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Air Botswana

59 reviews
Headquarters: Sir Seretse Khama International Airport, Gaborone Botswana 011 267 368 0900 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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59 Reviews from our TripAdvisor Community

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59 reviews from our community

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Showing 51: English reviews
Level 1 Contributor
3 reviews
Reviewed 4 days ago

Flight left on time, crew was friendly. The main problem is lack of support to travellers. I could not perform web check in ("reservation code does not exist"). After several attempts, managed to talk to a courteous airline employee who explained to me that that airline does not have web check-in, and that I could easily do this at the...

Africa Economy Gaborone - Johannesburg

Thank Paradise818343
Oslo, Norway
Level 4 Contributor
35 reviews
11 helpful votes
Reviewed September 23, 2018

Small planes, but ok. Timing was kept quite well and I was happy to arrive in Gaborone on time and also back to Maun as I had a return ticket. Crew was polite and service minded. I loved the little snacks we received! I am a huge fan of "bill tong" the local "beef jerkey" so the little bag i...

Domestic Economy Maun - Gaborone

Thank torilda2016
Salisbury, United Kingdom
Level 5 Contributor
85 reviews
49 helpful votes
Reviewed September 18, 2018

I have travelled with this airline quite a few times and it has always been on time. However, on Sunday 9 September it was delayed by almost 5 hours due to engine trouble. Only 2 announcements were made, both stating a delay of half an hour! After that - nothing. Only way to get info was to go to desk....

Africa Economy Gaborone - Johannesburg

Thank John M
Waxhaw, North Carolina
Level 6 Contributor
127 reviews
28 helpful votes
Reviewed September 11, 2018

Since there are only a few active planes left on Air Botswana's fleet, only a little has to go wrong and major delays will occur. In our situation that caused a five hour delay with most people missing their connection in Johannesburg. They did take care of me well, by providing a high quality resort hotel for the night. It...

Africa Economy Maun - Johannesburg

Thank Durkfd
Sri Lanka
Level 2 Contributor
9 reviews
2 helpful votes
Reviewed August 17, 2018 via mobile

Air Botswana was the only way I could enter Botswana since Qatar Airways has an arrangement with them. Being a person who's only travelled in jets,flying to Gaborone on a turbo prop was an experience, albeit never to be repeated 😏. Whilst the flight left on time and landed on time, the cabin is extremely cramped and if you're over...

Africa Economy Johannesburg - Gaborone

1 Thank KumarLK
Level 3 Contributor
11 reviews
4 helpful votes
Reviewed August 1, 2018 via mobile

We ( 4 adults) travelled to Jhb on 14/07/18 on Air Botswana(AB) Arrived 2 hrs before check in. Check in was smooth. The lady at the counter was friendly. After clearing customs we waited in the departure lounge. As the time for boarding neared we were told that there would be a delay because of a technical issue. There was...

Africa Economy Gaborone - Johannesburg

Thank rehmat b
Gaborone, Botswana
Level 1 Contributor
4 reviews
Reviewed June 10, 2018

Flight delayed by 2 hours with very minimal communication on the reasons why this was so.Waited at F/town airport with no facilities for dinner. Finally got to Gaborone at 11 PM!

Domestic Economy Francistown - Gaborone
Thank KayKhupe
Level 4 Contributor
29 reviews
2 helpful votes
Reviewed May 23, 2018

We left on time in Gaborone and arrived in Kasane after the prescribed time of just short of two hours. Very little service on board, a hand full of Biltong, small bag of Salty stuff, cool drink and water. Plane is high Wing ATR 72-500 (French), which has for sure done some good working (Toilet door could not be locked,...

Domestic Economy Gaborone - Kasane

Thank UAPT
Level 2 Contributor
5 reviews
Reviewed May 22, 2018

It was good flying with the above mentioned flight, the staff is very friendly and the flight itself was comfortable

Africa Economy Francistown - Johannesburg
Thank tatowelam
Pretoria, South Africa
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed May 21, 2018

The crew was very helpful and welcoming, even though the aircraft is a bit old,the travelling was a safe one.

Africa Economy Johannesburg - Gaborone
1 Thank jockyTinym
See travel tips for airlines
“Check airport statistics - some of Air Botswana flights are very late 40% of the time”
Paradise818343, 12 Nov 2018 | Read review
“Be aware that overhead lockers might not be big enough for luggage we normally take on board.”
UAPT, 23 May 2018 | Read review
“Excellent customer service”
tatowelam, 22 May 2018 | Read review
“Good prices, short flights.”
Canada54travel, 20 Mar 2018 | Read review
“Board flight well on time to avoid inconveniences.”
gilbertc738, 28 Aug 2017 | Read review
Show next 5 travel tips 5 of 10
About Air Botswana
Botswana's flag carrier, Air Botswana (BP) is headquartered in the capital city of Gaborone and operates a hub at the city's Sir Seretse Khama International Airport (GBE). Passengers can fly non-stop to eight destinations: Francistown, Kasane, Maun and Gaborone in Botswana, as well as Cape Town and Johannesburg, South Africa; Harare, Zimbabwe; and Lusaka, Zambia. The airline's fleet includes ATR 42-500s, an ATR 72-500, a BAe 146-100 and Avro RJ85s. Its frequent flier program is known as the Teemane Club.
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