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Air Europa


5,630 reviews
Headquarters: Centro Empresarial Globalia Pol. Industrial Son Noguera Llucmajor; Majorca, 07620 Palma de Mallorca, Majorca Spain 011 34 911 40 15 01 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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5,630 Reviews from our TripAdvisor Community

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5,630 reviews from our community

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Showing 894: English reviews
1 review
Reviewed yesterday
NEW
via mobile

When booking a flight I reserved a seat at the front, only to check in and be assigned a new seat towards the back. When speaking to customer service they told me there was no reserved seat under this booking, although it clearly stated this in my confirmation email along with the seat fee. Having been transferred 3 times to...

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Europe Economy London - Madrid

Helpful?
Thank Cassia S
florida
Level 1 Contributor
4 reviews
6 helpful votes
Reviewed 2 days ago
NEW

I was very very happy with my first time flying with Air Europa. The planes from Miami to Madrid and back were almost new. As well as the flights from Madrid to Barcelona. We paid extra for emergency exit seats,well worth it for 8 plus hour flight. most leg room I ever had on any plane. We had two meals...

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International Economy Miami - Barcelona

Helpful?
Thank xnytaxi
Howwood, United Kingdom
Level 6 Contributor
183 reviews
110 helpful votes
Reviewed 2 days ago
NEW

The flight was full, every seat seemed taken. We left slightly late but made up the time. Service was friendly and efficient. In flight catering has to be purchased. Plane seemed relatively new, in good condition and clean.

Europe Economy Madrid - Paris
Helpful?
Thank MonsDenis
Zurich, Switzerland
Level 6 Contributor
359 reviews
60 helpful votes
Reviewed 2 days ago
NEW
via mobile

Flew from Zurich to Madrid. On time. Newer Embraer 190 airplane. Reasonable rates. Would fly with them again.

Europe Economy Zurich - Madrid
Helpful?
Thank Denis L
1 review
Reviewed 3 days ago
NEW
via mobile

Before flying, I needed to change my flight and a representative stayed on the phone with me for over an hour. Needless to say, I was impressed. When we checked into our flight, however, we learned we had booked the no baggage option (who goes to Europe without baggage?) and had to pay $150 per bag! The flight was uncomfortable,...

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International Economy Miami - Madrid

Helpful?
Thank Dina A
Naples, Florida
Level 4 Contributor
27 reviews
7 helpful votes
Reviewed 3 days ago
NEW

Booked Air Europa Business Class from Miami to Zurich with plane change in Madrid. Price was 1/2 of other flights. Expectations were low because of TripAdvisor reviews. Miami gate was dreary as was walkway to flight. Aircraft was a 787 Boeing-- Magnificent!!! Airy with high ceilings and copious storage high "overheads". Flight attendants were very available and proactive. "Seat Toppers"...

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International Business Class Miami - Zurich

Helpful?
Thank hikerfellow
Limerick, Ireland
Level 6 Contributor
256 reviews
159 helpful votes
Reviewed 3 days ago
NEW
via mobile

It was my first time flying with Air Europa, it was part of a TUI package holiday. The airline was very efficient. The plane was roomy and clean. The staff were friendly and the food and drink options were very good at reasonable prices. I would definitely fly with Air Europa again.

Europe Economy Shannon - Palma de Mallorca
Helpful?
Thank Gillian S
Maspalomas, Spain
Level 2 Contributor
5 reviews
2 helpful votes
Reviewed 4 days ago
NEW
via mobile

The plains AE are using now are great, we pay for extra leg room and it is so worth it. The personnel are so good and friendly. The AE app, works so so. Its great once it does but last time I ended up calling. When it does work, I get updates on delays and reminders. The only thing pulling...

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Domestic Economy Las Palmas de Gran Canaria - Madrid

Helpful?
Thank 137frederickc
Dunedin, Florida
Level 6 Contributor
112 reviews
62 helpful votes
Reviewed 4 days ago
NEW

In flight food was good, service good. Isles are narrow but lots of storage overhead. Pay for your checked bags before you fly because it is $150 fee a bag each way at the gate. They are strict on weight & size of luggage. The stewardess did not contain the 3 children in the first 4 rows so they screamed,...

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International Economy New York City - Madrid

Helpful?
Thank Robin G
Koh Tao, Thailand
Level 2 Contributor
6 reviews
2 helpful votes
Reviewed 4 days ago
NEW

Old and run-down aircraft, the carpets had not been vacuumed and there was still garbage spread all over when we boarded. The cabin crew was not very professional, but about as arrogant as you could expect on a Spanish airline. Meals were minimized, no salad, no fruit… they offer no alcoholic drinks, no snacks, nothing! Better bring your own. Also...

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International Economy Zurich - Recife

Helpful?
Thank callixto
See travel tips for airlines
“If you have a connecting flight in Madrid, allow 40 minutes for the walk from the arrival gate on International Arrival to connection gate.”
hikerfellow, 16 Jul 2018 | Read review
“travel with less luggage & bring a sandwich on with you.”
RobinG370, 15 Jul 2018 | Read review
“Fortunately, there is plenty of other airlines”
callixto, 15 Jul 2018 | Read review
“add air europa app to your cell phone”
africanmatrix, 8 Jul 2018 | Read review
“none best avoided”
kevbarber60, 3 Jul 2018 | Read review
Show next 5 travel tips 5 of 10
About Air Europa
Headquartered in Mallorca, Air Europa (UX) is Spain's third-largest airline. The carrier flies non-stop to about 45 destinations, including points within Spain as well as international destinations across Europe, Africa, Asia, North America and South America. Its primary hub is Adolfo Suárez Madrid–Barajas Airport (MAD), with Barcelona–El Prat Airport (BCN) and Tenerife South Airport (TFS) serving as focus cities. When it was founded, charter flights and tour services were the bulk of Air Europa's business. In recent years, it has increasingly shifted its focus to scheduled flights.

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