We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hebei Airlines


7 reviews
Headquarters: Shijiazhuang Zhengding International Airport, Shijiazhuang 050800 China 011 86 311 96699 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

7 Reviews from our TripAdvisor Community

Write a Review

7 reviews from our community

Filter reviews by popular destinations:
All reviews Shijiazhuang Nanjing Bangkok Krabi Town
Traveller rating
Cabin
  • (4)
  • (0)
  • (0)
  • (0)
Route
  • (2)
  • (1)
  • (1)
  • (0)
  • (0)
  • More
Language
Showing 4: English reviews
Shijiazhuang, China
Level 4 Contributor
40 reviews
9 helpful votes
Reviewed 1 week ago

As could be expected from many such airlines in China, it was an old plane. The service was good. One frustrating thing was that we were left waiting in the plane for about 15-20 minutes after landing with no announcement about what was happening or why we were delayed. We only took this flight because it was the only airline...

More 
North Asia Economy Bangkok - Shijiazhuang

Helpful?
Thank LaobaiSJZ
Frankfurt, Germany
Level 5 Contributor
76 reviews
29 helpful votes
Reviewed April 15, 2018 via mobile

This was probably the worst flight I ever had. I did not find the flight in any of the usual websites like Skyscanner etc. But in their all Chinese homepage I could make out Shijizhuang to Bkk. Check in and immigration were a little bit complicated. The staff did not really seem to know how to handle my passport, visa...

More 
Southeast Asia Economy Shijiazhuang - Bangkok

Helpful?
Thank Gilles V
Frankfurt, Germany
Level 5 Contributor
76 reviews
29 helpful votes
Reviewed April 14, 2018 via mobile

Check inn was easy. The seat distance was very small and the seats did bot please me at all. The food was acceptable. The plane was clean. The crew was friendly and their communication skills were acceptable. Plane was on time.

North Asia Economy Krabi Town - Shijiazhuang
Helpful?
Thank Gilles V
Level 4 Contributor
20 reviews
4 helpful votes
Reviewed July 30, 2017

The aircraft was brand new, clean, and all flight attendants were helpful. No dinner , except drinks ( water, tea, coffee, juice, soft drink), was provided on short flight. If you have preference on seat location, it would be convenient for you to lock your seat on Hebei Airlines Website 24 h before departure . But both emergency exit row...

More 
Domestic Economy Shijiazhuang - Nanjing

Helpful?
Thank Mark C
See travel tips for airlines
“If you have preference on seat location, it would be convenient for you to lock your seat on Hebei Airlines Website 24 h before departure.”
, 30 Jul 2017 | Read review
1 of 1
About Hebei Airlines
Hebei Airlines (NS) is a Chinese airline that operates from a hub at Shijiazhuang Zhengding International Airport (SJW). Previously known as Northeast Airlines, the carrier is owned, in part, by Sichuan Airlines (3U). It flies non-stop to more than 25 destinations. These include Chengdu Shuangliu International Airport (CTU), Guangzhou Baiyun International Airport (CAN), Nanjing Lukou International Airport (NKG), Shanghai Hongqiao International Airport (SHA) and Shanghai Pudong International Airport (PVG). The airline's fleet of 17 aircraft includes two Boeing 737-700, five Boeing 737-800, five ERJ-145 and five ERJ-190.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

1 photo of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1)
Viewed
Seat (1)