We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
airline-logo

Air Canada

Headquarters: 7373 Boulevard de la Côte-Vertu Ouest, Montreal, Quebec Canada H4S 1Z3
Overview
3.031,373 reviews
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and beverage
About Air Canada

Airline Alliance

Star Alliance
Headquarters: 7373 Boulevard de la Côte-Vertu Ouest, Montreal, Quebec Canada H4S 1Z3

Airline Summary

Air Canada (AC) is Canada’s largest airline serving more than 200 destinations on six continents. Air Canada, together with its partners Air Canada Express and rouge, carried more than 41 million passengers in 2015. The airline started as Trans-Canada Air Lines (TCA) on 1 September 1937 and today is one of the 20 largest airlines of the world. It is also one of the founding members of the Star Alliance. Its major hubs include Calgary International (YYC), Montréal-Pierre Elliott Trudeau (YUL), Toronto Pearson (YYZ), and Vancouver International (YVR). A modern Airbus and Boeing fleet provides Business Class, Premium Economy on long-haul international, and Economy Class service.
Read more
31373Reviews
4503Photos
100Tips
Traveller rating
  • 6,212
  • 7,524
  • 5,161
  • 3,538
  • 8,939
Route
  • More
Cabin
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Voyager06729039932 wrote a review Nov 2
1 contribution
Vancouver - Puerto Vallarta
Mexico
DO NOT fly Air Canada. We tried to inquire about changing our flight. After 10+ phone calls and hours on hold we gave up. It would have been nice to extend our vacation but were not able to reach anyone at the company.
Read more
Date of travel: October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Steven P wrote a review Nov 1
1 contribution
Toronto - Calgary
Domestic
This year, not one of my flights has been on time. A friend of mine has commented that if a flight is only one hour delayed, it is on time. Canada has also severely cut or eliminated flights where one of the seas is not either Toronto, Montreal, or Vancouver. I am an 800,000
Read more
Date of travel: November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Joel Love wrote a review Nov 1
Gold Coast, Australia118 contributions57 helpful votes
Toronto - Los Angeles
USA
OMG, I'm mid flight. Paid for my WiFi. They charge for everything but juice tea or coffee. They even charge you for earphones. The staff treat you like it's your privilege to pay and receive their less than ordinary service. Girl at check in barely lifted her head. No hello, no
Read more
Date of travel: November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Linda H wrote a review Oct 2024
1 contribution
Toronto - Miami
USA
It was the worst airline the air hostesses was so dam rude took our carry on and mis tagged them with over $5,000 value since April 2024 including my truck keys in my luggage which is the only bunch truck keys with my car still parked at the airport. I have been calling in
Read more
Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Susan wrote a review Oct 2024
Fort Lauderdale, Florida1 contribution
Toronto - Montego Bay
Caribbean
@AirCanada – Shame on you!!! Took $520 in “fees” from my elderly parents after they mistakenly clicked the wrong button on the AC website. Wrong. Wrong. Wrong. My parents have been loyal customers of Air Canada for over 30 years, and they’ve always appreciated their
Read more
Date of travel: October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Showing results 11-15 of 26,577
Album Categories
All photosAll Traveller Photos
Photo showing damage to my luggage
Baby crib infested
Showing results 1-5 of 4,503
xygb7dklt wrote a tip Yesterday
"There are no "best flights" with Air Canada. It is the national carrier with the attitude that it need not stress over maintenance/service. "
Javesh wrote a tip Nov 5
"Nothing especial, just a no frill airline and 63% delays."
Denise R wrote a tip Nov 5
"Don’t fly withAC "
Kai C wrote a tip Nov 3
"If you have to fly with these ppl, you've gotta double and triple check every single detail of your information, AC wants u to pay 2 tickets"
Chuck S wrote a tip Nov 2
"VERY poor customer "
Showing results 1-5 of 100
Baggage fees
United States to Canada
Carry-on bag: Included
1st checked bag: C$41
2th checked bag: C$69
3th checked bag: C$137
4th checked bag: C$137
Each checked bag maximum 50lb/22kg
United States to Mexico
Carry-on bag: Included
1st checked bag: C$41
2th checked bag: C$69
3th checked bag: C$309
4th checked bag: C$309
Each checked bag maximum 50lb/22kg
Domestic Canada
Carry-on bag: Included
1st checked bag: C$48
2th checked bag: C$80
3th checked bag: C$158
4th checked bag: C$158
Each checked bag maximum 50lb/22kg
*Please confirm baggage fees on airline website.
Show more
Claim this airline page
Airline managers! Register now and reply to member reviews.
Register Air Canada

Search flights

ReturnOne-wayMulti-city
From:
To: