus A330 planes, comfortable enough seats with adequate legroom in economy. Now the disappointing bits Check-in - cannot be done online and no way of pre-booking seat choice, at least on the English language website. Arrived Heathrow three hours before the flight and found that the check-in...

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International Economy London - Xi'an

Helpful?
Thank John R
melbourne
Level 2 Contributor
8 reviews
12 helpful votes
Reviewed August 6, 2018

The flight with this airline couldn't be any worse. There were not a single movie in English (or Russian), not even with subtitles; at the Chongqing airport passengers flying to Melbourne were not allowed to leave the airport for 20 hours!!!! not even with Australian passports. We lost money paying for a hotel in the city, and had to seat...

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International Economy Moscow - Melbourne

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Thank travelfan35
Greater Sydney, Australia
Level 3 Contributor
21 reviews
3 helpful votes
Reviewed August 6, 2018

Flew on time. Arrived on time. Outstanding service. Staff were friendly efficient and helpful. Very little English, but staff had translator on their phone. Food, entertainment and baggage all included in package tour deal.

International Economy Sydney - Tianjin
Helpful?
Thank Susan M
Level 2 Contributor
5 reviews
Reviewed July 11, 2018

A thoroughly great experience. Check in was quick and no fuss and also included a pass to the lounge.Flight was on schedule and arrived early. Cabin crew very friendly and attentive. Generous menu offering Australian and Chinese meals. Great choice of wine too. Our flat beds were made up for us by the staff, they were very considerate of our...

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International Business Class Melbourne - Chongqing

Helpful?
Thank Christine T
Sydney, Australia
Level 6 Contributor
156 reviews
71 helpful votes
Reviewed June 21, 2018

This airline was part of a package deal for a trip to China. Never again, until they change their outlook on Aussie tourists. They want to encourage more Aussies to travel to China, but then serve up only Chinese language movies for the 11+hour flight!!! I can handle trying the food, which is all Chinese type, but noodles or rice...

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International Economy Sydney - Tianjin

Helpful?
2 Thank Dobbo_13
Auckland, New Zealand
Level 5 Contributor
32 reviews
8 helpful votes
Reviewed June 14, 2018

I booked this flight through Ctrip so couldn't reserve a seat. At check in thought I was lucky to get seat row 11.... the seat row in front of the emergency exit.. So first issue is no seat recline, but the seat row in front has a good recline distance. the aircraft type, A320, second issue was seat pitch was...

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Domestic Economy Urumqi - Tianjin

Helpful?
1 Thank Dennis P
See travel tips for airlines
“A budget airline with fairly new airplane”
Lingang, 24 Oct 2018 | Read review
“Use another airline if you are disabled, can't speak Chinese, and want in flight entertainment.”
Dobbo_13, 21 Jun 2018 | Read review
“Perhaps bring your own entertainment device as most of theirs are in Chinese”
775lizettea, 23 May 2018 | Read review
“Inner rows of seats seem to be more room for legs there if the flight isn't full you will be able to have a sleep.”
Eoinz, 21 May 2018 | Read review
“Choose another airline.”
lucagS7996YJ, 21 May 2018 | Read review
Show next 5 travel tips 5 of 10
About Tianjin Airlines
Originally known as Grand China Express Air, Tianjin Airlines (GS) is a Chinese airline that operates from hubs at Tianjin Binhai International Airport (TSN) and Haikou Meilan International Airport (HAK). Secondary hubs are located at Xi'an Xianyang International Airport (XIY), Hohhot Baita International Airport (HET) and Ürümqi Diwopu International Airport (URC).Tianjin Airlines flies to about 55 domestic destinations, as well as cities in Cambodia, Japan, Mongolia, Russia and South Korea. The carrier has a fleet of 84 Airbus and Embraer planes. These feature a mix of one-cabin (Economy Class) and two-cabin (Business Class and Economy Class) configurations.
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