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Air Dolomiti


607 reviews
Headquarters: Via Paolo Bembo 70, 37062 Dossobuono, Villafranca di Verona Italy 011 39 045 288 6140 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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607 Reviews from our TripAdvisor Community

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607 reviews from our community

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Showing 171: English reviews
Sweden
Level 6 Contributor
85 reviews
44 helpful votes
Reviewed 1 week ago
NEW
via mobile

On this shorts flight we were serves snacks and different kind of beverages including brer and wine. They had real wineglass of glass - impressive.

Europe Economy Munich - Copenhagen
Helpful?
Thank SwedenAnne
Air Dolomiti, Social Media at Air Dolomiti, responded to this review

Dear SwedenAnne, we would like to truly thank you for your 5 star review and for sharing your positive experience with us. Our top priority are our passengers and Air Dolomiti is always committed in being a reliable and efficient airline. Our service is so built around our customers, with particular attention to our board service, this is one of...

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Europe Economy Munich - Copenhagen

Seattle, Washington
Level 6 Contributor
290 reviews
56 helpful votes
Reviewed 1 week ago
NEW
via mobile

I had never heard of this airline but was pleasantly surprised at the level of service.. compared to Eurowing.. Gave us real food, no charge for wine... nice flt attendants. Wish they flew to more places...

Europe Economy Munich - Bologna
Helpful?
Thank Imhotep2
Air Dolomiti, Social Media at Air Dolomiti, responded to this review

Dear Imhotep2, we would like to truly thank you for this 5 star review. Ever since Air Dolomiti has prided itself on being an efficient, reliable airline which puts customers first. Our service is built around what our customers want, with special attention to the on board service. We hope to see you really soon again on board. We wish...

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Europe Economy Munich - Bologna

Level 3 Contributor
20 reviews
7 helpful votes
Reviewed 1 week ago

Ok flight although it was a little late takling off. Aircraft was clean and the representatives were courteous and helpful. Would use them again.

Europe Economy Munich - Venice
Helpful?
Thank Jim E
Air Dolomiti, Social Media at Air Dolomiti, responded to this review

Dear Jim E, we would like to truly thank you for this review and for sharing your experience with us. If you wish you can send us via DM, as sensitive data, the flight number and the day, and we will forward your positive feedback to our flight department. Looking forward to hearing from you. Best Regards, Laure

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Europe Economy Munich - Venice

Yarra Valley, Australia
Level 3 Contributor
11 reviews
1 helpful vote
Reviewed 1 week ago

With limited flights from Austria to Florence, and none from Salzburg, we took the train (33 Euro for two) from Salzburg to the Munich Airport.This was easy, just like a commuter service. On arrival at the airport, we didn't realise check-in for Air Dolomiti was at the Lufthansa counter. Our flight was delayed 30 minutes, and we received a text...

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Europe Economy Munich - Florence

Helpful?
Thank Chris G
Air Dolomiti, Social Media at Air Dolomiti, responded to this review

Dear Chris G, we would like to truly thank you for this 5 star review. As a regional carrier ever since Air Dolomiti has prided itself on being an efficient, reliable airline which puts customers first. Our service is built around what our customers want. On board of all our flights all passengers have at their disposal our Inflight Entertainment...

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Europe Economy Munich - Florence

Johannesburg, South Africa
Level 4 Contributor
35 reviews
6 helpful votes
Reviewed 1 week ago

Impressed with the service on this airline. They serve wine in REAL glasses and they have all kind of yummy gluten-free snacks. Thanks for a GREAT experience.

Europe Economy Cluj-Napoca - Frankfurt
Helpful?
Thank Mihaela M
Air Dolomiti, Social Media at Air Dolomiti, responded to this review

Dear Mihaela M, we get great pleasure from reading your review and we would like to thank you very much for sharing your experience with us. It is part of our philosophy to put our customers first and our service is built around what our passengers want and need. We are really delighted to know that you appreciated the service...

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Europe Economy Cluj-Napoca - Frankfurt

Level 1 Contributor
4 reviews
1 helpful vote
Reviewed 1 week ago

Flight attendants were pleasant, efficient and while we flew first class were helpful to all passengers.Flight left on time, arrived early and aircraft was exceptionally clean.

