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Arik Air


103 reviews
Headquarters: Murtala Muhammed Domestic Airport PO Box 10468, Lagos Nigeria 011 234 1 279 9999 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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103 Reviews from our TripAdvisor Community

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103 reviews from our community

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Showing 97: English reviews
Level 4 Contributor
22 reviews
1 helpful vote
Reviewed 3 days ago
NEW

was very disappointing. lost my luggage in the plane and after many follow ups an sending of my ticket for claim. no one ever responded or compensated for my lost luggage

Domestic Economy Maiduguri - Lagos
Helpful?
Thank Robert L
Kaduna, Nigeria
Level 3 Contributor
25 reviews
6 helpful votes
Reviewed 6 days ago
NEW

Arik has tried hard to maintain a good and reliable service with the combined flight from Lagos to Jos and kaduna. The crew members are professional and efficient in handling the customers from the check-in counter and right on board the flight. Well done Arik. Keep up the standard. Any chance of reviving your Wings magazine?

Domestic Economy Lagos - Kaduna
Helpful?
Thank marksW1155GQ
Hyderabad, India
Level 4 Contributor
35 reviews
5 helpful votes
Reviewed 2 weeks ago

Traveled from Lagos to Part Harcourt on official work . Flight was good . Started on time & reached port Harcourt on time . Journey was very nice .

Domestic Economy Lagos - Port Harcourt
Helpful?
Thank chjprakash
New Delhi, India
Level 5 Contributor
86 reviews
9 helpful votes
Reviewed July 29, 2018

What i wasn't expecting the flight on time but they proved me wrong. The flight flew on time, reached on time and yes, the seats were comfortable. Crew was nice and I enjoyed the flight.

Domestic Economy Lagos - Benin City
Helpful?
Thank SumitTaxali
Lagos, Nigeria
Level 6 Contributor
133 reviews
411 helpful votes
Reviewed July 24, 2018

This is an OK airline. Sometimes the flights are delayed without apologies but then again, they are one of the few reliable ones in Nigeria.

Domestic Economy Lagos - Port Harcourt
Helpful?
1 Thank Titi_Dokubo
Lagos, Nigeria
1 review
1 helpful vote
Reviewed July 23, 2018 via mobile

Will not recommend this carrier. Delays and cancellations of flights with no apologies. Poor hospitality and disregard for inconvenience to passengers

Domestic Economy Abuja - Lagos
Helpful?
1 Thank olayinkaolasode
Level 4 Contributor
26 reviews
3 helpful votes
Reviewed July 18, 2018 via mobile

These guys cancel flights and refuse to refund over one year. There was a time they cancelled about 6 flights I booked and I didn't get refund for more than a year. Their customer service is non-existent, you can even get to the airport and not see their kiosk after they have taken your money, they won't even apologise. The...

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Domestic Economy Abuja - Lagos

Helpful?
1 Thank Lawrence E
Level 1 Contributor
3 reviews
Reviewed July 9, 2018

Flew Arik first flight from Enugu to Abuja as I frequently do every 2 weeks, the weather wasn’t too good, but the pilot managed it well. However, the flights are never on time

Domestic Economy Enugu - Abuja
Helpful?
Thank Ijeoma I
Lagos
Level 4 Contributor
39 reviews
16 helpful votes
Reviewed July 9, 2018

I booked this flight to travel from Lagos to Jos on the 3rd of July. The day before the trip I got an email that the flight had been "rescheduled" to the 4th. You would expect that on the next day, there will be two flights from Lagos to Jos because there was supposed to be another flight to Jos...

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Domestic Economy Lagos - Jos

Helpful?
Thank Spirodesi
Level 3 Contributor
15 reviews
3 helpful votes
Reviewed June 27, 2018 via mobile

The flight was smooth and despite the poor nature of the airport in Monrovia, it turned out to be a pleasant trip. The snacks served lived up to expectation for a short flight.

Africa Economy Lagos - Monrovia
Helpful?
Thank Fred C
See travel tips for airlines
“watch your luggage”
G2911JHrobertl, 19 Sep 2018 | Read review
“there was a minor delay but this is expected with the unpredictability of weather”
marksW1155GQ, 16 Sep 2018 | Read review
“So far best flight experience in Nigeria”
SumitTaxali, 29 Jul 2018 | Read review
“My advice is to avoid this airline unless you do not have an option”
Spirodesi, 9 Jul 2018 | Read review
“If you like more leg room and if its their boeing 737-800 choose row 11 or the emergency exit row ie rows 18 & 19.”
Damianthe1st, 21 May 2018 | Read review
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About Arik Air
Nigeria-based Arik Air (W3) flies to about 20 domestic destinations, as well as points in Angola, Benin, Cameroon, Gambia, Ivory Coast, Ghana, Senegal, South Africa, the United Kingdom and the United States. It has hubs at Kotoka International Airport (ACC), Murtala Muhammed International Airport (LOS) and Nnamdi Azikiwe International Airport (ABV), and is headquartered in Lagos. The airline's fleet of 25 Airbus, Boeing, Bombardier and Hawker planes have both one-cabin (Economy Class) and two-cabin (Economy Class and Business Class) configurations.
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