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Azul


11,355 reviews
Headquarters: Av. Marcos Penteado de Ulhoa Rodrigues 939 Barueri, Sao Paulo, State of Sao Paulo 06460-040 Brazil 011 55 11 4003-1118 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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11,355 Reviews from our TripAdvisor Community

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11,355 reviews from our community

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Showing 330: English reviews
Level 1 Contributor
3 reviews
Reviewed 4 days ago
NEW

Good flight and aircraft. Everything on time. Missed one point on food, really bad options and not healthy at all.

Domestic Economy Sao Paulo - Rio de Janeiro
Helpful?
Thank RideinBrazil
1 review
Reviewed 6 days ago
NEW

They ruined my vacation, delay flight, rude attendants, horrible custom service. Never again! Don't waist your time and money, get another company

International Economy Fort Lauderdale - Belo Horizonte
Helpful?
Thank Carla S
Rio de Janeiro, RJ
Level 4 Contributor
24 reviews
Reviewed 1 week ago

Azul's planes are more comfortable and modern. Just 2-2 seats in a row. Definitely the best airline in Brazil.

Domestic Economy Campo Grande - Rio de Janeiro
Helpful?
Thank Mazeva
Level 4 Contributor
25 reviews
4 helpful votes
Reviewed 2 weeks ago

highly recommended. they have very nice service. I've felt safe. Inspite off a very short flight (45min) they give us snacks (and beer if you are travelling around Happy Hour time) for free. you can have a carry on luggage and a hand bag (OR BACKPACK) on board. they usually don't measure the size of your bag. if necessary, you...

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Domestic Economy Rio de Janeiro - Sao Paulo

Helpful?
Thank Thais T
Sao Caetano do Sul, SP
Level 6 Contributor
122 reviews
26 helpful votes
Reviewed 3 weeks ago

The flight was very smooth. The attendants are very kind and thoughtfull. Please verify if you have the right amount of luggage. Additional luggage pays extra.

Domestic Economy Brasilia - Sao Paulo
Helpful?
Thank Eduardo P
Sao Paulo
Level 6 Contributor
121 reviews
53 helpful votes
Reviewed 4 weeks ago via mobile

I'm suspicious about flying and praise Azul ! For me it's throughout these years since Azul began its services, a pleasure to fly with them. The staff is very relaxed and cool. To fly an E - jet it's like flying an executive jet with its 2+2 config. You get of what you pay . I consider them very honest...

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Domestic Economy Rio de Janeiro - Sao Paulo

Helpful?
Thank cthompson65
Americana, SP
Level 4 Contributor
34 reviews
8 helpful votes
Reviewed 4 weeks ago

Highly recommended, better than Gol and others local airlines. Even though the flight was short they served good snacks and beverage.

Domestic Economy Sao Paulo - Fortaleza
Helpful?
Thank Evandro1234
FLORIDA
Level 2 Contributor
8 reviews
1 helpful vote
Reviewed 4 weeks ago via mobile

Azul is the best airline if you are traveling to Brazil, excellent service employees have a great attitude always willing to help and make you comfortable, I order a vegetarian meal that was very good, no extra cost! Also if they have seats available in business class they will offer to you at the airport with a big discount. I...

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International Economy Fort Lauderdale - Florianopolis

Helpful?
Thank CRISTMANN
Level 1 Contributor
4 reviews
Reviewed 4 weeks ago

One of the best domestic flights that I have ever had in Brazil, to highlight some of the outstanding points of the flight I would definitely talk about the amazing food, ranging from sandwiches to gummy airplanes, the fantastic seats with very good legroom, the amazing In-Flight Entertainment Systems and finally, the amazing and super kind crew.

Domestic Economy Porto Seguro - Sao Paulo
Helpful?
Thank Arthur R
Lençóis, Bahia, Brazil
Level 3 Contributor
16 reviews
6 helpful votes
Reviewed 4 weeks ago

I was pleasantly surprised with the smiles and actions of Azul's professionals. It started in Salvador with the woman who offered to help us at the machines, put the labels on our bags and moved the bag herself to the counter. My husband and I are over 70 but never get this type of service. The attendant inside the airplane...

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Domestic Economy Salvador - Sao Paulo

Helpful?
Thank Rebecca Stephen... M
See travel tips for airlines
“get other company”
V599QBcarlas, 17 Oct 2018 | Read review
“Inside the aircraft you'll be okay.”
Mazeva, 10 Oct 2018 | Read review
“you can have a carry on luggage and a hand bag on board at the same time.”
thaist345, 8 Oct 2018 | Read review
“Try weekdays mostly Tuesday, Wednesday”
Evandro1234, 25 Sep 2018 | Read review
“Excellent service and flights on time”
Claudiabat, 18 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Azul
Azul (AD) is a Brazilian low-cost carrier that flies to about 100 domestic destinations. While the airline serves larger markets such as Belo Horizonte, Rio de Janeiro, Salvador da Bahia and São Paulo, the bulk of its destinations are smaller, underserved markets. It also has a flight to Fort Lauderdale, and codeshare agreements with the Star Alliance and United Airlines (UA). The airline's hubs are located at Viracopos International Airport (VCP), Tancredo Neves International Airport (CNF) and Santos Dumont Airport (SDU). Its fleet consists of about 150 planes, including Airbus, ATR and Embraer aircraft. Most of the aircraft are configured with a single Economy Class cabin, though some planes also have a Business Class cabin.

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