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Juneyao Airlines


146 reviews
Headquarters: No. 218 Yingbin Er Rd, Shanghai 201305 China 011 86 21 95520 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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146 Reviews from our TripAdvisor Community

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146 reviews from our community

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Showing 61: English reviews
Yasothon, Thailand
Level 6 Contributor
284 reviews
132 helpful votes
Reviewed 1 week ago

This was my first flight with this airline, booked for me, and 3 words come to mind - average, average and average. We took off on time, flew in a pretty straight line and arrived on time. The plane was modern, clean and equipped as you would expect for a budget airline. The flight left at 1.50 am from Bangkok...

Date of travel: December 2018
More 
North Asia Economy Bangkok - Shanghai

Helpful?
1 Thank Instantcalmer
2 reviews
Reviewed 4 weeks ago

We initially tried to book flights online. I gave my credit card details , then the page froze and no flight confirmation was given. The flight was not booked but my credit card was charged. We had to book again with a different card and this worked. Prior to catching our flight, I send several emails and overseas phone calls...

Date of travel: October 2018
More 
Domestic Economy Shanghai - Guilin

Helpful?
Thank Tammy C
Bergisch Gladbach, Germany
Level 6 Contributor
567 reviews
102 helpful votes
Reviewed 5 weeks ago

Juneyaoair is a more or less new Chinese low-cost carrier. I flew from Shanghai to Bangkok and the plane was packed with Chinese tourist which were loud and nervous but calmed down with flight duration. The flight left Shanghai at 21:30 and people got tired… The served food was only Chinese snacks and a mandarin. Check-in was quick but the...

Date of travel: November 2018
More 
Southeast Asia Economy Shanghai - Bangkok

Helpful?
Thank christianw456
Level 3 Contributor
16 reviews
4 helpful votes
Reviewed November 10, 2018

I took a domestic flight from Xian to Shanghai & an international from Shanghai to Bangkok. Had a lovely experience on both. The flights were on time, staff was friendly and the seats were comfortable. Ticket prices were really good as well. Important to note that they don't offer web-checkin on international flights, and the food offered was pretty basic.

Date of travel: November 2018
Southeast Asia Economy Shanghai - Bangkok
Helpful?
1 Thank aditya_u_shetty
Lima, Peru
Level 3 Contributor
20 reviews
8 helpful votes
Reviewed November 8, 2018

Excellent in every way. Even served a meal on this less than 2 hour flight! Was on time and very efficient baggage handling.

Date of travel: October 2018
Domestic Economy Shanghai - Zhangjiajie
Helpful?
Thank NLM54
Singapore
Level 6 Contributor
103 reviews
15 helpful votes
Reviewed October 18, 2018 via mobile

This is my 2nd time taking this airline from shanghai to Tianjin. I like the timing they provide, so far so good. Compare to my others experience, I prefer to taking their airline for this route. Service level is ok. Staffs all quite friendly

Date of travel: October 2018
Domestic Business Class Shanghai - Tianjin
Helpful?
Thank WilliamLow8
Toronto, Canada
Level 5 Contributor
35 reviews
14 helpful votes
Reviewed September 30, 2018

It was an evening flight we took. Flight was delayed due to bad weather a bit. It was a very good airline with friendly crew. It was a two hour flight and we were given a snack which was good. Seats were comfortable.

Date of travel: September 2018
Domestic Economy Zhangjiajie - Hangzhou
Helpful?
Thank Vijit W
Level 4 Contributor
31 reviews
7 helpful votes
Reviewed September 19, 2018

Flew twice this month with this airline. The boarding was on-time, flight departed/arrived both on time, dinner was server, water and juice were available, just like other major airlines. Here is the but. I bought them as Shenzhen/Air China airline's co-share flights. Price was about the same. But when I got to the airport, I was told that I need...

Date of travel: September 2018
More 
Domestic Economy Shenzhen - Shanghai

Helpful?
Thank Keqi G
Shanghai, China
Level 3 Contributor
15 reviews
6 helpful votes
Reviewed September 17, 2018

Service on the flight was good, very friendly and welcoming. The seat in the 'Business Class' section were comfortable and had plenty of room (I was sat on the very first row!). Overall, as far as a flight from Shanghai to Bangkok goes, it was fine. The access to the lounge at Pudong Airport was a life-saver!

Date of travel: July 2018
Southeast Asia Business Class Shanghai - Bangkok
Helpful?
Thank shaunwho
Friday Harbor, Washington
Level 6 Contributor
422 reviews
320 helpful votes
Reviewed September 9, 2018

Two and a half hour flight. Seating was tight, service was good, and there was a clear emphasis on safety by the flight attendants. Most importantly it was on time..

Date of travel: September 2018
Domestic Economy Shanghai - Guilin
Helpful?
Thank Travel_Pin_Man
See travel tips for airlines
“Don't expect too much”
Instantcalmer, 8 Dec 2018 | Read review
“If you want to use Star-Alliance status to use the lounge, don't flight this airline”
keqig, 19 Sep 2018 | Read review
“Book into Business”
shaunwho, 17 Sep 2018 | Read review
“Do not fly Juneyao.”
stujayr, 28 Feb 2018 | Read review
“do not fly with this airline if you are a Star Alliance member...”
pilotinchina, 30 Dec 2017 | Read review
Show next 5 travel tips 5 of 10
About Juneyao Airlines
Shanghai-based Juneyao Airlines (HO) operates from hubs at Shanghai Hongqiao International Airport (SHA) and Shanghai Pudong International Airport (PVG). In addition to flying to 35 destinations within China and Hong Kong, the airline also has scheduled passenger service to Indonesia, Japan, South Korea and Thailand. Juneyao Airlines operates 45 aircraft: 36 Airbus A320-200 and nine Airbus A321-200. It also owns a low-cost subsidiary 9 Air (AQ).
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