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Air New Zealand

Headquarters: 185 Fanshawe Street, Auckland Central, Auckland New Zealand 01010
Overview
4.014,189 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and beverage
About Air New Zealand

Airline Alliance

Star Alliance
Headquarters: 185 Fanshawe Street, Auckland Central, Auckland New Zealand 01010

Airline Summary

As the national airline of New Zealand, Air New Zealand operates non-stop services to more than 20 domestic destinations as well as to international ports in Australia, the Pacific Islands, Asia, North America, South America and the United Kingdom. As a member of the Star Alliance network, Air New Zealand is able to provide access to almost any destination in the world.
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14189Reviews
1931Photos
100Tips
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Popular mentions
Marlon wrote a review Sep 2024
Surfers Paradise, Australia106 contributions
Auckland - Brisbane
Trans-Tasman
Don't waste your money on AirNZ business class. It's literally the worst design possible. Zero privacy and awkward layout. IFE screen is off to the side, and when you pull out out, it blocks the tray table. No amenity kit offered, no toiletries in the lavatory, and the food…
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Date of travel: September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Freedom10284776928 wrote a review Sep 2024
1 contribution
Hong Kong - Auckland
International
My booked flight NZ80 to Auckland due to technical problem without parts was delayed 2 days from 24th to 26thSept. But worse comes futhur ,they delayed again from 26th to 27th due to pilot sickness. Who knows what will go wrong again after!!! NO switched flight has ever been…
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Date of travel: September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Wander16833205061 wrote a review Sep 2024
1 contribution
Houston - Christchurch
International
I'm really disappointed with AirNZ. My brand new travel Stroller bag was broken after they forgot to put a fragile sticker on it. It cost $150 and they said they could give me half the money and they get to keep the broken bag incase I repair the bag( which it can't be as it's…
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Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Phil-MOB wrote a review Sep 2024
Christchurch, New Zealand1 contribution
Auckland - Vancouver
International
Business class on air NZ is not worth it at all, there is no privacy what so ever, the seats are too narrow, everyone around you can see everything that you do, everything that you watch on the screen, you have to wait for a stewardess to make your bed up when you are ready for…
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Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lynne wrote a review Sep 2024
23 contributions
Auckland - Singapore
International
Booked Sky Couch, definitely not worth purchase if you want two adults to share. Such a hastle setting up, I’d opt for the cheaper option for extra leg room. Flight to Singapore was a disappointment as they ran out of lunch options, snacks and even beer. The staff seemed to…
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Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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great inflight entertainment and helpful tripadvisor app
3 Helpful votes
2 Helpful votes
2 Helpful votes
Flughafen Los Angeles, Warten auf das Bording
2 Helpful votes
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Elizabeth J wrote a tip Oct 3
"Go premium economy. Economy is a joke"
hermanus1 wrote a tip Oct 1
"Gluten free flyers should take there own food!"
Marlon wrote a tip Sep 2024
"Avoid business class."
harvey b wrote a tip Sep 2024
"Sky couch is only good for one adult"
Rosita F wrote a tip Aug 2024
"Pay extra for the Skycouch, the best ever in comfort "
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