Europe Economy Bari - Munich
Helpful?
Thank Exploration813469
Air Dolomiti, Social Media at Air Dolomiti, responded to this review

Dear Exploration813469, Thank you very much for sharing your experience with us. As an airline we put our customers first and our service is built around what our guests want. We are really delighted to know that you appreciated the service. We hope to see you really soon on board. Best regards, Laure

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Europe Economy Bari - Munich

Los Angeles, California
Level 6 Contributor
381 reviews
308 helpful votes
Reviewed 1 week ago

Flew MUC-BRI and then TRN-MUC (both legs as part of a transatlantic itinerary booked on Lufthansa). Reservation, check-in, baggage handling, etc. was through Lufthansa. The MUC-BRI leg was 40 min late due to late arrival of the aircraft, while TRN-MUC was on time. Decent seat comfort and leg room. No in-flight entertainment due to short duration of flight. No Wifi....

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Europe Economy Munich - Bari

Helpful?
Thank cqfp123
Air Dolomiti, Social Media at Air Dolomiti, responded to this review

Dear Cqfp123, we would like to truly thank you for sharing your experience with us. We would like to apologize for the somewhat rushed service, to mention your wording, and as it is not in Air Dolomiti's customer philosophy we would like to ask you whether you could send us flight details, such as flight number and day, in order...

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Europe Economy Munich - Bari

Waxhaw, North Carolina
Level 6 Contributor
127 reviews
23 helpful votes
Reviewed 2 weeks ago

Even though the Bologna Airport can feel very crowded, especially in the gate areas, the service with Air Dolomiti was very efficient, leaving promptly on time, providing excellent service to Munich. The flight on this clear day over the Alps was spectacular and the comfort of the Embraer 195 made it a fun flight worth the very affordable price connecting...

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Europe Economy Bologna - Munich

Helpful?
Thank Durkfd
Air Dolomiti, Social Media at Air Dolomiti, responded to this review

Dear Durkfd, we would like to thank you for having spent some of your precious time to leave this 4 stars review. Ever since it first opened for business Air Dolomiti has prided itself on being an efficient, reliable airline which puts customers first. As our customer oriented philosophie, we put our passengers first. As we want our passengers to...

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Europe Economy Bologna - Munich

New York, NY
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed 2 weeks ago via mobile

Perfectly fine regional airline owned by Lufthansa, but carry on baggage policies are reminiscent of a discount carrier, which is unacceptable given Air Dolomiti’s premium price. For those who avoid checking bags, I would not recommend. I was introduced to Air Dolomiti from a flight I booked via United.com to Florence that had me connecting via Munich on Air Dolomiti....

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Europe Economy Florence - Munich

Helpful?
Thank 2007WorldTraveler
Air Dolomiti, Social Media at Air Dolomiti, responded to this review

Good morning dear 2007WorldTraveler, we would like to truly thank you for sharing your experience with us. Each feedback allows us to understand how and where we could improve our service. As Air Dolomiti always put its passengers on first place it is important also to know how the offered service is perceived. In order to investigate further and to...

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Europe Economy Florence - Munich

Level 2 Contributor
7 reviews
1 helpful vote
Reviewed 4 weeks ago via mobile

We took this airline for our visit to Switzerland. The attentiveness and friendliness of the crew was outstanding. Would fly with them anytime.

Europe Economy Munich - Canton of Geneva
Helpful?
Thank Sabine U
Air Dolomiti, Social Media at Air Dolomiti, responded to this review

Dear Sabine U, we would like to truly thank you for this great 5 star review. Part of Air Dolomiti’s commitment is to promote Italian taste and style in the skies of Europe. For a dreamy flight experience, particular focus is on hospitality. If you would be so kind to provide us with your flight number and the date we...

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Europe Economy Munich - Canton of Geneva

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About Air Dolomiti
A wholly owned subsidiary of Lufthansa, Air Dolomiti (EN) is a regional airline headquartered in Villafranca di Verona, Italy. It has operating bases at Verona Villafranca Airport (VRN) and Germany's Munich Airport (MUC). With a fleet of all-Economy Class Embraer E-195s, Air Dolomiti flies to about 15 destinations in Italy and Germany. (Some flights are operated under the Lufthansa Regional brand.) The airline has a three-tier fare structure. Light fares, which are the least expensive, include one piece of carry-on luggage with extra fees assessed for additional services. Plus fares include checked and carry-on luggage. Emotion fares, which are the most expensive, include all of the benefits of the less expensive fares plus additional services.

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