We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Air Namibia


451 reviews
Headquarters: No. 27 _ 29 Dr W Kulz Street Windhoek, Windhoek Namibia 011 264 61 299 6333 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

451 Reviews from our TripAdvisor Community

Write a Review

451 reviews from our community

Filter reviews by popular destinations:
All reviews Windhoek Frankfurt Johannesburg Cape Town Central Walvis Bay Durban Victoria Falls Gaborone Lusaka Harare Ondangwa Luanda Paris
Traveller rating
Cabin
  • (205)
  • (0)
  • (20)
  • (0)
Route
  • (164)
  • (48)
  • (13)
  • (0)
  • (0)
  • More
Language
  • More
Showing 225: English reviews
Haifa, Israel
Level 2 Contributor
5 reviews
Reviewed 5 days ago
NEW

The best connection from Windhoek to Harare, normally flying with friendly staff. This time when I arrived at the airport, I was told the flight was cancelled because of technical reasons. Whether the reasons were technical remains a question because upon arrival in Harare with 24 hours delay, the Air Namibia was parking next to the airport. The airport is...

More 
Africa Economy Windhoek - Harare

Helpful?
Thank Andreas K
Virginia
Level 6 Contributor
365 reviews
129 helpful votes
Reviewed 6 days ago
NEW
via mobile

We were pleasantly surprised about how good our 10.5 hour overnight flight from Frankfort, Germany to Windhoek, Namibia was. We took two other overnight flights on this trip - on Lufthansa & Virgin Atlantic. They were OK, but the Namibian experience was better than either. Booking on-line and choosing seats was easy. Modern, comfortable plane with more legroom, decent food,...

More 
International Economy Frankfurt - Windhoek

Helpful?
Thank BunkyVA
Croydon, United Kingdom
Level 6 Contributor
104 reviews
27 helpful votes
Reviewed 1 week ago

My tour company transferred me to this flight after SA Air cancelled their scheduled service to Walvis Bay. The flight was on-time, seats were comfortable enough for a 1 hour 45 minute flight. There was even a meal and in-flight drinks. Very happy with the experience overall

Africa Economy Cape Town Central - Walvis Bay
Helpful?
Thank William K
London, United Kingdom
Level 5 Contributor
87 reviews
31 helpful votes
Reviewed 1 week ago

Nothing wrong with this airline, they are basic and no frills, the service wasn't bad, but not exceptional. The flight was an hour and half late which was annoying, but no reason why we wouldn't fly them again.

Africa Economy Cape Town Central - Windhoek
Helpful?
Thank Craig1986
Washington DC, District of Columbia
Level 4 Contributor
13 reviews
10 helpful votes
Reviewed 1 week ago

it was a joy to see an all African staff mostly from Namibia and Angola. They were very kind and accommodating.

Africa Economy Walvis Bay - Johannesburg
Helpful?
1 Thank Pamela P
Cambridge, United Kingdom
Level 6 Contributor
1,256 reviews
447 helpful votes
Reviewed 2 weeks ago

These days it is rare that a flight isn't choc full of passengers, so it was unusual that this one was only about 30% full. Left roughly on time, decent service and reasonable food.

Africa Economy Windhoek - Johannesburg
Helpful?
1 Thank David M
1 review
Reviewed 2 weeks ago via mobile

I am utterly disgusted with Air Namibia’s service. My Great Aunt and her husband was going to fly to Namibia from South Africa in November. Her husband needs a constant supply of oxygen for medical reasons, but Air Namibia refused to give her any details about the requirements, regulations or costs involved until she made the booking. Upon making and...

More 
Africa Economy Johannesburg - Windhoek

Helpful?
Thank Annette B
Horseheads, New York
Level 6 Contributor
125 reviews
36 helpful votes
Reviewed 2 weeks ago

One of the worst flight experiences I have ever had. Windhoek airport, and Air Namibia, was poorly organized, didn't announce flights, slow check in, etc. The food was horrible - served beef which was tougher than shoe leather. Hot and uncomfortable. Didn't have a choice, as this was the only flight that worked our schedule, but will look at alternatives...

More 
Africa Economy Windhoek - Victoria Falls

Helpful?
Thank sellrd
Johannesburg, South Africa
1 review
Reviewed 2 weeks ago

Having a good flight is only one side of the medal, I cannot complain about that BUT the customer service afterwards is ABSOLUTELY TERRIBLE and Air Namibia's way to handle complains needs to be well known in advance before you book your trip. Tourists traveling to Namibia by plane should be warned that the national carrier Air Namibia could lose...

More 
Africa Economy Johannesburg - Windhoek

Helpful?
Thank OliverBBJnb
Level 1 Contributor
3 reviews
Reviewed 2 weeks ago

Will use Air Namibia again ! Electronic booking and boarding passes were very well handled and the flight experience was great !

Africa Economy Cape Town Central - Walvis Bay
Helpful?
Thank dh00g
See travel tips for airlines
“Pack another set of clothes in your cary on luggage. Maybe your bags will not arrive.”
OliverBBJnb, 1 Oct 2018 | Read review
“Book with Travelstart”
dh00g, 1 Oct 2018 | Read review
“Do not miss looking at the inflight magazine for useful tips on where to visit.”
Burcottguy, 21 Sep 2018 | Read review
“Back small hand luggage for on board.”
UAPT, 17 Sep 2018 | Read review
“Ground handling at Windhoek Hosea Airport is a challenge, be at least 2 hours before flight at check in.”
UAPT, 17 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Air Namibia
The national airline of Namibia, Air Namibia (SW) is headquartered in Windhoek, with hubs at Hosea Kutako International Airport (WDH) and Windhoek Eros Airport (ERS). Air Namibia flies to eight domestic destinations as well as Angola, Botswana, Germany, South Africa, Zambia and Zimbabwe. It also has a codeshare arrangement with Kenya Airways (KQ). The airline's fleet includes Airbus A319-100, Airbus A330-200 and Embraer ERJ 135 planes with one-cabin (Economy Class) and two-cabin Prestige, or Business, Class and Economy Class) configurations.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

61 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (61)
Viewed
Food and Drink (1)
Viewed
Airport (8)
Viewed
Our fleet (6)
Viewed
Cabin (3)
Viewed
Onboard Feature (3)
Viewed
Seat (6)
Viewed
View from Window (14)
Viewed
Other (20)