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Air France


23,240 reviews
Headquarters: 45 rue de Paris, 95 747 Roissy-en-France France +33-36-54 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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23,240 Reviews from our TripAdvisor Community

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23,240 reviews from our community

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Showing 7,759: English reviews
Melbourne, Australia
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed yesterday
NEW

I booked two business class tickets for the four and a half hour flight. I am interested in receiving good comfort on a plane. I don't believe I received anywhere near what should be expected in Business Class. I boarded the plane with my sister and we were seated in row 2. Upon looking at row 2 - there were...

Date of travel: November 2018
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International Business Class Paris - Tel Aviv

Helpful?
Thank raybanz2015
Stockholm, Sweden
Level 5 Contributor
53 reviews
23 helpful votes
Reviewed yesterday
NEW

The grund staff comes 20 min late to the gate meaning the boarding starts 20 min late ? and we took off 20 min late but the captain told another story why we took off not on time On board 5 passangers directly behind me are loud and very obvious have been drinking MUCH, they move around shake my seat...

Date of travel: November 2018
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International Economy Havana - Paris

Helpful?
Thank Mats-olov O
Moyock, North Carolina
2 reviews
4 helpful votes
Reviewed yesterday
NEW

Upon landing in Paris from Boston, we were greeted with never ending security checks. Even after purchasing duty-free gifts inside the terminal, we had to pass through more security, where the personnel unpacked the duty free items, scrutinized them, and handled them without care. On the way back, we missed our connected flight out of Paris, and were met with...

Date of travel: November 2018
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International Economy Boston - Riga

Helpful?
Thank Harold S
Toronto
Level 6 Contributor
143 reviews
109 helpful votes
Reviewed yesterday
NEW
via mobile

Premium economy on this AF route gets you the same expedited check-in, security line and boarding as business class, so that’s good. There’s a little amenities package on board , a separate cabin and attentive service from the cabin crew. Also good. But the seat itself is horribly uncomfortable - it ‘reclines’ no more than half an inch and the...

Date of travel: December 2018
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International Premium Economy Paris - Washington DC

Helpful?
Thank Spadina2
Sao Jose Dos Campos, SP
Level 4 Contributor
43 reviews
16 helpful votes
Reviewed yesterday
NEW

Still one of the best options considering comfort and cost benefits but quality of services, food and drink has decreased in the last years. Flight attendants are usually kind but it depends of the flight. Pre booking of seats is expensive and more than once I saw situations where people had to change seats because of people who didn´t ckeck...

Date of travel: November 2018
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International Economy Sao Paulo - Venice

Helpful?
Thank JrenatoMartins
Ladysmith, Canada
Level 4 Contributor
29 reviews
2 helpful votes
Reviewed yesterday
NEW
via mobile

Our flight left at 6:20am so we got to the airport at 3:30. The lights were all off in the airport but the queue was already very long. The automatic kiosks were turned off but of course we, and others tried using them. At 4:00am workers arrived and turned on the lights and several kiosks opened. The long line contained...

Date of travel: December 2018
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Europe Economy Barcelona - Paris

Helpful?
Thank MeandJim
2 reviews
Reviewed yesterday
NEW

The flight was fine, typical airline experience, nothing more, nothing less but it was when they lost my luggage that I was dispointed. I was traveling with 2 friends, we were all on the same itinerary and checked our bags at the same time. It was short 1 1/2 flight from Paris to Nice but once we arrived my bag...

Date of travel: November 2018
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Domestic Economy Paris - Nice

Helpful?
Thank Travelets
Iasi, Romania
Level 5 Contributor
53 reviews
15 helpful votes
Reviewed yesterday
NEW
via mobile

The flight was very nice, it departed and landed on time, the cabin crew was professional, the plane felt safe, no turbulences, the take off and landing weren't tought, I recommend the airline, they are pretty ok.

Date of travel: October 2018
Europe Economy Bucharest - Paris
Helpful?
Thank 885husams
Rockport, Massachusetts
Level 6 Contributor
196 reviews
85 helpful votes
Reviewed 2 days ago
NEW
via mobile

We will never fly Air France again. On the way down they separated my partner and I and gave our seats to another couple? We bought our tickets 10 months before. The flight attendants really didn’t care but asked someone to move so we could sit next to each other. Check your boarding pass in LAX while checking in- very...

Date of travel: November 2018
More 
International Business Class Los Angeles - Papeete

Helpful?
Thank paso56
Westminster, Colorado
Level 6 Contributor
136 reviews
52 helpful votes
Reviewed 2 days ago
NEW

I was disappointed this time with the seats not reclining. Have flown them before but just not the superio service I am used too. Not up to their usual excellent standards.

Date of travel: September 2018
International Premium Economy Detroit - Paris
Helpful?
Thank tdenver
See travel tips for airlines
“Don't fly through Paris.”
harolds886, 10 Dec 2018 | Read review
“Online check-in starts at 30 hours before the flight time. Check in early to get the best seat selections if that's important.”
sparrow826, 8 Dec 2018 | Read review
“do not take baggage”
G8861JGalexf, 8 Dec 2018 | Read review
“book another airline”
E226HDalisons, 6 Dec 2018 | Read review
“Book a isle seat”
nickaguinness, 3 Dec 2018 | Read review
Show next 5 travel tips 5 of 10
About Air France
Air France (AF) is the French flag carrier and the country's largest airline. A founding member of the SkyTeam alliance, Air France flies to about 35 destinations within France and about 170 destinations in 93 other countries. Non-stop flights are available to points across Europe, Asia, Africa, North America and South America. International long-haul flights typically feature three or four classes of service. For short- and medium-haul flights within Europe, the airline uses a three-cabin configuration. AF has hubs at Paris's Charles de Gaulle Airport (CDG) and Orly Airport (ORY).

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