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CemAir


97 reviews
Headquarters: PO Box 8266, Kempton Park 1622 South Africa 011 27 11 395 4473 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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97 Reviews from our TripAdvisor Community

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97 reviews from our community

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All reviews Johannesburg Hoedspruit Cape Town Central Bloemfontein Plettenberg Bay Margate George Kimberley Kathu
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Showing 85: English reviews
Level 3 Contributor
21 reviews
Reviewed 1 week ago

On time reliable and friendly. A new kid on the blocks that will be the old one soon. Other airlines are generally late. Arrive early to get a good seat Highly recommended

Domestic Economy Johannesburg - Bloemfontein
Helpful?
Thank Jay M
Johannesburg, South Africa
Level 5 Contributor
45 reviews
7 helpful votes
Reviewed 1 week ago via mobile

Checked in for a flight today and on arrival a queue was forming. The lady checking in the people in front of us at one point walked off with 3 different sets of people who were booked the Cape Town flight. At no stage did she say where she was going or if she was coming back and most frustrating...

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Domestic Economy Hoedspruit - Johannesburg

Helpful?
Thank Shaun B
Cramlington Northumberland
Level 5 Contributor
45 reviews
57 helpful votes
Reviewed 3 weeks ago

We have had to cancel our flights with Cemair which were booked for the end of August. We submitted a completed refund form by email on 23rd May and the funds were transferred to our credit card account on 25th June. As there are a number of negative reviews regarding refunds from Cemair I thought it only fair to report...

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Domestic Economy Johannesburg - Hoedspruit

Helpful?
Thank cybergran
Cape Town, South Africa
Level 4 Contributor
38 reviews
8 helpful votes
Reviewed 3 weeks ago

Booked direct flights. Day prior to departure, I tried to check in online. Flight cancelled. No one knew what was going on. We went to airport on departure date, eventually Airlink took us. Before our return to Cape Town, we received an email advising that our flight had been cancelled. Given two options, reroute via Jo'burg or fly direct and...

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Domestic Economy Cape Town Central - Hoedspruit

Helpful?
Thank RoyAgr
Kimberley, South Africa
Level 4 Contributor
27 reviews
3 helpful votes
Reviewed 4 weeks ago via mobile

My first time flying with Cemair as they only recently started in Kimberley. I am really happy with the level of service I received. Friendly staff and most importantly affordable and on time! Punctuality is key for me and Cemair delivered both ways. Smaller aircraft which is totally understandable, but nothing wrong with it. I would definitely fly with Cemair...

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Domestic Economy Kimberley - Johannesburg

Helpful?
Thank Louis F
Johannesburg, South Africa
Level 6 Contributor
80 reviews
19 helpful votes
Reviewed May 30, 2018

I had a return flight with CemAir from Johannesburg to Hoedspruit and back. Although the aeroplane was a little smaller, and older then usual, it was a seamless flight, very friendly crew, and very helpful, drinks and snacks were served on flight free of charge wich was really nice. I would defnitly fly with them again.

Domestic Economy Hoedspruit - Johannesburg
Helpful?
Thank MarthinusvdM
Somerset West
Level 2 Contributor
5 reviews
4 helpful votes
Reviewed May 29, 2018

I agree with all the negative comments regarding the service of Cemair. I also travelled to Hoedspruit from Cape Town on the "direct flight" for business.Just on the flight and we were informed - due to "technical problems" with the plane we will land in Johannesburg. Switch flights there with people being off loaded and new passengers boarding. Boarding passes...

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Domestic Economy Cape Town Central - Hoedspruit

Helpful?
Thank Lina K
Level 1 Contributor
4 reviews
3 helpful votes
Reviewed May 28, 2018

We were in the middle of Kruger park when we received an email from Expedia saying there had been a change in our flight. Cemair essentially added a stop in Joburg, extending the total trip to 6 hours instead of the original 2 hour direct flight. We had important plans in Cape Town that very night, especially since we were...

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Domestic Economy Hoedspruit - Cape Town Central

Helpful?
1 Thank Bilal M
Johannesburg, South Africa
Level 5 Contributor
64 reviews
9 helpful votes
Reviewed May 27, 2018 via mobile

First time I was flying with one of the smaller airlines and smaller planes, but I must say it was mostly a good experience. We were offered a variety of free snacks as well as free drinks and the air hostess constantly passed through the cabin to make sure no one needed anything.

Domestic Economy Johannesburg - Bloemfontein
Helpful?
Thank travcaine
Hoedspruit, South Africa
Level 2 Contributor
9 reviews
2 helpful votes
Reviewed May 24, 2018 via mobile

I had to make a last minute booking to fly to Joburg due to the death of a friend. When making the booking my husband booked under my married name instead of my maiden name. One call was all that was needed for it to be sorted out. The staff are very helpful and friendly. The flight was smooth sailing...

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Domestic Economy Hoedspruit - Johannesburg

Helpful?
Thank Lefer1
See travel tips for airlines
“Arrive on time”
, 13 Jul 2018 | Read review
“Try another airline. Even one staff member made this suggestion :-(”
RoyAgr, 25 Jun 2018 | Read review
“You can check in online 48 hours before your flight.”
Britskie, 19 Apr 2018 | Read review
“Use their multi-city tool for other indirect routes, can sometimes work out better than others...plus guaranteed better service also!”
GeorgePride, 2 Apr 2018 | Read review
“Cancel and rebook with another airline”
joanneo628, 16 Mar 2018 | Read review
Show next 5 travel tips 5 of 10
About CemAir
South Africa-based Cemair (5Z) operates domestic and international passenger flights, as well as charter flight. The airline's headquarters and hub is located at Johannesburg's O. R. Tambo International Airport (JNB). Flight destinations include Bloemfontein’s Bram Fischer Airport (BFN), Cape Town International Airport (CPT), Margate Airport (MGH), Sishen Airport (SIS) and Plettenberg Bay Airport (PBZ). The airline's fleet consists of 20 aircraft, including Bombardier CRJ-100, Bombardier Dash 8 and Beechcraft 1900D planes. Aircraft are configured with all Economy Class seating.
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