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Aer Lingus

4 of 5 bubbles
1,903 Reviews
Headquarters: Head Office Building Dublin Airport, Swords K67 XF72 Ireland +353-1890-800600 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 711
  • 625
    Very good
  • 298
  • 112
  • 157
Superb Service

Use Aer Lingus regularly,the staff are excellent,great customer service. Boarding was organised and... read more

5 of 5 bubblesReviewed yesterday
Rating summary
  • 3.5 of 5 bubbles
    3.5 of 5 bubbles
    Seat Comfort
  • 4 of 5 bubbles
    Customer Service
    3.5 of 5 bubbles
    Value for Money
  • 4 of 5 bubbles
    4 of 5 bubbles
    Check-in and Boarding
  • 3.5 of 5 bubbles
    Food and Beverage
    3 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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1,903 Reviews from our TripAdvisor Community

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1,903 reviews from our community

Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
88 reviews
49 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

Use Aer Lingus regularly,the staff are excellent,great customer service. Boarding was organised and the aircraft loaded quickly. The seating was comfortable and the leg room was better than most economy cabins. The in-flight service was prompt and efficient. Top marks.

International Economy Dublin - Chicago
Thank greekirelander
Boylston, Massachusetts
Level Contributor
429 reviews
145 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

The non-stop flight was excellent. No delays, very efficient and pleasant flight attendants, and plenty of rom in the economy section of the airplane. In fact the plane landed early both ways. The luggage came out promptly. I will fly Aer Lingus in the future. Also, the discounted fares were good.

International Economy Boston - Dublin
Thank Les F
County Dublin, Ireland
2 reviews
1 of 5 bubbles Reviewed yesterday NEW

Hello, I want to share something I have lived with Aer Lingus. I had to take a flight Friday 30 September 2016 evening (from Dublin to Brussels Zaventem) at 6:30pm. I didn’t take that flight because the Aer Lingus staff refused to let me take the flight. I should explain all the story from the beginning. So the 29 September...

Europe Economy Dublin - Brussels

Thank mamady276
Cortlandt Manor, New York
Level Contributor
6 reviews
1 helpful vote
5 of 5 bubbles Reviewed yesterday NEW

After being screwed by Cheapo Air, the customer service rep from Aer Lingus was able to find us seats on our plane that were as good as, if not better than the original ones we were promised by CheapoAir.

International Economy Dublin - New York City
Thank Phatpo52
Bribie Island, Australia
Level Contributor
21 reviews
3 helpful votes
1 of 5 bubbles Reviewed yesterday NEW

We flew from Edinburgh on the 29th September 2016 to Dublin at 8.20am. This flight was due to arrive in Dublin at 9.30am. We were second in line to book our luggage onto the flight. As the flight was very full, we were asked if we wished to include our carry on luggage to minimise the luggage carried onto the...

Europe Economy Edinburgh - Dublin

Thank Anne S
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 2 days ago NEW

A friend recommended we fly Aer Lingus to Ireland, and they were right. The flights to and from were on time. The planes, while nothing fancy, were clean and the flight attendants very pleasant. The in-flight meals were adequate.

International Economy New York City - Shannon
Thank Kristin B
County Cavan, Ireland
Level Contributor
5 reviews
1 helpful vote
5 of 5 bubbles Reviewed 2 days ago NEW

I always find the Cabin Crew very courteous and polite with any query you might have. I will be flying with them again soon. Thank you.

Europe Economy Dublin - Rome
Thank berni303
Cork, Ireland
Level Contributor
4 reviews
2 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

Was travelling with our toddler which is stressful at the best of times but the cabin crew were very helpful and even moved us to a row on our own. They couldn't be more of a help. Would definitely recommend

Europe Economy Cork - Faro
Thank Shane C
Level Contributor
38 reviews
10 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

In July we went with Aer Lingus to Sicily and the flight was very enjoyable, on time and staff very friendly.

Europe Economy Dublin - Catania
Thank Sarah C
Level Contributor
5 reviews
2 helpful votes
3 of 5 bubbles Reviewed 3 days ago NEW

Previous to this trip I had only flown Aer Lingus internationally and thought they were very good. On this 3 1/2 hours trip we were barely able to get a glass of water. I know airlines are cutting back but a trip of this length should at least provide a coke for free. The flight steward seemed very defensive when...

Europe Economy Dubrovnik - Dublin

1 Thank Randy C
See travel tips for airlines
“Pack a drink and food before boarding as you might with shorter domestic flights in the U.S.”
 of 5 bubbles 8randyc, 18 Oct 2016 | Read review
“Book your flights on a different airline”
 of 5 bubbles kofalt, 16 Oct 2016 | Read review
“Fly though Dublin to US to beat the queues on the Ground”
 of 5 bubbles C7586SMchrisb, 15 Oct 2016 | Read review
“Fly Ryan Air or British Airways per the Irish people's recommendations to us.”
 of 5 bubbles kbarrett141, 14 Oct 2016 | Read review
“Arrive at check-in early!”
 of 5 bubbles jameshO6437IP, 11 Oct 2016 | Read review
Show next 5 travel tips 5 of 10
About Aer Lingus
As the national carrier of Ireland, Aer Lingus (EI) offers flights to five airports within Ireland, as well as to destinations in Europe, Africa, Africa and North America. In total, the airline flies non-stop to about 80 cities and serves an additional 80 destinations through its partners Etihad Airways, JetBlue Airways and United Airlines. Headquartered in Dublin, the airline's primary hub is at Dublin Airport (DUB). It also has operating bases at George Best Belfast City Airport (BHD), Cork Airport (ORK), London Gatwick Airport (LGW), London Heathrow Airport (LHR) and Shannon Airport (SNN). Short-haul flights to points in Europe, Africa and Asia Minor use aircraft that only have Economy Class cabins. Long-haul flights to North America and some points in Europe have both Economy and Business Classes.

129 photos of this airline

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All Traveller Photos (129)
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Airport (27)
Onboard Feature (13)
Cabin (12)
Seat (11)
Food and Drink (13)
Airline Lounge (10)
Other (26)