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Air France


3.5 of 5 bubbles
7,623 Reviews
Headquarters: 45 rue de Paris, 95 747 Roissy-en-France France +33-36-54 Website
Rating summary
  • 3.5 of 5 bubbles
    Legroom
    3.5 of 5 bubbles
    Seat Comfort
  • 4 of 5 bubbles
    Customer Service
    3.5 of 5 bubbles
    Value for Money
  • 4 of 5 bubbles
    Cleanliness
    3.5 of 5 bubbles
    Check-in and Boarding
  • 3.5 of 5 bubbles
    Food and Beverage
    3.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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7,623 Reviews from our TripAdvisor Community

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7,623 reviews from our community

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Showing 2,264: English reviews
Sutton Coldfield, United Kingdom
Level Contributor
775 reviews
134 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

Flight departed and landed on time, no issues reliable as always Food on this short haul not great as always but no issues

Europe Economy Paris - Birmingham
Helpful?
Thank Peter W
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Jerusalem, Israel
Level Contributor
12 reviews
3 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

Everyone likes to save money on flights through low cost carriers. Air France was maybe 50 dollars more than low cost. After including luggage. The seats are comfortable, the staff is professional, the food is good.

International Economy Tel Aviv - Paris
Helpful?
Thank tsandler1
Sutton Coldfield, United Kingdom
Level Contributor
775 reviews
134 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

Flight took off on time at 2050 and landed on schedule. New design of AF business cabin so flatbed seats Food okay as always but staff for once very good Had dinner and then had a great sleep

International Business Class Atlanta - Paris
Helpful?
Thank Peter W
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Poznan, Poland
Level Contributor
3 reviews
5 helpful votes
3 of 5 bubbles Reviewed 2 days ago NEW

Extremely unpleasant and unhelpful ground staff lady-my co-traveler on British passport was flying to Windhoek via Johhanesburg. He had one last page in passport blank, although did not need visas neither to South Africa (just interlanding) nor to Namibia. The problem was, that there was a shadow of stamp, transferred from next page. Air France ground staff decided - with...

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International Economy Berlin - Johannesburg

Helpful?
Thank Zbigniew W
Montreal, Canada
1 review
1 of 5 bubbles Reviewed 2 days ago NEW

I booked two tickets with Air France on the 3rd of December morning and I can say that was the worst flight I ever had! The air hostesses were particularly rude. The three of them were in their fifties but I don t assume it s a reason to treat travellers the way they did on that flight. My mom...

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International Economy Casablanca - Paris

Helpful?
Thank michaellalebrun
West Midlands
Level Contributor
18 reviews
7 helpful votes
1 of 5 bubbles Reviewed 2 days ago NEW via mobile

Without doubt the smallest and most uncomfortable seats I have ever known! I'm 5"6 and small build and I was cramped.. by heart went out to anyone taller than me. Food was really bland and we offered water twice on an 11 hour flight. It was roasting hot and we got barely any sleep.. dreading our return trip home! :-(

International Economy Paris - Rio de Janeiro
Helpful?
Thank Lenor79
Siena, Italy
Level Contributor
10 reviews
4 of 5 bubbles Reviewed 3 days ago NEW

Good value.. Flight staff great.. Only drawback was lack of coordination in boarding overseas flight .. Did not call to board by seat row just everyone line up in any order..

International Economy Toronto - Florence
Helpful?
Thank meja13
Greenville, North Carolina
1 review
1 of 5 bubbles Reviewed 3 days ago NEW via mobile

Coming in from Paris to Casablanca the flight was delayed by 40 minutes. It seemed everyone was unorganized and the whole flight was the most unpleasant I've ever had. I paid extra to get an aisle seat and it wasn't granted also I never have gotten sick on a flight and this one changed that record. It was uncomfortable, un...

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International Economy Casablanca - Paris

Helpful?
Thank ceecu24
New York City, New York
Level Contributor
6 reviews
3 helpful votes
4 of 5 bubbles Reviewed 6 days ago NEW

AirFrance is a good airline and compare to sister company KLM is much better AF has much better airplanes and their new cabin is really good I always recommend fly AirFrance instead of KLM however there are things must be improve such as catering and service in economy class which is a little poor right now and they cut from...

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International Economy Los Angeles - Paris

Helpful?
Thank LuxuryExpert2017
Level Contributor
8 reviews
5 of 5 bubbles Reviewed 6 days ago NEW

We booked our trip on one of the travel sites, for a discount. With one stopover. Originally we were booked as European Economy, when we arrived we were upgraded. This meant more leg room. It was a longish flight, as we had a rushed stopover in London. But, the meal was divine! Roast Dinner. You'd think airline, just how good...

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International Economy Toronto - Paris

Helpful?
Thank Maracowakp890
See travel tips for airlines
“Never book with Air France”
 of 5 bubbles michaellalebrun, 21 Feb 2017 | Read review
“Hold on to your valuables :)!”
 of 5 bubbles Martur1, 17 Feb 2017 | Read review
“Add mobile no for prompt queries.”
 of 5 bubbles ravis133, 16 Feb 2017 | Read review
“book in advance, ask for the seat at the check-in counter, or use online connection if this facility is available”
 of 5 bubbles mousahannamoussab, 15 Feb 2017 | Read review
“just relax and enjoy the flight”
 of 5 bubbles Yorgosadam, 14 Feb 2017 | Read review
Show next 5 travel tips 5 of 10
About Air France
Air France (AF) is the French flag carrier and the country's largest airline. A founding member of the SkyTeam alliance, Air France flies to about 35 destinations within France and about 170 destinations in 93 other countries. Non-stop flights are available to points across Europe, Asia, Africa, North America and South America. International long-haul flights typically feature three or four classes of service. For short- and medium-haul flights within Europe, the airline uses a three-cabin configuration. AF has hubs at Paris's Charles de Gaulle Airport (CDG) and Orly Airport (ORY).

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