Air New Zealand
Headquarters: 185 Fanshawe Street, Auckland Central, Auckland New Zealand 01010
Overview
4.014,189 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
Legroom
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About Air New Zealand
Airline Alliance
Star AllianceHeadquarters: 185 Fanshawe Street, Auckland Central, Auckland New Zealand 01010
Airline Summary
As the national airline of New Zealand, Air New Zealand operates non-stop services to more than 20 domestic destinations as well as to international ports in Australia, the Pacific Islands, Asia, North America, South America and the United Kingdom. As a member of the Star Alliance network, Air New Zealand is able to provide access to almost any destination in the world.
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14189Reviews
1931Photos
100Tips
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Popular mentions
Christchurch - Nelson
Domestic
As with nearly every flight that comes in or goes out of Nelson it was delayed. Going from Nelson to Christchurch DELAYED. Christchurch to Nelson DELAYED. Nobody knows why as nobody ever explains. It is bad service, inconvenient to customers and is becoming the normal.
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Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Perth - Auckland
Trans-Tasman
Nice staff and good service. I will fly again any where and any time nice seats meals and great lighting best check in process
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Singapore - Auckland
International
Been using their service for some time. Consistently bad service for around 10 years. They need some training and should ask customers to fill the survey at end of the trip.
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Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Palmerston North - Auckland
Domestic
What a disgraceful company 😡. Cancelled my Husband and children flight.With no reason to why, wouldn't put them on the next flight. So now have missed the flights home to London.So we now have to find the money for £££.
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Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Christchurch - Manchester
International
I recently treated myself to a business class return flight to the UK with Air NZ, fortunately three legs of the travel was with Singapore Air (which was amazing) unfortunately the last leg of my travel was Singapore to Auckland on Air NZ. Singapore hostesses were so polite and…
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
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great inflight entertainment and helpful tripadvisor app
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