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Air Dolomiti


664 reviews
Headquarters: Via Paolo Bembo 70, 37062 Dossobuono, Villafranca di Verona Italy 011 39 045 288 6140 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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664 Reviews from our TripAdvisor Community

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664 reviews from our community

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Showing 186: English reviews
Tucson, Arizona
Level 6 Contributor
2,783 reviews
2,987 helpful votes
Reviewed yesterday
NEW

We recently flew Air Dolomiti, a regional airline in Europe, for the first time and were pleasantly surprised by the entire experience. This was a short-haul connection (about 1 hour) between Munich and Venice, which was part of a United Airlines international ticket. I had read none of the reviews for this airline so had no preconceived notions about what...

Date of travel: December 2018
More 
Europe Economy Munich - Venice

Helpful?
Thank Rumples
Dublin, Ireland
Level 6 Contributor
419 reviews
172 helpful votes
Reviewed 1 week ago
NEW

I really flew Business but no line for that - the seating very good - the meal service first class - the three girls - could not have been nicer and they make a big thing of the wine they carry on board - and they are right - it is presented with a wine list and it too is...

Date of travel: December 2018
More 
Europe Economy Munich - Brussels

Helpful?
Thank TOPCAT010
Air Dolomiti, Social Media at Air Dolomiti, responded to this review

Dear TOPCAT010, we are really delighted from such a review. Ever since our guests are our top priority and our service is built around our customers desire. Hospitality on board Air Dolomiti flights is provided by our Settimocielo, or “seventh heaven” service. This high-flying asset is one reason why an Air Dolomiti flight is such a rewarding experience, part of...

Date of travel: December 2018
More 
Europe Economy Munich - Brussels

Vicenza, Italy
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed 2 weeks ago

Great economy airline! Was on time and the staff was incredibly helpful! Would be willing to fiy on this airline anytime.

Date of travel: November 2018
Europe Economy Venice - Munich
Helpful?
Thank TFillgrove
Air Dolomiti, Social Media at Air Dolomiti, responded to this review

Dear TFillgrove, we would like to truly thank you for this 4 star review. Hospitality on board Air Dolomiti flights is provided by our Settimocielo, or “seventh heaven” service, which has won a number of international awards. This high-flying asset is one reason why an Air Dolomiti flight is such a rewarding experience, part of Air Dolomiti’s commitment to promoting...

Date of travel: November 2018
More 
Europe Economy Venice - Munich

Sofia, Bulgaria
Level 6 Contributor
913 reviews
482 helpful votes
Reviewed 2 weeks ago via mobile

With the comercialization of European civil aviation, it is rare to find such a personalized service and customer orientation. Even though a bit tired, the aircraft was with great interior. There was wi fi based inflight entertainment, very polite and stylish crew. Tasty sandwiches and wibe served in wine glasses, not plastic cups. Loved it and were pleasantly surprised, having...

Date of travel: November 2018
More 
Europe Economy Munich - Cluj-Napoca

Helpful?
Thank 218janv
Air Dolomiti, Social Media at Air Dolomiti, responded to this review

Dear 218janv, we are really delighted from such a review. Ever since our guests are our top priority and our service is built around what our customers want. Hospitality on board Air Dolomiti flights is provided by our Settimocielo, or “seventh heaven” service. This high-flying asset is one reason why an Air Dolomiti flight is such a rewarding experience, part...

Date of travel: November 2018
More 
Europe Economy Munich - Cluj-Napoca

Kandy, Sri Lanka
Level 6 Contributor
176 reviews
44 helpful votes
Reviewed 2 weeks ago

Probably one of the best budget airlines available inside europe. Friendly customer service & punctual flights, as well as reasonable comfort & leg space inside the aircraft. The on board snacks can certainly be improved though. Has some very good direct connections from Munich which makes it easier for my business travel. Will certainly fly with them again.

Date of travel: September 2018
Europe Economy Munich - Turin
Helpful?
Thank Dhushan
Air Dolomiti, Social Media at Air Dolomiti, responded to this review

Dear Dhushan, we would like to truly thank for this 4 star review of yours. Ever since Air Dolomiti has prided itself on being an efficient, reliable airline which puts customers first. Our service is built around what our customers want, with special attention to the on board service and a regular flight schedule from and to Munich. We hope...

Date of travel: September 2018
More 
Europe Economy Munich - Turin

Reykjavik, Iceland
Level 5 Contributor
75 reviews
16 helpful votes
Reviewed 3 weeks ago

Air Dolemiti I used to fry between Frankfurt and Florence. Service on board was surprisingly nice (being in economy). Coffee and baguette was served, tasteful and somewhat Italian I thought.

