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Scoot


2,308 reviews
Headquarters: 4 Airline Road, Singapore 819825 Singapore 011 65 3158 3388 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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2,308 Reviews from our TripAdvisor Community

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2,308 reviews from our community

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Showing 1,818: English reviews
Liverpool
Level 5 Contributor
47 reviews
21 helpful votes
Reviewed yesterday
NEW
via mobile

Flight from Singapore to Sydney check in was a breeze no queue staff friendly. Plane was decent plenty leg room, comfortable seats. The flight was on time. Very inexpensive cost, food is basic but you pay next to nothing for it. If travelling on a budget this is definitely a good option. If you want a 5 star service pay...

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International Economy Singapore - Sydney

Helpful?
1 Thank MH1_7
Brisbane
Level 5 Contributor
61 reviews
37 helpful votes
Reviewed 2 days ago
NEW

OOL to SIN and return and HAN to SIN. No free in seat power. No online check-in. No free water provided on the flight. (Which I consider a basic right.) No headrests in the rear part of the plane. Both flights were late. Will not fly again unless I have to.

International Economy Coolangatta - Singapore
Helpful?
1 Thank TaldoraTraveler
Jakarta, Indonesia
Level 2 Contributor
5 reviews
5 helpful votes
Reviewed 3 days ago
NEW

I would suggest that being asked to pay for water when you are stuck on an aeroplane for 13 hours is potentially a violation of one's basic human rights. I cannot think of another environment where it might be considered acceptable to deny someone (a paying customer) a single glass of water (save for perhaps the Sahara desert if faced...

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International Economy Singapore - Berlin

Helpful?
4 Thank mr_tim84
Singapore, Singapore
Level 5 Contributor
79 reviews
49 helpful votes
Reviewed 3 days ago
NEW

From the checking in to boarding the flight, all went smoothly everyone was cooperative. Departure was punctual and take off was smooth. On flight, the air crew staff were attentive to passengers' needs when necessary. The only issue was the landing for this journey was a bit 'loud'. Not sure why, but the plane landed with a bump which startled...

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North Asia Economy Singapore - Osaka

Helpful?
1 Thank quekl
Singapore, Singapore
Level 5 Contributor
66 reviews
4 helpful votes
Reviewed 3 days ago
NEW

An excellent way to directly reach Jaipur in India. Scoot is one of the best LCCs that I have flown globally. New airplanes, smiling crew, good food options and cheap! Jaipur is a great destination that anyone traveling to India should visit for its beautiful palaces, forts, palace hotels and much more in the vicinity. Scoot gives the perfect option...

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Asia Economy Singapore - Jaipur

Helpful?
1 Thank TheFilmyCouple
Lahore, Pakistan
Level 5 Contributor
71 reviews
33 helpful votes
Reviewed 3 days ago
NEW

Our holidays included Singapore, Bali, Phuket and Bangkok and hence was searching for economical fares and after lots of research made combination of Thai and Scoot Air. We took Thai Air till Singapore and from Singapore went to Bali and later to Phuket via Singapore by Scoot Air and our remaining journey was by Thai Air. Scoot was a nice...

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Asia Economy Singapore - Denpasar

Helpful?
1 Thank GKHK G
Singapore, Singapore
Level 6 Contributor
112 reviews
26 helpful votes
Reviewed 4 days ago
NEW

I've used Scoot Airlines for two consecutive times for the Gold Coast Marathon (first with my father and this year with my fiancée) and on both occasions we were more than pleased with our experience. The booking process is seamless and transparent, although the only small grouse is that we could not view or edit our pre-ordered meal options leading...

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International Economy Singapore - Coolangatta

Helpful?
1 Thank Ashley L
Sydney, Australia
Level 4 Contributor
26 reviews
13 helpful votes
Reviewed 4 days ago
NEW

You do get what you pay for. I think it could be a great airline when you have no luggage and are taking advantage of the cheapest fair available. Once you add on baggage, entertainment and food the price comparison isn’t that much better. Additionally we couldn’t get the Wi-Fi to work. Positives are the flight was on time and...

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International Economy Sydney - Singapore

Helpful?
2 Thank Cass0985
Brisbane, Australia
Level 5 Contributor
44 reviews
14 helpful votes
Reviewed 4 days ago
NEW
via mobile

My husband and I flew from Coolangatta to Singapore for a few nights. Was disappointed in the average food, the wifi wouldn’t connect to watch movies and the seats were uncomfortable. I couldn’t understand why we were not advised our flight was delayed. The airline hostesses were extremely clicky and was quite rude to a new hostess who obviously was...

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International Business Class Coolangatta - Singapore

Helpful?
1 Thank tinap00l
Singapore
Level 3 Contributor
10 reviews
15 helpful votes
Reviewed 5 days ago
NEW

From the clean cut website, to fuss-free booking and smooth flying experience, Scoot gets my vote. Would fly with Scoot again.

North Asia Economy Singapore - Kaohsiung
Helpful?
1 Thank SingaporeFamilyMan
See travel tips for airlines
“Simply don't do it.”
mr_tim84, 12 Jul 2018 | Read review
“Book in advance to get a great deal!”
TheFilmyCouple, 12 Jul 2018 | Read review
“Pre-order your meals to save costs”
57ashleyl, 11 Jul 2018 | Read review
“Never take it.”
22Afifah_A, 9 Jul 2018 | Read review
“Beware of this”
williamcJ1820VA, 9 Jul 2018 | Read review
Show next 5 travel tips 5 of 10
About Scoot
Singapore-based Scoot Airlines (TZ) is a low-cost carrier that flies to about a dozen destinations in Australia, China, Hong Kong, Japan, South Korea, Taiwan and Thailand from its hub at Singapore Changi Airport (SIN). Its fleet features a two-cabin configuration with Business Class (known as ScootBiz) and Economy Class. ScootBiz seats feature a reclining seat, footrest, in-seat power, meals and in-flight entertainment. Economy Class passengers can book Standard Economy Seats, Super Seats (with a greater seat pitch and width) and S-t-r-e-t-c-h Seats, which are Super Seats in the bulkhead and emergency exit rows. The airline is also a part owner of the Thailand-based low-cost carrier NokScoot.
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