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Arik Air


106 reviews
Headquarters: Murtala Muhammed Domestic Airport PO Box 10468, Lagos Nigeria 011 234 1 279 9999 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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106 Reviews from our TripAdvisor Community

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106 reviews from our community

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Showing 100: English reviews
Port Harcourt, Nigeria
Level 1 Contributor
3 reviews
Reviewed November 6, 2018

Plane is dirty with many seats broken Snack offered dry and inedible The only good thing about the flight was that it was short

Date of travel: October 2018
Domestic Economy Lagos - Port Harcourt
Helpful?
Thank chrisgroenewald
Johannesburg, South Africa
Level 6 Contributor
127 reviews
17 helpful votes
Reviewed October 28, 2018 via mobile

The flight arrived late and it was late to take off as well, there is not much leg room. Some seats were broken and baggage panel kept Coming loose . The attendants were friendly and the flight went well including the landing.

Date of travel: October 2018
Domestic Economy Lagos - Port Harcourt
Helpful?
Thank philad2017
Warri, Nigeria
1 review
Reviewed October 21, 2018

Good flight, will be using them again. I never knew I could get such a cheap flight in my country. I prefer air to road transport. Will be using them again.

Date of travel: September 2018
International Economy Delta Junction - Lagos
Helpful?
Thank clemotega
Hyderabad, India
Level 5 Contributor
61 reviews
8 helpful votes
Reviewed September 26, 2018

Traveled from Port harcourt to Logos during my business purpose.Journey was good.Snacks also given like one sugar biscuit , Salt biscuit & also one small juice bottle . Maximum journey was one hour only.

Date of travel: September 2018
Domestic Economy Port Harcourt - Lagos
Helpful?
Thank chjprakash
Nairobi, Kenya
Level 5 Contributor
24 reviews
1 helpful vote
Reviewed September 19, 2018

was very disappointing. lost my luggage in the plane and after many follow ups an sending of my ticket for claim. no one ever responded or compensated for my lost luggage

Date of travel: October 2017
Domestic Economy Maiduguri - Lagos
Helpful?
Thank G2911JHrobertl
Kaduna, Nigeria
Level 4 Contributor
30 reviews
7 helpful votes
Reviewed September 16, 2018

Arik has tried hard to maintain a good and reliable service with the combined flight from Lagos to Jos and kaduna. The crew members are professional and efficient in handling the customers from the check-in counter and right on board the flight. Well done Arik. Keep up the standard. Any chance of reviving your Wings magazine?

Date of travel: September 2018
Domestic Economy Lagos - Kaduna
Helpful?
Thank marksW1155GQ
Hyderabad, India
Level 5 Contributor
61 reviews
8 helpful votes
Reviewed September 8, 2018

Traveled from Lagos to Part Harcourt on official work . Flight was good . Started on time & reached port Harcourt on time . Journey was very nice .

Date of travel: September 2018
Domestic Economy Lagos - Port Harcourt
Helpful?
Thank chjprakash
Ghaziabad, India
Level 6 Contributor
103 reviews
33 helpful votes
Reviewed July 29, 2018

What i wasn't expecting the flight on time but they proved me wrong. The flight flew on time, reached on time and yes, the seats were comfortable. Crew was nice and I enjoyed the flight.

Date of travel: July 2018
Domestic Economy Lagos - Benin City
Helpful?
Thank SumitTaxali
Lagos, Nigeria
Level 6 Contributor
135 reviews
420 helpful votes
Reviewed July 24, 2018

This is an OK airline. Sometimes the flights are delayed without apologies but then again, they are one of the few reliable ones in Nigeria.

Date of travel: March 2018
Domestic Economy Lagos - Port Harcourt
Helpful?
1 Thank TitiDokubo
Lagos, Nigeria
1 review
1 helpful vote
Reviewed July 23, 2018 via mobile

Will not recommend this carrier. Delays and cancellations of flights with no apologies. Poor hospitality and disregard for inconvenience to passengers

Date of travel: August 2017
Domestic Economy Abuja - Lagos
Helpful?
1 Thank olayinkaolasode
See travel tips for airlines
“watch your luggage”
G2911JHrobertl, 19 Sep 2018 | Read review
“there was a minor delay but this is expected with the unpredictability of weather”
marksW1155GQ, 16 Sep 2018 | Read review
“So far best flight experience in Nigeria”
SumitTaxali, 29 Jul 2018 | Read review
“My advice is to avoid this airline unless you do not have an option”
Spirodesi, 9 Jul 2018 | Read review
“If you like more leg room and if its their boeing 737-800 choose row 11 or the emergency exit row ie rows 18 & 19.”
Damianthe1st, 21 May 2018 | Read review
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About Arik Air
Nigeria-based Arik Air (W3) flies to about 20 domestic destinations, as well as points in Angola, Benin, Cameroon, Gambia, Ivory Coast, Ghana, Senegal, South Africa, the United Kingdom and the United States. It has hubs at Kotoka International Airport (ACC), Murtala Muhammed International Airport (LOS) and Nnamdi Azikiwe International Airport (ABV), and is headquartered in Lagos. The airline's fleet of 25 Airbus, Boeing, Bombardier and Hawker planes have both one-cabin (Economy Class) and two-cabin (Economy Class and Business Class) configurations.
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