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Air Caraibes


1,523 reviews
Headquarters: Parc d'activites de la Providence, Les Abymes 97139 Guadeloupe 011 590 820835835 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,523 Reviews from our TripAdvisor Community

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1,523 reviews from our community

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All reviews Paris Pointe-a-Pitre Fort-de-France Punta Cana Havana St Martin / St Maarten Santo Domingo Port-au-Prince St Martin / St Maarten San Salvador Santiago de Cuba
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Showing 49: English reviews
Level 2 Contributor
7 reviews
Reviewed 3 days ago
NEW
via mobile

I find one of the best service given on such tarif fare.. You have all apertifs lunch plus wine served in fare ..with beautiful air hostess with all the time smile on face.. Everything is there to enjoy your trip premium class while flying economy class. Will love to be in voyage with them again and again.

International Premium Economy Paris - Punta Cana
Helpful?
Thank Yog M
San Francisco, California, United States
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed 1 week ago

This airline changed our flights by three full days and does not offer customer service to English speakers in France. It has been incredibly stressful working with this airline and I would suggest a lot of caution booking through them and French Bee. I booked my flight with Air caraibes and then received an email from French Bee (whose name...

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International Economy Paris - San Francisco

Helpful?
Thank Caiti K
2 reviews
Reviewed 3 weeks ago via mobile

Travelling with this company is always a deception. People who are taking flights during the week prepare your own meal. The crew doesn't anticipate enough meals for everyone while they surely make you pay for it. I was hungry during 6 hours over a 10-hour flight because they didn't have meals anymore. Come with your own snacks in case this...

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International Economy Paris - Port-au-Prince

Helpful?
Thank P Martine J
Vilnius, Lithuania
Level 4 Contributor
2 reviews
Reviewed 3 weeks ago

The worst airline ever! They don't speak English and rarely do they ever reply to you (and even if they do, that will be in French of course). Online check-in is fake - it doesn't work before the flight and they refuse to help you with that over the phone or email. Their employees at the airport are very unfriendly...

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International Economy Fort-de-France - Paris

Helpful?
Thank vvytukas
Strasbourg, France
Level 5 Contributor
46 reviews
15 helpful votes
Reviewed 4 weeks ago

Nice stewards, very helpful and sympathic. The temperature was quite cold, but blankets were provided. Not much space for the legs and the food was not very good. But for a travel on budget, definetly worth it

International Economy Paris - Havana
Helpful?
Thank isiaca
Arbroath, United Kingdom
Level 5 Contributor
77 reviews
27 helpful votes
Reviewed August 3, 2018

For a 11 hour flight I was considering that the cabin crew would be more attentive, instead after 1 drink and a small meal they all went off to bed, came back out when occasionally called by a passenger, received a small meal again 1.5 hours from arrival. I asked for another bottle of wine with my meal and was...

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International Economy Paris - Port-au-Prince

Helpful?
Thank offshore09
Marseille, France
Level 6 Contributor
130 reviews
40 helpful votes
Reviewed June 27, 2018

Flights were on time, the food was not too bad. Better on the way to Cuba, less on the way back. Will fly Air Caraibes again!

International Economy Paris - Santiago de Cuba
Helpful?
Thank simonne_13
London, United Kingdom
Level 4 Contributor
29 reviews
15 helpful votes
Reviewed June 5, 2018

Decent overall. On time on both outbound and inbound. Comfortable seats in economy and entertainment was OK. They provided a bassinet for baby on the outbound unfortunately it was a day flight and she did not want to sleep! Inbound no bassinet as flight was almost fully booked however the head steward did move us so that my wife could...

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International Economy Paris - Pointe-a-Pitre

Helpful?
1 Thank froominator
Madrid, Spain
Level 5 Contributor
57 reviews
41 helpful votes
Reviewed June 3, 2018

Fly with any other company if you can, even if it's more expensive. It has been my worst fliying experience in years. They changed the time of our flight 4 days before the flight, they where two hours late (two hours that we have to add to the two hours of the previous time change), they made us stay in...

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International Economy St Martin / St Maarten - Paris

Helpful?
1 Thank tiomat2016
Hamburg, Germany
Level 3 Contributor
19 reviews
7 helpful votes
Reviewed May 30, 2018 via mobile

The flight was good. Departed and arrived on time. Friendly flight attendants. Food was ok. - minus points Not enough water for an 8 hour flight Even after calling the flught attendant over the button twice no one came... only like one hour later ..but we had already gotten Up an solved the problem

International Economy Paris - Pointe-a-Pitre
Helpful?
Thank dawnabelle
See travel tips for airlines
“Never book a flight with them”
vvytukas, 28 Aug 2018 | Read review
“shop around and go with another airline via USA”
offshore09, 3 Aug 2018 | Read review
“Don't fly with them if you can avoid them”
tiomat2016, 3 Jun 2018 | Read review
“very front left hand side window has the least engine noise”
naoplinger, 16 Apr 2018 | Read review
“If your final destination is Marie Galante , buy the ticket Paris Mariegalante ( Navigator)”
221rolandk, 20 Mar 2018 | Read review
Show next 5 travel tips 5 of 10
About Air Caraibes
Air Caraibes (TX) is a French regional airline based on the Caribbean island of Guadeloupe. Its primary hub is located at Guadaloupe's Pointe-à-Pitre International Airport (PTP), with secondary hubs at Martinique Aimé Césaire International Airport (FDF) and Paris's Orly Airport (ORY). In total, the airline flies to 13 destinations in the Dominican Republic, France (operating under the Air Caraibes Atlantique brand), French Guiana, Haiti, Guadeloupe, Martinique, Saint Martin, Sint Maarten and Saint Lucia. Air Caraibes's fleet – consisting of Airbus A330-200, Airbus A330-300 and ATR 72-500 planes – is configured in one-cabin (economy class), two-cabin (economy class and premium economy) and three-cabin configurations (economy class, premium economy and business class).

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