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AEGEAN

13,590 reviews
Headquarters: 31 Viltanioti Street, Kifissia Greece 14564
Overview
4.013,590 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
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About AEGEAN

Airline Alliance

Star Alliance
Headquarters: 31 Viltanioti Street, Kifissia Greece 14564

Airline Summary

AAEGEAN, Greece’s largest airline, is providing full service on short and medium haul routes. Since 2010, AEGEAN has been a member of STAR ALLIANCE, the strongest airline alliance worldwide. In 2013, AEGEAN acquired Olympic Air and through the synergies obtained, network, fleet and passenger numbers expanded quickly. The Group welcomed 14m passengers onboard its flights in 2018. The 2019 network covers 151 destinations (31 Greek domestic and 120 international) to 44 countries. AEGEAN features both Economy Class and Business Class cabins. Specially created Greek inspired dishes and drinks are served on a complimentary basis on all international flights. In June 2018 AEGEAN signed a Purchase Agreement with Airbus, for the order of up to 42 new generation aircraft of the A320neo family and plans to place additional orders with lessors for up to 20 new A/C of the A320neo family.
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13590Reviews
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Nicholas G wrote a review May 17
1 contribution
Istanbul - Athens
Europe
Awful experience. Flight was delayed for an hour sitting on the tarmac. No explanation given. Our entire flight was supposed to take an hour. Of course, we missed our connection. Staff was indifferent at best. We lost an entire day off of our vacation trying to reroute.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Shawn S wrote a review May 17
4 contributions1 helpful vote
Santorini - Athens
Domestic
Absolutely horrible. We were told on multiple occasions that the "plane will be here in 10 minutes". Take off was almost an hour late, with no explanation. We ended up having to pay for a driver, because the one we had waiting left. I hate writing bad reviews, but the same thing happened 3 days earlier when we flew to Santorini. Furthermore, if you can't provide a service you advertised, let your staff know that the paying customers have a right to ask what is going on.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nostalholic ether wrote a review May 16
Rhodes, Greece2 contributions
Rhodes - Barcelona
Europe
Huge delays, due to which we missed transit flight. But of course we are going back and forth from Athens to Thessaloniki as they couldn't fix the transit in time. Terrible customer service... If they didn't have monopoly it would have already closed I guess...
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ali VK wrote a review May 13
Dallas, Texas248 contributions79 helpful votes
Rome - Athens
Europe
The worst customer service for phone service and gate agents. Our flight was two hours late then we wanted to reschedule and move into economy class and they would not let us. We had to pay to cancel our flight and then pay to rebook it. the worst service ever. The flight attendants were very nice and pilots were good. Everything else is TERRIBLE.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mario P wrote a review May 12
Rome, Italy3 contributions
Athens - Rome
Europe
Too expensive and always delayed! in 3 months i flew 4 times all of them on delay! Also inside the airplane it was supposed to be wifi for free but it was not working
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ali VK wrote a tip May 13
"Find another airline"
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Krystal S wrote a tip Apr 2024
"Don’t check your luggage if flying with this airline they will loose it and not help to get it back. "
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Roger G wrote a tip Apr 2024
"If possible, do not use Aegean Airlines. Prefer other companies"
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Asterios A wrote a tip Apr 2024
"I would avoid them. They became a rip-off trash company now!"
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Κωνσταντίνος Δ wrote a tip Apr 2024
"Take widow seats for best views and avoid seats over the wings (e.g.seats 8-15)"
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Depart
Sun, 06-02
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Sun, 06-09
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