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Air France


3.5 of 5 stars
5,243 Reviews
Headquarters: 45 rue de Paris, 95 747 Roissy-en-France France +33-36-54 Website

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Visitor rating
  • 1383
    Excellent
  • 1995
    Very good
  • 1026
    Average
  • 459
    Poor
  • 380
    Terrible
Very Good Experience

Air France flight was not the cheapest during the period of my trip but I booked based on the good... read more

4 of 5 starsReviewed 2 days ago
Khaled_Elblbisi
,
United Arab Emirates
via mobile
Rating summary
  • 3.5 of 5 stars
    Legroom
    3.5 of 5 stars
    Seat Comfort
  • 4 of 5 stars
    Customer Service
    3.5 of 5 stars
    Value for Money
  • 4 of 5 stars
    Cleanliness
    4 of 5 stars
    Check-in and Boarding
  • 3.5 of 5 stars
    Food and Beverage
    3.5 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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5,243 Reviews from our TripAdvisor Community

Write a Review

5,243 reviews from our community

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English first
United Arab Emirates
Level Contributor
57 reviews
6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Air France flight was not the cheapest during the period of my trip but I booked based on the good reviews I read on TripAdvisor and it was great that I booked on their flight from Bucharest to Paris, Staff well trained, service was good and aircraft was well maintained internally, I would love to book on it again.

Europe Economy Bucharest - Paris
Helpful?
Thank Khaled_Elblbisi
Level Contributor
25 reviews
4 of 5 stars Reviewed 3 days ago NEW

The punctuality is excellent, food on board is great and the planes are modern inside. The IFE is quite ok. All in all a good experience.

International Business Class Milan - Seoul
Helpful?
Thank Jorge F
Ontario, Canada
Level Contributor
40 reviews
12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My Wife and I booked with Air France for our honeymoon and the airline gave us an upgrade from Economy to Sky Priority with seats in the First class section of the aircraft. This was an unexpected bonus but it started our honeymoon in grand fashion. All of our flights during our trip (2 x Air France and 2 x...

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International First Class Toronto - Paris

Helpful?
Thank adslack
Verneuil-en-Bourbonnais, France
Level Contributor
80 reviews
61 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Usually one does does not expect much in the way of amenities when traveling by airliner, especially in economy class be it premium or not; however, this was not to be the case for my most recent flight between San Francisco and Paris. After we got comfortably settled into our seats, the airline stewardesses ensured with their friendly smiles, knowledgeable...

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International Premium Economy San Francisco - Paris

Helpful?
Thank John Wm S
Level Contributor
27 reviews
7 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Air France thinks if you have three seats across in Business class and you don't put someone in the middle seat you got something special. Sadly we had to fly from Paris to Athens round trip and it is a very sad way to fly. The lounge in CDG was very crowded as in people walking around looking for a...

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Europe Business Class Paris - Athens

Helpful?
Thank 78darrelw
Level Contributor
24 reviews
10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

It was an overall good flight, the food was good, the service was good, a little bit cramped, but which economy seats aren't!

International Economy Amsterdam - Johannesburg
Helpful?
Thank Jonathan S
Level Contributor
27 reviews
9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

nice first class its cozy its cool great food great salad just i wasnt able to sleep even with the nice little bed they made for me and props to the great beautiful staff " yves" if you are reading this thank you for everything but just it got way to hot. i got very thirsty and dry and was...

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International First Class Los Angeles - Beirut

Helpful?
Thank JUX P
Placitas, New Mexico
Level Contributor
152 reviews
133 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I flew in Premium Economy from JFK to CDG and was absolutely amazed at how comfortable the seats were and the level of service provided. Felt like Business Class. I was even provided a toiletry kit - a first in Premium Economy. Definitely recommend.

International Premium Economy New York City - Paris
Helpful?
1 Thank klperi
Placitas, New Mexico
Level Contributor
152 reviews
133 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Sorriest airplane bathrooms ever on my recent flight from Paris to JFK on Air France. In my 1,000,000 miles of flights over the last 10 years, this ranks as the absolute worst. The bathrooms stunk of heavy urine as I boarded the flight in Paris. It was obvious from the stench that they had not even been serviced before 8...

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International Economy Paris - New York City

Helpful?
1 Thank klperi
Level Contributor
16 reviews
9 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Worst service I have experienced in Business Class. The staff forgot to ask which dinner dish I wanted, and after I flagged down a staff member, I was told it was no longer available. When lunch was served, it appeared that somebody forgot to complete my service which was half full. Unexpectedly, the food was bland Skimpy on wine pours...

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International Business Class Paris - San Francisco

Helpful?
Thank Vesna S
See travel tips for airlines
“Fly the 11:30 pm flight - last flight of the night - as there are usually open seats to spread out.”
 of 5 stars klperi, 20 Sep 2016 | Read review
“Choose a seat as far away from restrooms as possible”
 of 5 stars klperi, 20 Sep 2016 | Read review
“check the in-flight service before you go”
 of 5 stars AriedeG, 19 Sep 2016 | Read review
“Don't fly air france. Food is bad and seats are uncomfortable”
 of 5 stars 206saarah, 18 Sep 2016 | Read review
“Make sure you know baggage info after you leave plane and airport is by email only and not very fast on the response.”
 of 5 stars mlpick3, 18 Sep 2016 | Read review
Show next 5 travel tips 5 of 10
About Air France
Air France (AF) is the French flag carrier and the country's largest airline. A founding member of the SkyTeam alliance, Air France flies to about 35 destinations within France and about 170 destinations in 93 other countries. Non-stop flights are available to points across Europe, Asia, Africa, North America and South America. International long-haul flights typically feature three or four classes of service. For short- and medium-haul flights within Europe, the airline uses a three-cabin configuration. AF has hubs at Paris's Charles de Gaulle Airport (CDG) and Orly Airport (ORY).

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