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Pegasus Airlines


3,028 reviews
Headquarters: Aeropark Yenisehir Mah. OsmanlI BulvarI No:11, Istanbul 34912 Turkey 011 90 888 228 1212 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,028 Reviews from our TripAdvisor Community

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3,028 reviews from our community

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Showing 1,046: English reviews
London
Level 6 Contributor
426 reviews
149 helpful votes
Reviewed today
NEW

Delayed and poor customer service. There are no amenities that you do not pay for but this is fine for shorter flights. The seats themselves are quite comfortable. Unfortunately both flights had a lot of turbulence that seemed to be due to the pilots obsessions with flying at the exact altitude that clouds were forming rather than a little higher...

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International Economy Bishkek - London

Helpful?
Thank Daryl S
Beirut, Lebanon
Level 6 Contributor
160 reviews
32 helpful votes
Reviewed 4 days ago
NEW

i traveled with Pegasus from beirut to istanbul twice , the air hostesses never smile and barely answer to passengers questions , and in the 4 flights the landing wasn't smooth at all... after all it's a LOW COST airline !

International Economy Beirut - Istanbul
Helpful?
Thank Yucef-GB
Leighton Buzzard, United Kingdom
Level 3 Contributor
22 reviews
16 helpful votes
Reviewed 5 days ago
NEW

check in very slow, why does it take so long to process each person when we hold a pre-paid ticket and passport.

Europe Economy London - Istanbul
Helpful?
Thank Buzzard_Blue
Level 1 Contributor
5 reviews
2 helpful votes
Reviewed 1 week ago via mobile

Pegasus airline Worst airline ever, More than 6 hours delay from beirut to antalya and still no answer regarding the actual departure time Shame on you!!! 😤😤😤 This is my first time with Pegasus and will definitely will be my last

International Economy Beirut - Antalya
Helpful?
Thank Hadi E
1 review
Reviewed 1 week ago

The flight was canceled. No postponement has been planned, no on-site help, no funding. I bought a ticket with another company because they do not have an office in Tehran. I seek to be reimbursed later. After more than 4 months of exchanges by email, they always discharge their responsibilities. This company is in total disrespect.

Middle East Economy Tehran - Beirut
Helpful?
Thank Daphné G
Level 1 Contributor
5 reviews
2 helpful votes
Reviewed 1 week ago via mobile

More than 4 hours delay with Pegasus airlines from beirut to Antalya !!!!!!!!!!!!!! This will certainly be my first time and last time i travel with pegasus airlines !!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!

International Economy Beirut - Antalya
Helpful?
Thank Hadi E
Level 2 Contributor
5 reviews
4 helpful votes
Reviewed 1 week ago via mobile

Had a delay of 1.5 hours , while we all on board. No aircondition. No water, can not go out of plane 37 degrees out side, dont want to think what was inside the plane. . Hell...... Children are screeming. Stuff can not help..... Night mare.... Flying to australia i seasier...

International Economy Tel Aviv - Antalya
Helpful?
Thank Ronen A
Level 3 Contributor
10 reviews
2 helpful votes
Reviewed 1 week ago via mobile

The worst flight experience ever no leg room, you have got to pay for everything, small plane not suitable for long trips longer than 1 hour, I felt as if I am in sardine can

International Economy Kuwait City - Istanbul
Helpful?
Thank Ahmad Z
2 reviews
Reviewed 1 week ago via mobile

The only good thing in there was the staff. It was a flight with a stop in Turkey, so in total, I had 4 flights from Israel to Turkey and to Czech and then from Czech to Turkey and to Israel, all 4 flights were delayed from half hour to two and a half hours. so it was a very...

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International Economy Tel Aviv - Prague

Helpful?
Thank gitana m
Level 2 Contributor
7 reviews
1 helpful vote
Reviewed 1 week ago

I did not like this airlines as it did not even provide its guests with a glass of free water. I understand its a budget airlines, but when you are charging the price similar to that of regular airlines then atleast water can be provided for free.

International Economy Rome - Abu Dhabi
Helpful?
Thank Sangati S
See travel tips for airlines
“If you are getting Standard airlines for the price of pegasus, I advice not to take Pegasus airlines. I made a mistake by choosing pegasus.”
sangatis2018, 9 Aug 2018 | Read review
“Good alternative to more expensive airlines”
inttraveller2017, 7 Aug 2018 | Read review
“Book early.”
EjWillcox, 7 Aug 2018 | Read review
“You cannot get a good seat if you check in on-line or from a kiosk. Desk officer may help for a better seat if you ask.”
588tamera, 3 Aug 2018 | Read review
“Use another airline”
vlblv, 1 Aug 2018 | Read review
Show next 5 travel tips 5 of 10
About Pegasus Airlines
Turkish low-cost carrier Pegasus Airlines (PC) is headquartered in Istanbul and operates from hubs at Sabiha Gökçen International Airport (SAW) and Ataturk International Airport (IST). Adana Airport (ADA), Adnan Menderes Airport (ADB), Antalya Airport (AYT) and Esenboğa International Airport (ESB) are focus cities. Pegasus Airlines flies to about 100 destinations, including more than 30 points across Turkey. International destinations include airports in about 40 countries in the Middle East, Europe, Asia and Africa. The airline's fleet of 64 planes consists of Airbus A320-200 and Boeing 737-800 aircraft, with additional orders pending for Airbus A320neo and Airbus A321neo planes.
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