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Aer Lingus


4 of 5 stars
376 Reviews
Headquarters: Head Office Building Dublin Airport, Swords K67 XF72 Ireland +353-1890-800600 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 133
    Excellent
  • 119
    Very good
  • 54
    Average
  • 30
    Poor
  • 40
    Terrible
Aer Lingus

Normally we travel Boston to Shannon but this last visit to Ireland we traveled Boston to Dublin... read more

4 of 5 starsReviewed 1 week ago
mommycorbo
,
Boston, Massachusetts
Rating summary
  • 3.5 of 5 stars
    Legroom
    3.5 of 5 stars
    Seat Comfort
  • 4 of 5 stars
    Customer Service
    3.5 of 5 stars
    Value for Money
  • 4 of 5 stars
    Cleanliness
    3.5 of 5 stars
    Check-in and Boarding
  • 3 of 5 stars
    Food and Beverage
    3 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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376 Reviews from our TripAdvisor Community

Write a Review

376 reviews from our community

Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
New Orleans, Louisiana
1 review
1 of 5 stars Reviewed 1 week ago

Traveling back from Europe, we had to switch from Aer Lingus at Dulles to fly on United back to our home city. Our luggage arrived several days later. According to United, the bags had never been transferred to them by Aer Lingus at Dulles. I made many calls to both airlines, pleading for some communication and cooperation between them. While...

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International Economy London - Washington DC

Helpful?
Thank Lisa P
Rivera Village
Level Contributor
49 reviews
21 helpful votes
2 of 5 stars Reviewed 1 week ago

We sit in our seats, 2 seat configuration. 1st problem the arm rest in the middle does not retract all the way up, only halfway. It is the design. When we are in the air the people in front of us put their seats back. Usually not a problem but these must have been broken as they came back so...

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International Economy Boston - Dublin

Helpful?
Thank mlinla
Elkview, West Virginia
Level Contributor
21 reviews
1 helpful vote
1 of 5 stars Reviewed 1 week ago

The flight itself was fine. But after the flight was a nightmare. There were 10 people in line with me who all lost their luggage. That ratio is appalling. The guy who took our information for the lost baggage claim, did not give us a claim number staying that the system was down and that he would call us with...

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International Economy Dublin - Washington DC

Helpful?
Thank Justin_Salisbury
Wilmington, North Carolina
Level Contributor
11 reviews
13 helpful votes
2 of 5 stars Reviewed 1 week ago

We've traveled quite a lot and these were probably the tightest arrangement of seats we've ever encountered. We are average sized people, not overweight. When the seat reclines in front of you, you nearly gasp for air, especially if you're by the window. Boxed in like sardines. A blonde stewardess named Ruth on the return flight June 12th was curt...

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International Economy Raleigh - Dublin

Helpful?
Thank mermaiddancer
Boston, Massachusetts
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

Normally we travel Boston to Shannon but this last visit to Ireland we traveled Boston to Dublin. Flight was much quieter, more business travelers. Flight also left later which was great with the kids as they slept almost the whole flight. The individual in flight entertainment systems were great for the kids during the transatlantic flight home. We also decided...

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International Economy Boston - Dublin

Helpful?
Thank mommycorbo
Dublin, Ireland
Level Contributor
14 reviews
14 helpful votes
5 of 5 stars Reviewed 1 week ago

I am not the best of flyers but this was the most relaxing flight I have been on take off and landing were very smooth

Europe Economy Dublin - Faro
Helpful?
Thank alenn052
3 reviews
5 of 5 stars Reviewed 1 week ago

Aer Lingus service from Dublin to Cornwall is fantastic the route started last summer and it's brilliant, they have added more options this year and it has been great for me and it seems very popular great stuff keep it up and Thank you

Europe Economy Dublin - Newquay
Helpful?
Thank Fitnessworldexplorer
Cork, Ireland
Level Contributor
28 reviews
8 helpful votes
3 of 5 stars Reviewed 1 week ago

I really don't see why they feel they can charge so much more for a flight to the same destination as Ryanair , comfortable seats and friendly staff (most of the time) but not any thing extra to justify the difference in price to me

Europe Economy Cork - London
Helpful?
Thank Pamela C
Cork
Level Contributor
20 reviews
7 helpful votes
5 of 5 stars Reviewed 1 week ago

We flew with AerLingus on the way to Portugal for our holiday back in April. We had difficulty checking in online so let them know on Facebook where they fixed the issue quickly and upgraded us to priority boarding without us realising until the day. We didn't ask them to this, we only wanted to be able to check in...

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Europe Economy Cork - Faro

Helpful?
Thank Deana1988
Kilkenny, Ireland
Level Contributor
11 reviews
5 helpful votes
5 of 5 stars Reviewed 1 week ago

Fabulous flight. Priority Boarding is very good and the seats were very comfortable eve for the larger man. Cabin Crew were very polite and helpful.

Europe Economy Dublin - Brussels
Helpful?
Thank Martykk1984
See travel tips for airlines
“If you can afford it (which you shouldn't have to), book an extra room seat.”
 of 5 stars mermaiddancer, 12 Jul 2016 | Read review
“Book early, and book directly through the airlines so that they don't "lose" your seat assignment. Our booking through Orbitz was a mess.”
 of 5 stars gregoryp822, 9 Jul 2016 | Read review
“Bring your own headphones!!! (On A330s)”
 of 5 stars rory789, 4 Jul 2016 | Read review
“Pay a little more than Ryanair and flight without the stress ;)”
 of 5 stars 553fernandao, 4 Jul 2016 | Read review
“bring your own water, snacks, attitude.”
 of 5 stars judithl117, 4 Jul 2016 | Read review
Show next 5 travel tips 5 of 10
About Aer Lingus
As the national carrier of Ireland, Aer Lingus (EI) offers flights to five airports within Ireland, as well as to destinations in Europe, Africa, Africa and North America. In total, the airline flies non-stop to about 80 cities and serves an additional 80 destinations through its partners Etihad Airways, JetBlue Airways and United Airlines. Headquartered in Dublin, the airline's primary hub is at Dublin Airport (DUB). It also has operating bases at George Best Belfast City Airport (BHD), Cork Airport (ORK), London Gatwick Airport (LGW), London Heathrow Airport (LHR) and Shannon Airport (SNN). Short-haul flights to points in Europe, Africa and Asia Minor use aircraft that only have Economy Class cabins. Long-haul flights to North America and some points in Europe have both Economy and Business Classes.

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