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Air Namibia


373 reviews
Headquarters: No. 27 _ 29 Dr W Kulz Street Windhoek, Windhoek Namibia 011 264 61 299 6333 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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373 Reviews from our TripAdvisor Community

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373 reviews from our community

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Showing 178: English reviews
Wolseley, South Africa
Level 5 Contributor
59 reviews
12 helpful votes
Reviewed 3 weeks ago via mobile

A lovely airline. Good service. Food was good. On par with SAA. Will use them again. The service was faultless. On schedule and despite the stop over - the turnaround was quick and efficient. Overall a great experience

Africa Economy Cape Town Central - Windhoek
Helpful?
Thank fynbosguestfarm1
Port Elizabeth, South Africa
Level 2 Contributor
6 reviews
1 helpful vote
Reviewed 3 weeks ago

I was a bit concerned when I saw the writing on the side of the plane saying something like, taking the Spirit of Namibia along. I love Namibia but entering and exiting the country, through emigration at the airport, is enormously stressful, as the locals are not at all welcoming or friendly. This is the first and last impression of...

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Africa Economy Windhoek - Johannesburg

Helpful?
1 Thank TAMichelleBosch
NSW
Level 6 Contributor
125 reviews
76 helpful votes
Reviewed 4 weeks ago

Thank you to F/A Margie for making our trip so very pleasant - what a delightful lady! The service was top class, the meal delicious and plentiful and the flight overall very comfortable and arrived on time!

Africa Business Class Johannesburg - Windhoek
Helpful?
Thank Deefadog10
Bangkok, Thailand
Level 3 Contributor
15 reviews
2 helpful votes
Reviewed June 8, 2018

In contrast to some of the earlier negative reviews AN saved my wife and I from missing our connection in Johannesburg to Nairobi with South African Airways. SA cancelled their flight due to leave 30 minutes before Air Namibia's so my wife and I had to purchase tickets for AN instead. Luckily there were seats available! While the airline/planes may...

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Africa Economy Windhoek - Johannesburg

Helpful?
Thank Nick_882017
2 reviews
1 helpful vote
Reviewed June 7, 2018 via mobile

Air Namibia has delivered a very improved service. Was a delight to see as I fly every year.Well done all and keep the flag flying.👍

International Business Class Windhoek - Frankfurt
Helpful?
Thank Rosa S
Johannesburg, South Africa
Level 5 Contributor
55 reviews
33 helpful votes
Reviewed May 31, 2018

This was the cheapest international flight I've bought so big ups for that. The crew were very friendly, aircraft was old, but clean, drinks service was a bit on the slow side, the food was good though. Overall, a very good experience - I'll be using them again in the future

Africa Economy Windhoek - Victoria Falls
Helpful?
Thank Daniel P
Level 2 Contributor
5 reviews
Reviewed May 29, 2018 via mobile

Well this was my first flight ever, so i was both excited and scared(mind you all the things you see and hear about in movies), the airport hosea kutako is well structured... you find what you need easily, and you ask for help where you can't (just look for the guys wearing neon vests or any of the staff members)....

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Domestic Economy Windhoek - Walvis Bay

Helpful?
Thank Nessa S
Sydney, Australia
Level 4 Contributor
25 reviews
7 helpful votes
Reviewed May 21, 2018 via mobile

In spite of having been booked 6 months previous to our flight and turning up 2 hours before due flight , we were 'bumped' off our flight because the airline had overbooked the flight by 3 seats. We pleaded, argued, cajoled but to no good. After waiting around in Windhoek airport for several hours, we were taken with a flight...

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Africa Economy Windhoek - Victoria Falls

Helpful?
Thank lynsfletcher
Level 2 Contributor
8 reviews
Reviewed May 21, 2018

What a great flight - you're not even properly in the air for 35 minutes, then the pilots inform the passengers that they've started to decent . . . Very efficient way to cover the more than 700 kilometers you need to travel by car . . .

Domestic Economy Windhoek - Rundu
Helpful?
Thank JayTee4
Rotenburg (Wumme), Germany
Level 2 Contributor
9 reviews
Reviewed May 20, 2018

The flight was okay, the crew was friendly and professionel. The meals were good. I was dissapointed, that Mans screens, incluning my screen did not work.

International Economy Frankfurt - Windhoek
Helpful?
Thank friedrichluetzow
See travel tips for airlines
“Air Namibia on the scheduled routes within Namibia, is always a winner”
JayTee4, 21 May 2018 | Read review
“Choose another company”
FrancescoB728, 15 May 2018 | Read review
“booking system unreliable and customer service was of no help”
virjam, 22 Apr 2018 | Read review
“Come prepared to be delayed, have a good book on hand :-)”
nbrenn750495, 18 Apr 2018 | Read review
“Explore your other options before booking.”
R1chardN, 15 Apr 2018 | Read review
Show next 5 travel tips 5 of 10
About Air Namibia
The national airline of Namibia, Air Namibia (SW) is headquartered in Windhoek, with hubs at Hosea Kutako International Airport (WDH) and Windhoek Eros Airport (ERS). Air Namibia flies to eight domestic destinations as well as Angola, Botswana, Germany, South Africa, Zambia and Zimbabwe. It also has a codeshare arrangement with Kenya Airways (KQ). The airline's fleet includes Airbus A319-100, Airbus A330-200 and Embraer ERJ 135 planes with one-cabin (Economy Class) and two-cabin Prestige, or Business, Class and Economy Class) configurations.
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