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Edelweiss Air


1,523 reviews
Headquarters: Zurich Airport, Kloten 08302 Switzerland 011 41 848 333 593 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,523 Reviews from our TripAdvisor Community

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1,523 reviews from our community

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Showing 319: English reviews
Prague, Czech Republic
Level 5 Contributor
74 reviews
47 helpful votes
Reviewed 4 days ago
NEW
via mobile

High quality food, Good service on board. I did not expect that from holiday airline. Enough space for legs. (My height is 191cm).

Europe Business Class Zurich - Tenerife
Helpful?
Thank Petr S
Nicosia, Cyprus
Level 4 Contributor
46 reviews
9 helpful votes
Reviewed 5 days ago
NEW

The bording was on time but we were delayed for about half an hour as some of the passengers were missing. Once all the passengers boarded we took off and the crew managed to reduce the delay to only ten minutes. The on board service was exceptional and the meal served was quite satisfactory.

Europe Economy Larnaca - Zurich
Helpful?
Thank DincerCAGIN
Level 1 Contributor
4 reviews
Reviewed 5 days ago
NEW

We flew on July 2nd and this was our first experience with Edelweiss Air. What a pleasant surprise. Excellent service and above average food. I would definitely fly this airline again.

International Economy Zurich - Denver
Helpful?
Thank mitchy6381
Leesburg, Florida
Level 2 Contributor
5 reviews
Reviewed 1 week ago
NEW

I booked this flight via Lufthansa's web site and wound up with Edelweiss by accident because they only have 1 flight per week to/from Orlando. I selected the right day of the week for their flight to show up, and I wanted to avoid Frankfurt on our continuation to Mallorca. Edelweiss Air does not advertise in the US. Their website...

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International Business Class Orlando - Zurich

Helpful?
Thank hapzfl
Boulder, Colorado
Level 6 Contributor
422 reviews
115 helpful votes
Reviewed 1 week ago
NEW
via mobile

It was nice to be able to fly nonstop to Denver. The flight attendants were very nice and the plane very clean. The food was just so so for airline food. I paid the extra money to be in their upgraded economy section. Supposedly, I would get more legroom and a better seat. However, it’s one of the most uncomfortable...

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International Economy Zurich - Denver

Helpful?
1 Thank crosswycke
Seattle, Washington
Level 2 Contributor
9 reviews
16 helpful votes
Reviewed 1 week ago

Don't bother paying for a seat upgrade on Edelweiss/Swiss Air. You will be throwing your money down a black hole. Several weeks ago, we paid $200 for upgrades. Today we checked in >3 hours before the flight WK010 and were assigned regular seats. Gate agents says there is nothing they can do. Being 6'5", I am not looking forward to...

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International Economy Zurich - Vancouver

Helpful?
3 Thank Douglas C
San Jose, Costa Rica
Level 3 Contributor
10 reviews
1 helpful vote
Reviewed 1 week ago

This is a most convenient flight connecting Europe and Costa Rica. Edelweiss (Lufthansa's "vacation" airline) flies directly between these two destinations. I am a Costa Rican national with a daughter living in Switzerland and have traveled many times using different airlines and connections over 15 years and by far this is the most convenient, with excellent service and pleasant experiences....

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International Business Class Zurich - San Jose

Helpful?
Thank ginkeik
Comox, Canada
Level 5 Contributor
52 reviews
17 helpful votes
Reviewed 1 week ago

The Flight itself was very nice as well the Service. We have been happy with our upgrade seat not only the bigger space is super but also when you arrive at your destination your Luggage is first and also you get to get off the plane quickly with this you will be at the front off any line up coming...

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International Economy Vancouver - Zurich

Helpful?
Thank Viktor D
Zurich, Switzerland
Level 2 Contributor
6 reviews
1 helpful vote
Reviewed 1 week ago

Flying business class with Edelweiss is areal great experince. From entring the plane we felt a warm welcome of the crew. During the whole flight the well appreciated service was available. The meal was served with great performance, proud to serve so delicious food. The great space of the seats gives you a comfortable feeling nd a good wellfare.

International Business Class Zurich - Cancun
Helpful?
Thank jowe23
Florida
Level 4 Contributor
47 reviews
19 helpful votes
Reviewed 1 week ago

Great flight from Zurich to Tampa. The meals were adequate and the service was great. I'm still impressed with the bread basket that the crew serves with the meals, and then returns later for those that would like more bread.

International Economy Zurich - Tampa
Helpful?
Thank FLDIsneyFan
See travel tips for airlines
“This is a tourist flight and most passengers arrive with a chartered bus. If you do not want to que after a busfull of people go early.”
DincerCAGIN, 13 Jul 2018 | Read review
“It is not obvious on their web site but in Business Class you can select you seats ahead of time free of charge.”
hapzfl, 11 Jul 2018 | Read review
“If you are tall or plan on purchasing a seat upgrade, skip this airline.”
33731415, 10 Jul 2018 | Read review
“Upgrade is totally worth it”
945viktord, 8 Jul 2018 | Read review
“See for special offers in business class, it's really recommendable”
jowe23, 6 Jul 2018 | Read review
Show next 5 travel tips 5 of 10
About Edelweiss Air
Edelweiss (WK), which is based in Kloten (Switzerland), is a sister company of Swiss International Air Lines (LX) and a member of the Lufthansa Group (LH). The airline flies to more than 40 holiday destinations from its base at Zurich airport (ZRH), including countries in Europe, Africa, Asia, North and South America, and the Caribbean. The fleet of nine aircraft includes Airbus A320-200s, A330-200s and A330-300s. Edelweiss aircraft have seats in Business Class, Economy Max and Economy Class. Business Class passengers also have access to the Lounges in Zurich and at Edelweiss destinations.

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