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Air France


22,254 reviews
Headquarters: 45 rue de Paris, 95 747 Roissy-en-France France +33-36-54 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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22,254 Reviews from our TripAdvisor Community

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22,254 reviews from our community

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Showing 7,363: English reviews
Bloomfield Hills, Michigan
Level 6 Contributor
177 reviews
71 helpful votes
Reviewed today
NEW
via mobile

The good news about flying non-stop to Europe is, the flights on all the airlines I’ve traveled on in every respect are better than those tacky domestic flights we all complain about. The airlines have more money per passenger to spend on amenities like food, beverages, blankies, and personal attention if you need it. My flight economy seat had both...

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International Economy Detroit - Paris

Helpful?
Thank Harry C
Santa Barbara, California
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed today
NEW
via mobile

Having flown AF in the past, my expectations were not high. AF seems to have doubled their efforts around customer service. The flights were timely, crew friendly and helpful, and seats were comfortable - even in economy. Keep it up AF. You’re doing a great job.

Europe Economy Palma de Mallorca - Paris
Helpful?
Thank cslovesb
Level 3 Contributor
10 reviews
2 helpful votes
Reviewed today
NEW

This was the worst experience I've ever had with flying. They have very little communication with customers and poorly try to resolve concerns, such as lost luggage. They are known for losing luggage. I thought I would give them a chance, but the ended up losing my friend's, my companion traveler's luggage. They refused to help with anything. We were...

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International Economy Paris - Cairo

Helpful?
Thank Heather W
Sao Paulo, SP
Level 6 Contributor
345 reviews
83 helpful votes
Reviewed today
NEW

I think they improved quality of economy class. We had good space for legs and service was very good. All staff was very kind.

International Economy Paris - Sao Paulo
Helpful?
Thank Caio M
Morecambe, England, United Kingdom
Level 3 Contributor
23 reviews
5 helpful votes
Reviewed today
NEW

A birthday treat in Paris. Flew there and back by Air France, the seating was comfy and the foot space was great, did not feel couped in at all. The staff were well turned out, very polite and courteous and surprised us both by offering coissants on the morning flight and a delicious vegetable wrap for lunch on the way...

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Europe Economy Manchester - Paris

Helpful?
Thank Morrigan R
Level 6 Contributor
158 reviews
46 helpful votes
Reviewed today
NEW

I paid for a premium seat, and was promptly assigned to row 36. I cant even begin to describe the terrible stench from the row behind me. the family had two children who were both sick, both talking well above normal decibals while the mother sat and did nothing.. that father...he didnt do anything about the children but boy did...

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Europe Premium Economy Florence - Paris

Helpful?
Thank Jeff S
Sheboygan Falls, Wisconsin
Level 5 Contributor
52 reviews
14 helpful votes
Reviewed yesterday
NEW
via mobile

Booked Air France with my wife for her business trip with a little fun added in for the both of us. Booking was fine as was checking in at ORD. I have flown AF before but it was a few years ago. We took advantage of the AF Lounge at ORD and thought it was average at best. Once on...

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International Business Class Chicago - Paris

Helpful?
Thank Christopher W
Level 3 Contributor
14 reviews
9 helpful votes
Reviewed yesterday
NEW

A great way to start your trip to Europe, and arrive to Paris. Excellent service with all the little touches to make this overnight flight as pleasant as a red eye flight can be. Considering that it was a full flight, boarding was well done, Once off, flight attendant passed with warm towels, an aperitif and crusty baguette rolls, the...

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International Economy Montreal - Paris

Helpful?
Thank Via E
Level 4 Contributor
43 reviews
6 helpful votes
Reviewed yesterday
NEW

Much better experience than we expected. The staff was exceptional, courteous and frequently checked in to see if we needed anything. The in-flight food was probably the best we ever had; offering multiple choice of hot meals...not just peanuts and complimentary soda or water. Even the in-flight entertainment was solid. Great service...

International Economy Los Angeles - Papeete
Helpful?
Thank bate119
Level 3 Contributor
12 reviews
4 helpful votes
Reviewed yesterday
NEW
via mobile

Convenient flight schedule from Paris to BARCELONA, professional staff at the flight counter facilitating the check-in process. New fleet of carriers with very comfortable seats. Highly recommended for frequent passengers on this route

Europe Economy Paris - Barcelona
Helpful?
Thank Ahmed H
See travel tips for airlines
“get there with plenty of time to board with the correct documentation”
m0rriganr, 15 Oct 2018 | Read review
“Pick a different airline”
H3453FOjeffs, 15 Oct 2018 | Read review
“Even is you are not big on wine, its well worth a try on Air France.”
246viae, 14 Oct 2018 | Read review
“If you do decide to book with Air France, book a flight early morning”
AKIsaacs, 14 Oct 2018 | Read review
“No tips. Very hard to contact when not in US or Europe.”
jean31338, 13 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Air France
Air France (AF) is the French flag carrier and the country's largest airline. A founding member of the SkyTeam alliance, Air France flies to about 35 destinations within France and about 170 destinations in 93 other countries. Non-stop flights are available to points across Europe, Asia, Africa, North America and South America. International long-haul flights typically feature three or four classes of service. For short- and medium-haul flights within Europe, the airline uses a three-cabin configuration. AF has hubs at Paris's Charles de Gaulle Airport (CDG) and Orly Airport (ORY).

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