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Air France


3.5 of 5 stars
1,546 Reviews
Headquarters: 45 rue de Paris, 95 747 Roissy-en-France France +33-36-54 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 482
    Excellent
  • 521
    Very good
  • 269
    Average
  • 139
    Poor
  • 135
    Terrible
Good value for money

Its was a good experience, althought I think the KLM has more leg room than the Air France planes... read more

4 of 5 starsReviewed yesterday
claubrasileira
,
Sao Paulo
Rating summary
  • 3.5 of 5 stars
    Legroom
    3.5 of 5 stars
    Seat Comfort
  • 4 of 5 stars
    Customer Service
    3.5 of 5 stars
    Value for Money
  • 4 of 5 stars
    Cleanliness
    4 of 5 stars
    Check-in and Boarding
  • 3.5 of 5 stars
    Food and Beverage
    3.5 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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1,546 Reviews from our TripAdvisor Community

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1,546 reviews from our community

Date | Rating
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English first
Sydney, Australia
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

From the minute we stepped in the plane, the flight attendants and the pilot! Were very welcoming to us and our kids. Their smiles made our day. Soon after take off they asked the kids if they wanted to see the cockpit and talk to the pilot. They did and were so excited that they made up a song about...

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Europe Economy Rome - Paris

Helpful?
Thank Rania G
Sao Paulo
Level Contributor
10 reviews
4 of 5 stars Reviewed yesterday NEW

Its was a good experience, althought I think the KLM has more leg room than the Air France planes. But the service and food its very nice and you can ask for a glass of champagne or 2 before the dinner (starting your vacation with a very good feeling).

International Economy Sao Paulo - London
Helpful?
Thank claubrasileira
Mississauga, Canada
Level Contributor
18 reviews
4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Normally fly Emirates in Business on their A 380. In this case the most practical solution was taking Air France. The service as excellent and the cabin crew were great. The 777 with a configuration of 2-3-2 left a lot to be desired. While I know that Air France is upgrading their Business Class seats, that was no help on...

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International Business Class Toronto - Paris

Helpful?
Thank Jim A
Galashiels, United Kingdom
Level Contributor
87 reviews
63 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Although a very short flight it was again a pleasure to fly with this airline. cabin crew were attentive, snacks were tasty and service efficient

Europe Economy Paris - Edinburgh
Helpful?
Thank louiedebounce
Cheshire, United Kingdom
Level Contributor
51 reviews
58 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great Flight - I have not flown Air France very much, but after a terrible experience with BA, losing my bag and being so unhelpful, I decided to give the French ago. The flight was full, however, the cabin crew in business were fantastic, chatty, nice and helpful. I had the fillet steak a great red wine, coffee and a...

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International Business Class Johannesburg - Paris

Helpful?
Thank Mike L
Ile de Noirmoutier, France
Level Contributor
22 reviews
5 of 5 stars Reviewed 3 days ago NEW

Fly them every year in April and return in May and in the same seat. They remember you by name. Brellie is a stuffed animal. They all know her and even take her to have her picture taken in the cockpit of course I was not allowed into the cockpit. See photo below. Friendly nice people.

International Business Class Washington DC - Paris
Helpful?
Thank Brellie
Yuba City, Ca
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 days ago NEW

I love the flight. even in economy good leg room. Food was pretty good and there was no charge for the meals served. Great service from the personnel. Check in was easy and fast especially since there were hundreds of people on the flight,

International Economy San Francisco - Paris
Helpful?
Thank stanbren44
scarsdale, ny
Level Contributor
134 reviews
68 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Loved the seats and the personal service and thought the touch screen and video options were excellent. The only drawback was the mediocrity of the cuisine. I had expected better especially when departing from Paris.

International Business Class Paris - New York City
Helpful?
Thank artbacis
Dubai, United Arab Emirates
Level Contributor
261 reviews
161 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

In general, despite the small flight delay, I liked the Air France flight aircraft design standard for European airlines. No differences between seats in economy and business class. Meals in business class in recent years has become much better.

Europe Business Class Vienna - Paris
Helpful?
Thank Vladimir M
San Luis Obispo
Level Contributor
7 reviews
5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I have flown AF at least once a year for the past 20 or so years. It has always been a very dull flight, which is what I want in a ride in an airplane. My only complaint, and this goes for every plane I have ever flown on, is that instead of Economy Class, it should...

More 
International San Francisco - Paris

Helpful?
Thank 43mizou
See travel tips for airlines
“It helps if you can speak French.”
 of 5 stars Brellie, 23 Jul 2016 | Read review
“Normally they are great, but this time a major fail”
 of 5 stars rhysw552016, 19 Jul 2016 | Read review
“Avoid if possible unless the flight is operated by a partner airline like jet airways”
 of 5 stars Nilma152, 18 Jul 2016 | Read review
“No tips - just sit back and enjoy”
 of 5 stars J8876AFkevinm, 16 Jul 2016 | Read review
“If you are 6 feet pay 75 dollars for extra legroom... made a difference for me.”
 of 5 stars Mrozek, 16 Jul 2016 | Read review
Show next 5 travel tips 5 of 10
About Air France
Air France (AF) is the French flag carrier and the country's largest airline. A founding member of the SkyTeam alliance, Air France flies to about 35 destinations within France and about 170 destinations in 93 other countries. Non-stop flights are available to points across Europe, Asia, Africa, North America and South America. International long-haul flights typically feature three or four classes of service. For short- and medium-haul flights within Europe, the airline uses a three-cabin configuration. AF has hubs at Paris's Charles de Gaulle Airport (CDG) and Orly Airport (ORY).

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