We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Air Caraibes


1,623 reviews
Headquarters: Parc d'activites de la Providence, Les Abymes 97139 Guadeloupe 011 590 820835835 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

1,623 Reviews from our TripAdvisor Community

Write a Review

1,623 reviews from our community

Filter reviews by popular destinations:
All reviews Paris Pointe-a-Pitre Fort-de-France Punta Cana Havana St Martin / St Maarten Santo Domingo Port-au-Prince St Martin / St Maarten San Salvador Santiago de Cuba
Traveller rating
Cabin
  • (44)
  • (6)
  • (4)
  • (0)
Route
  • (51)
  • (3)
  • (0)
  • (0)
  • (0)
  • More
Language
  • More
Showing 54: English reviews
Gothenburg, Sweden
Level 5 Contributor
49 reviews
7 helpful votes
Reviewed yesterday
NEW
via mobile

Flying with this flight 4 times. No space in the plane. Rude and terrible service from the staff. It felt like they hate people that not could speak France. It also felt like a punisch to fly with this company😡

Date of travel: December 2018
International Economy Pointe-a-Pitre - Paris
Helpful?
Thank Wirrewipp
Belgrade, Serbia
Level 3 Contributor
20 reviews
5 helpful votes
Reviewed 2 days ago
NEW
via mobile

I was going with my pregnant wife on our honneymoon to punta cana, we came to chek-in desk 1 hour and 25 minutes before our flight and they didn't let us in because "there is not enough time to get to our plain". I try to explane them that my wife is pregnant, that she didn't feel good so we...

Date of travel: December 2018
More 
International Economy Paris - Punta Cana

Helpful?
Thank Fikaca
Paris, France
2 reviews
Reviewed 3 days ago
NEW

You must to be really careful with Air Caraibes. At the last 7 years I was flying with them 4 times and always we have same problem - delays. They are never on time from Paris to St Barth and by the results all connected flights is missing!!! After you must really urgently to looking for hotel in St Martens,...

Date of travel: December 2018
More 
International Business Class Paris - St. Barthelemy

Helpful?
Thank imihor
Level 2 Contributor
6 reviews
Reviewed November 4, 2018 via mobile

The most unprofessional airline company ever! I traveled last February: Paris - La Havana and I am still waiting for a refund. Run away from this company! Everything started with the reservation, on their website it is written that guests under 25 years old are entitled to have one free check-in luggage, I got the confirmation on the chat prior...

Date of travel: February 2018
More 
International Economy Paris - Havana

Helpful?
Thank hospitality-fr
Boston, Massachusetts
Level 6 Contributor
193 reviews
153 helpful votes
Reviewed October 11, 2018

the new plane is set up where one person is lower than the other one... not the nicest thing to wake up to someone else's butt. Other then that worse an upgrade

Date of travel: December 2017
International Premium Economy Paris - Pointe-a-Pitre
Helpful?
1 Thank Laurent B
Level 2 Contributor
6 reviews
1 helpful vote
Reviewed September 20, 2018 via mobile

I find one of the best service given on such tarif fare.. You have all apertifs lunch plus wine served in fare ..with beautiful air hostess with all the time smile on face.. Everything is there to enjoy your trip premium class while flying economy class. Will love to be in voyage with them again and again.

Date of travel: September 2018
International Premium Economy Paris - Punta Cana
Helpful?
Thank Yog M
San Francisco, California, United States
Level 1 Contributor
3 reviews
6 helpful votes
Reviewed September 16, 2018

This airline changed our flights by three full days and does not offer customer service to English speakers in France. It has been incredibly stressful working with this airline and I would suggest a lot of caution booking through them and French Bee. I booked my flight with Air caraibes and then received an email from French Bee (whose name...

Date of travel: September 2018
More 
International Economy Paris - San Francisco

Helpful?
2 Thank Caiti K
2 reviews
1 helpful vote
Reviewed August 31, 2018 via mobile

Travelling with this company is always a deception. People who are taking flights during the week prepare your own meal. The crew doesn't anticipate enough meals for everyone while they surely make you pay for it. I was hungry during 6 hours over a 10-hour flight because they didn't have meals anymore. Come with your own snacks in case this...

Date of travel: August 2018
More 
International Economy Paris - Port-au-Prince

Helpful?
1 Thank P Martine J
Vilnius, Lithuania
Level 4 Contributor
2 reviews
Reviewed August 28, 2018

The worst airline ever! They don't speak English and rarely do they ever reply to you (and even if they do, that will be in French of course). Online check-in is fake - it doesn't work before the flight and they refuse to help you with that over the phone or email. Their employees at the airport are very unfriendly...

Date of travel: August 2018
More 
International Economy Fort-de-France - Paris

Helpful?
Thank vvytukas
Strasbourg, France
Level 6 Contributor
48 reviews
16 helpful votes
Reviewed August 23, 2018

Nice stewards, very helpful and sympathic. The temperature was quite cold, but blankets were provided. Not much space for the legs and the food was not very good. But for a travel on budget, definetly worth it

Date of travel: December 2017
International Economy Paris - Havana
Helpful?
Thank isiaca
See travel tips for airlines
“Never book a flight with them”
vvytukas, 28 Aug 2018 | Read review
“shop around and go with another airline via USA”
offshore09, 3 Aug 2018 | Read review
“Don't fly with them if you can avoid them”
tiomat2016, 3 Jun 2018 | Read review
“very front left hand side window has the least engine noise”
naoplinger, 16 Apr 2018 | Read review
“If your final destination is Marie Galante , buy the ticket Paris Mariegalante ( Navigator)”
221rolandk, 20 Mar 2018 | Read review
Show next 5 travel tips 5 of 10
About Air Caraibes
Air Caraibes (TX) is a French regional airline based on the Caribbean island of Guadeloupe. Its primary hub is located at Guadaloupe's Pointe-à-Pitre International Airport (PTP), with secondary hubs at Martinique Aimé Césaire International Airport (FDF) and Paris's Orly Airport (ORY). In total, the airline flies to 13 destinations in the Dominican Republic, France (operating under the Air Caraibes Atlantique brand), French Guiana, Haiti, Guadeloupe, Martinique, Saint Martin, Sint Maarten and Saint Lucia. Air Caraibes's fleet – consisting of Airbus A330-200, Airbus A330-300 and ATR 72-500 planes – is configured in one-cabin (economy class), two-cabin (economy class and premium economy) and three-cabin configurations (economy class, premium economy and business class).

238 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (238)
Viewed
View from Window (22)
Viewed
Onboard Feature (21)
Viewed
Our fleet (3)
Viewed
Airport (32)
Viewed
Seat (13)
Viewed
Cabin (7)
Viewed
Food and Drink (23)
Viewed
Airline Lounge (2)
Viewed
Other (115)