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Air Europa


6,600 reviews
Headquarters: Centro Empresarial Globalia Pol. Industrial Son Noguera Llucmajor; Majorca, 07620 Palma de Mallorca, Majorca Spain 011 34 911 40 15 01 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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6,600 Reviews from our TripAdvisor Community

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6,600 reviews from our community

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Showing 1,048: English reviews
Miami, Florida
Level 2 Contributor
6 reviews
6 helpful votes
Reviewed yesterday
NEW

This airline has become the worst low cost since we have known the changes because we had used it before and things were very different. The economic flights are the worst because apparently besides all the negative, they have increased lines of seats and travel 8 or 9 hours as if you were "canned" is not healthy. $ 150.00 of...

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International Economy Miami - Madrid

Helpful?
Thank Eling56
Fort Myers Beach, Florida
Level 3 Contributor
20 reviews
5 helpful votes
Reviewed 2 days ago
NEW

First off we went to check in and we were told our ticket did not include luggage in the hold! They charged us $150 for one way. Return flight we paid ahead of time and I was told we had a lite fare. On our boarding pass it said Tourista which if you look at the policy online that class...

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International Economy Miami - Palma de Mallorca

Helpful?
Thank dmroby
Mexico
Level 6 Contributor
130 reviews
16 helpful votes
Reviewed 3 days ago
NEW

From Paris to Valencia is a 2 hour flight. The airline was on time and absolutely full. The staff is very friendly and you can buy snacks and drinks on board.

Europe Economy Paris - Valencia
Helpful?
Thank eleniux144
Miami, Florida
1 review
Reviewed 1 week ago
NEW
via mobile

This is a shame airline , planes are not the issue, the issues are the people working there, they don’t have even the basic of education and respect, I would advise the company to take accion very quick because you are losing costumer very rapidly and this is an example of losing a whole family. Thanks

International Economy Madrid - Miami
Helpful?
Thank Manny9700
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 1 week ago via mobile

The flight & the flight attendants were good, everything was fine besides the prices they charge for luggage. It costs a $171 U.S. dollars per bag, which I’ve never heard of in my life so a total of $684 round trip just for our luggage. Will NEVER use air Europa again, the flight wasn’t any cheaper than the rest so...

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International Economy Miami - Barcelona

Helpful?
Thank Kayla E
London, United Kingdom
Level 3 Contributor
17 reviews
1 helpful vote
Reviewed 1 week ago via mobile

I booked the flight on Expedia, with the first bag free of charge. When I got to the gate, they said it would be €60 for my bag. I explained my first bag is free, yet they stuck to their price. I refused and they said I could book it online for cheaper. When I tried this however, the website...

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Domestic Economy Barcelona - Palma de Mallorca

Helpful?
1 Thank nicholascarey
Luzern, Switzerland
Level 3 Contributor
12 reviews
13 helpful votes
Reviewed 1 week ago via mobile

Very old airplane, screen brightness buttons defect at multiple seats. Screen control device broken as well. Some screens were flickering. Very unfriendly and rude crew members. Very little leg room. Food quality was poor. The only positive thing: flight was on time and cheap. Probably ok for short distance flights. Never ever again for long distance.

International Economy Havana - Madrid
Helpful?
2 Thank 507andre
Tel Aviv District, Israel
Level 4 Contributor
39 reviews
6 helpful votes
Reviewed 1 week ago

This company is a real disaster. The true story: I purchased two tickets for me and my business partner via company's web site at Aug 19. Paid via PayPal and received booking confirmation #JZQ6BH. Day before I tried to execute check-in via link received from the company and received the announcement "unable to recovery the data" . Still, I have...

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International Economy Tel Aviv - Madrid

Helpful?
1 Thank chip W
Caraz, Peru
Level 3 Contributor
10 reviews
3 helpful votes
Reviewed 1 week ago

The cabin was Hot the flight delayed we sat on the tarmac for a while and they provided no explanation 60 Euros for 1 checked bag.. They Charge extra FOR Everything. 2 Euros for a small bottle OF WATER while in flight? REALLY? I don't mind paying more for better service but really water??????? This was the 1st and last...

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Europe Economy Madrid - Porto

Helpful?
1 Thank IntiRumi I
Namur
Level 5 Contributor
84 reviews
41 helpful votes
Reviewed 1 week ago

Never again: a nightmare I am not a troll and the vast majority of my comments on Trip Advisor have always sought the positive side of things. But this time, enough is enough. But here is the story of my dealings with Air Europa and you will judge for yourself. Let's look at them in chronological order: First disappointment On...

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International Economy Brussels - Santa Cruz

Helpful?
Thank Roland D
See travel tips for airlines
“Do not fly them pay a little extra up front they are going to get you one way or another for more money!!”
dmroby, 21 Oct 2018 | Read review
“Disaster !!! Read my article and avoid !!!”
286chipw, 12 Oct 2018 | Read review
“choose another airline”
intirumii, 12 Oct 2018 | Read review
“No heavy carryons. I carry my camera and big lenses, and it become an issue, although it could fit in my overhead or under my seat.”
E262KCbrendas, 11 Oct 2018 | Read review
“Try for a legroom seat”
bluebeard9, 11 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Air Europa
Headquartered in Mallorca, Air Europa (UX) is Spain's third-largest airline. The carrier flies non-stop to about 45 destinations, including points within Spain as well as international destinations across Europe, Africa, Asia, North America and South America. Its primary hub is Adolfo Suárez Madrid–Barajas Airport (MAD), with Barcelona–El Prat Airport (BCN) and Tenerife South Airport (TFS) serving as focus cities. When it was founded, charter flights and tour services were the bulk of Air Europa's business. In recent years, it has increasingly shifted its focus to scheduled flights.

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