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Aigle Azur


406 reviews
Headquarters: 7 Boulevard Saint-Martin, 75003 Paris France 011 33 810 79 79 97 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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406 Reviews from our TripAdvisor Community

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406 reviews from our community

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Showing 36: English reviews
2 reviews
2 helpful votes
Reviewed yesterday
NEW
via mobile

I totally recommend this airline. The plane was clean. The crew was helpful and nice. The price was affordable.

International Economy Paris - Beirut
Helpful?
Thank Lina S
Campinas, SP
Level 6 Contributor
337 reviews
73 helpful votes
Reviewed yesterday
NEW
via mobile

The seats are not very comfortable. The food not good at all The service is OK. There was a delay at Gru, but on the flight back it was on time. Good price, so it is worth to fly

International Economy Sao Paulo - Paris
Helpful?
Thank Anganacca
Porto, Portugal
Level 2 Contributor
6 reviews
4 helpful votes
Reviewed 6 days ago
NEW
via mobile

Huge delay and after boarding a second aircraft they told that after all the flight is not happening. Everyone was unhelpful and just trying to get rid of the passengers so they could leave the airport!! And then they lost my luggage! Never again!! They did not offer any accommodation to anyone and people were left alone at midnight in...

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Europe Economy Berlin - Paris

Helpful?
Thank touristPT
Launceston, Australia
Level 6 Contributor
727 reviews
193 helpful votes
Reviewed 3 weeks ago

As a charter it was all economy class but we were impressed with the quality of the lunch provided. The seating was 3 and 3 and the flight was full. Staff very pleasant.

Europe Economy Paris - Bergen
Helpful?
Thank Ranipuss
Dhahran, Saudi Arabia
Level 4 Contributor
30 reviews
6 helpful votes
Reviewed 3 weeks ago

I think this kind of behavior won't exist anymore. By travelling 13 times the year I think I never seen an airlines so demanding and arrogant. between two flights they ask me to reduce my second luggage containing my computer I gave them my bags and keep my computer on my hand. I pay extra to have priority boarding but...

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International Economy Paris - Setif

Helpful?
1 Thank 507yasminak
Beirut, Lebanon
1 review
Reviewed 4 weeks ago via mobile

One of the best flights I've had in my life Confortable seats, very friendly staff, delicious food, smooth landing A great experience I would definitely recommend it

International Economy Paris - Beirut
Helpful?
Thank christienasr
Paris, France
1 review
Reviewed August 6, 2018

I had to go to Brazil in July and I tried the new route of Aigle Azur and was pleasantly surprised Crew was super nice and welcoming Brand new A330, Business seats are world class and food is good without being pompous (French chef from Paris and Brazilian from SP) Did not try Paris lounge but the one in SP...

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International Business Class Paris - Sao Paulo

Helpful?
Thank Nicolas_MF99
Zurich, Switzerland
1 review
1 helpful vote
Reviewed July 16, 2018

In February 2018 we bought tickets to Algeria, we had a plane on 14.07.2018 at 15.15, a few months before airlines changed flight times, we arrived at the airport on Saturday 14/07/2018 it turned out that the plane flew out two hours earlier and no one informed us about it There are changed departure times, the office was closed, after...

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International Economy Basel - Algiers

Helpful?
1 Thank donatagheribi2
1 review
3 helpful votes
Reviewed July 7, 2018 via mobile

We were coming from Paris to Beirut . First of all the flight was supposed to be at 9:00pm but then it was delayed till 11:40pm. Later the crew came and announced that the airplane wouldn't arrive tonight and we are going to have to wait till the next day at 11:40am. Normally the company is supposed to offer each...

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International Economy Paris - Beirut

Helpful?
3 Thank Patricia M
1 review
3 helpful votes
Reviewed July 5, 2018

Avoid this terrible airlines. ZI-627 (scheduled for 04-July-2018 @ 21:20) got cancelled. 1. I had 3 kids on me. my little daughter got ill. 2. No updates on flight status whatsoever. Flight got cancelled, no other arrangements were made by the airlines to replace the plane. 3. no one gave us an update on the reason why it got cancelled....

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International Economy Paris - Beirut

Helpful?
3 Thank Xavi T
See travel tips for airlines
“Try to avoid”
507yasminak, 27 Aug 2018 | Read review
“Great for connecting to Latin America with their partner Azul”
Nicolas_MF99, 6 Aug 2018 | Read review
“If you can, check in your luggage, there is no way that you can put anything under the seat in front of you.”
katharines598, 31 May 2018 | Read review
“Nice flight and good service, best value for your money”
abrarkms, 2 May 2018 | Read review
“Cheap tickets the whole year”
maarifa85, 4 Dec 2017 | Read review
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About Aigle Azur
Based just outside of Paris, Aigle Azur (ZI) operates domestic and international flights to about 25 destinations in France, Portugal and Switzerland in Europe, and Algeria, Mali and Senegal in Africa, as well as Cape Verde and China. Paris's Orly Airport (ORY) serves as Aigle Azur's hub, and Lyon-Saint Exupéry Airport (LYS), Marseille Provence Airport (MRS) and Aéroport Paris-Charles-de-Gaulle (CDG) are focus cities. The airline's fleet consists of Airbus A319 and Airbus A320 aircrafts with both Business Class and Economy Class cabins.

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