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Edelweiss Air


1,797 reviews
Headquarters: Zurich Airport, Kloten 08302 Switzerland 011 41 848 333 593 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,797 Reviews from our TripAdvisor Community

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1,797 reviews from our community

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Showing 392: English reviews
Stuttgart, Germany
Level 4 Contributor
31 reviews
18 helpful votes
Reviewed 2 days ago
NEW

I've taken some flights with Edelweiss in the past but those were short ones (Zurich-Larnaca). I would say that they have improved a lot. I booked a last minute flight from Zurich to Seychelles for a surprisingly reasonable price. I wasnt able to book a seat. I had to sit next right next to the WC. I wouldnt go into...

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International Economy Zurich - Victoria

Helpful?
Thank msdhebz
Level 4 Contributor
28 reviews
15 helpful votes
Reviewed 4 days ago
NEW
via mobile

The flight with edelweiss was absolute below standards and expectations. I won’t mention the unorganized boarding and the delay so just skip to the flight. Leg space: below human rights... absolute minimum in regard to the flight time. The seats were uncomfortable and the service was bad. The food was rubbish ... chicken or pasta like in the old days!...

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International Economy Las Vegas - Zurich

Helpful?
Thank Colin K
London, United Kingdom
Level 2 Contributor
9 reviews
1 helpful vote
Reviewed 1 week ago

Flight was cheapest on skyscanner at time of booking. Flew from LHR to ZUR on Swiss and then connected on Edelweiss. The flight was very pleasant, had a nice breakfast with fresh toast among other things. Proper cutlery and all! Not expected for a short flight at this pricepoint so very satisfied with the service.

Europe Economy Zurich - Larnaca
Helpful?
1 Thank Ravi S
Atlanta, Georgia
Level 4 Contributor
22 reviews
11 helpful votes
Reviewed 1 week ago

Was pleasantly surprised on this wonderful airline and the outstanding service they provided. Flew round trip from Zurich to Mykonos and the enthusiasm service and professionalism was very consistent on both flights. Great little snack lunch with fresh warm bread that they offered twice! The flight was a great start to a holiday I was really looking forward too. Someone...

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Europe Economy Zurich - Mykonos

Helpful?
2 Thank Joe E
Madison, New Jersey
2 reviews
2 helpful votes
Reviewed 1 week ago

Our flight was cancelled two days in a row and the third day had no scheduled flights. The entire airport was shut down due to the Bura wind. Edelweiss Air came through with transfer, food and lodging. We were bussed to another airport and they arranged flights for 62 passengers enroute. If this was the United States and another airline...

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Europe Economy Dubrovnik - Zurich

Helpful?
2 Thank Vicki B
Nazareth, Belgium
Level 5 Contributor
73 reviews
16 helpful votes
Reviewed 1 week ago

We chose Edelweiss Air because it was the cheapest way to get to Las Vegas. There was 1 "disadvantage" for us : we had to fly from Brussels to Zurich first. The flights were very punctual and the cabin crew were extremely friendly and helpful. I don't normally like the food on board, but to my surprise, it was tasty....

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International Economy Brussels - Las Vegas

Helpful?
Thank Luc D
Lausanne, Switzerland
Level 5 Contributor
58 reviews
59 helpful votes
Reviewed 2 weeks ago

I've flown Edelweiss several times now. The planes are very crowded—they have substantially less legroom than Swiss. For instance, the Swiss A330-300s have 8 first, 45 business, and 183 economy (236 seats). Edelweiss A330-300s have 27 business, 56 economy max, and 232 economy (315 seats). It's hard to do the math on seat size from that due to the classes,...

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Europe Economy Zurich - Seville

Helpful?
1 Thank Egw87
Level 4 Contributor
47 reviews
24 helpful votes
Reviewed 2 weeks ago

We were traveling from Mexico to Zurich after our honey moon. There was a Swiss booked flight operated by Edelweiss. Everything was a pain from the very begining: -The web form for online check-in is very bad, is very difficult to find your reservation. In every other airline your reservation code is enough, here you have to provide full name,...

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International Economy Cancun - Zurich

Helpful?
1 Thank Francisco Javie... B
Bristol, United Kingdom
Level 4 Contributor
44 reviews
18 helpful votes
Reviewed 3 weeks ago

Excellent service, food was good with proper metal cutlery and not plastic!, the most legroom I have ever had.

Europe Economy Zurich - Heraklion
Helpful?
Thank Nickolaiivanovich
Level 1 Contributor
3 reviews
Reviewed 3 weeks ago

Leaving Zurich perfect in time, despite the usual economy seats, the flight was quite nice. Flight attendants were very friendly and attentative. Food was good. Arrival in Las Vegas 20 minutes early.

International Economy Zurich - Las Vegas
Helpful?
Thank rolffreuler
See travel tips for airlines
“pre book a seat.”
msdhebz, 17 Oct 2018 | Read review
“Just sit back and enjoy”
joee725, 10 Oct 2018 | Read review
“Use another airline”
franciscojavierb826, 1 Oct 2018 | Read review
“take your luggage as hand luggage- ours is still somewhere- but not with us, and we have not been tiold when it will be delivered.”
lornar997, 21 Sep 2018 | Read review
“It belongs to the Swiss group of Lufthansa, but don't expect the same quality level.”
371mareko, 20 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Edelweiss Air
Edelweiss (WK), which is based in Kloten (Switzerland), is a sister company of Swiss International Air Lines (LX) and a member of the Lufthansa Group (LH). The airline flies to more than 40 holiday destinations from its base at Zurich airport (ZRH), including countries in Europe, Africa, Asia, North and South America, and the Caribbean. The fleet of nine aircraft includes Airbus A320-200s, A330-200s and A330-300s. Edelweiss aircraft have seats in Business Class, Economy Max and Economy Class. Business Class passengers also have access to the Lounges in Zurich and at Edelweiss destinations.

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