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Hebei Airlines


10 reviews
Headquarters: Shijiazhuang Zhengding International Airport, Shijiazhuang 050800 China 011 86 311 96699 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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10 Reviews from our TripAdvisor Community

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10 reviews from our community

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Showing 6: English reviews
Singapore
Level 6 Contributor
162 reviews
79 helpful votes
Reviewed October 28, 2018

Took this flight coz I wanted to be back earlier for some work. Its actually not to bad if you are not a demanding person or dont have high expectations. The Checkin- The counter opens 2 hours before departure and it is pretty chaotic because of all the locals rushing through. The flight boarded on time but departed an hour...

Date of travel: October 2018
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Southeast Asia Economy Hangzhou - Singapore

Helpful?
Thank Merleloves2travel
Level 4 Contributor
21 reviews
5 helpful votes
Reviewed July 29, 2018

The flight NS3201 from Shijiazhuang to Zhangjiakou took off just on time and landed earlier than scheduled, which surprised me a lot. But there's no meal service onboard but a pack of nuts, because it's a short flight, which only flew 45min. The luggage claim service in Zhangjiakou Airport was awesome. I picked up my checked luggage once I arrived...

Date of travel: July 2018
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Domestic Economy Shijiazhuang - Zhangjiakou

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Thank MarkC8923
Shijiazhuang, China
Level 5 Contributor
47 reviews
10 helpful votes
Reviewed July 6, 2018

As could be expected from many such airlines in China, it was an old plane. The service was good. One frustrating thing was that we were left waiting in the plane for about 15-20 minutes after landing with no announcement about what was happening or why we were delayed. We only took this flight because it was the only airline...

Date of travel: June 2018
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North Asia Economy Bangkok - Shijiazhuang

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Thank LaobaiSJZ
Frankfurt, Germany
Level 5 Contributor
79 reviews
32 helpful votes
Reviewed April 15, 2018 via mobile

This was probably the worst flight I ever had. I did not find the flight in any of the usual websites like Skyscanner etc. But in their all Chinese homepage I could make out Shijizhuang to Bkk. Check in and immigration were a little bit complicated. The staff did not really seem to know how to handle my passport, visa...

Date of travel: March 2018
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Southeast Asia Economy Shijiazhuang - Bangkok

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Thank Gilles V
Frankfurt, Germany
Level 5 Contributor
79 reviews
32 helpful votes
Reviewed April 14, 2018 via mobile

Check inn was easy. The seat distance was very small and the seats did bot please me at all. The food was acceptable. The plane was clean. The crew was friendly and their communication skills were acceptable. Plane was on time.

Date of travel: March 2018
North Asia Economy Krabi Town - Shijiazhuang
Helpful?
Thank Gilles V
Level 4 Contributor
21 reviews
5 helpful votes
Reviewed July 30, 2017

The aircraft was brand new, clean, and all flight attendants were helpful. No dinner , except drinks ( water, tea, coffee, juice, soft drink), was provided on short flight. If you have preference on seat location, it would be convenient for you to lock your seat on Hebei Airlines Website 24 h before departure . But both emergency exit row...

Date of travel: July 2017
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Domestic Economy Shijiazhuang - Nanjing

Helpful?
Thank MarkC8923
See travel tips for airlines
“You can lock your preferred seat 3-24h before the departure time on Hebei Airlines Website.”
MarkC8923, 29 Jul 2018 | Read review
“If you have preference on seat location, it would be convenient for you to lock your seat on Hebei Airlines Website 24 h before departure.”
MarkC8923, 30 Jul 2017 | Read review
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About Hebei Airlines
Hebei Airlines (NS) is a Chinese airline that operates from a hub at Shijiazhuang Zhengding International Airport (SJW). Previously known as Northeast Airlines, the carrier is owned, in part, by Sichuan Airlines (3U). It flies non-stop to more than 25 destinations. These include Chengdu Shuangliu International Airport (CTU), Guangzhou Baiyun International Airport (CAN), Nanjing Lukou International Airport (NKG), Shanghai Hongqiao International Airport (SHA) and Shanghai Pudong International Airport (PVG). The airline's fleet of 17 aircraft includes two Boeing 737-700, five Boeing 737-800, five ERJ-145 and five ERJ-190.
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