Date of travel: July 2018
Europe Economy Frankfurt - Florence
Helpful?
Thank sigurarm
Air Dolomiti, Social Media at Air Dolomiti, responded to this review

Dear Sigurarm, we would like to thank you for this 4 star review. Hospitality on board has ever since been a fundamental part of Air Dolomiti's philosophy. Our in-flight service is provided by our Settimocielo, or “seventh heaven” service, which has won a number of international awards. This high-flying asset is one reason why an Air Dolomiti flight is such...

Date of travel: July 2018
More 
Europe Economy Frankfurt - Florence

Level 3 Contributor
20 reviews
Reviewed 4 weeks ago

Never rode on this airline before so I didn't know what to expect but the flight experience itself was pleasant. Thought it was a short flight, we were given drinks and snacks and a box of flight amenities which is rare these days.

Date of travel: September 2018
Europe Economy Florence - Munich
Helpful?
Thank kdcarroll2003
Air Dolomiti, Social Media Team at Air Dolomiti, responded to this review

Dear kdcarroll2003, we truly thank you for your 5-star review and for sharing your experience with us. It is part of our philosophy to put our customers first and our service is built around what our passengers want and need. We are really delighted to know that you appreciated our choice of drinks and snacks and the box of flight...

Date of travel: September 2018
More 
Europe Economy Florence - Munich

Perth, Australia
Level 4 Contributor
25 reviews
16 helpful votes
Reviewed November 7, 2018

What a surprise! Never heard of this airline, it was booked as part of an extended ticket. It was a pleasant surprise and a pleasure to fly.

Date of travel: November 2018
Europe Economy Florence - Frankfurt
Helpful?
Thank aeng2016
Air Dolomiti, Social Media Team at Air Dolomiti, responded to this review

Dear aeng2016, we really appreciate your 5-star review and the fact you spent some of your precious time to share your experience with us. It is part of our philosophy to put our customers first and our service is built around what our passengers want and need. We are really delighted to know that you appreciated our service. Looking forward...

Date of travel: November 2018
More 
Europe Economy Florence - Frankfurt

Northwich, United Kingdom
Level 5 Contributor
80 reviews
49 helpful votes
Reviewed November 3, 2018

Our outward journey was fine but on the return our inbound flight was late arriving making our tight connection in Munich looking at risk. The turnaround was slow so by the time left the gate we would miss our connection. We waited at the end of the runway for ages due to windy weather and then returned to the gate....

Date of travel: October 2018
More 
Europe Economy Florence - Munich

Helpful?
Thank NWGuy
Air Dolomiti, Social Media Team at Air Dolomiti, responded to this review

Hi NWGuy, to further investigate what happened and support you, we would need extra details such as flight numbers and dates. We truly thank you for mentioning that, on top of everything that had happened to you, our cabin crews were great but to forward your kind words to our colleagues, we would need the above-mentioned details. Looking forward to...

Date of travel: October 2018
More 
Europe Economy Florence - Munich

Oslo, Norway
Level 6 Contributor
459 reviews
40 helpful votes
Reviewed November 1, 2018

First of all- I flew Business Class - which is not an option in the menu at TripAdvisor. Air Dolomiti is an Italian based airline that supplies Lufthansa Cityline on short haul flights. . The aircraft was a Canadair Regional Jet 900, and the service was impeccable. 4.5 points.

Date of travel: October 2018
Europe Economy Munich - Luxembourg
Helpful?
Thank ProfessorTravell
Air Dolomiti, Social Media Team at Air Dolomiti, responded to this review

Good morning dear ProfessorTravell, we would like to deeply thank you for this 4-star review of yours. Ever since Air Dolomiti prided itself on being an efficient, reliable airline which puts customers first. Our service is built around what our customers want and part of Air Dolomiti’s commitment is to promote Italian taste and style in the skies of Europe....

Date of travel: October 2018
More 
Europe Economy Munich - Luxembourg

See travel tips for airlines
“Business Class”
TOPCAT010, 7 Dec 2018 | Read review
“Keep ordering the wine !”
TOPCAT010, 5 Oct 2018 | Read review
“Check in is at the Lufthansa Counter in Munich”
K6029SXchrisg, 17 Sep 2018 | Read review
“Emergency seats are the best”
Evert_Niemeijer, 9 Jul 2018 | Read review
“Avoid it if at all possible.”
PrGrPa, 25 May 2018 | Read review
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About Air Dolomiti
A wholly owned subsidiary of Lufthansa, Air Dolomiti (EN) is a regional airline headquartered in Villafranca di Verona, Italy. It has operating bases at Verona Villafranca Airport (VRN) and Germany's Munich Airport (MUC). With a fleet of all-Economy Class Embraer E-195s, Air Dolomiti flies to about 15 destinations in Italy and Germany. (Some flights are operated under the Lufthansa Regional brand.) The airline has a three-tier fare structure. Light fares, which are the least expensive, include one piece of carry-on luggage with extra fees assessed for additional services. Plus fares include checked and carry-on luggage. Emotion fares, which are the most expensive, include all of the benefits of the less expensive fares plus additional services.

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