We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Air Niugini


145 reviews
Headquarters: PO Box 7186, Port Moresby Papua New Guinea 011 675 327 3396 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

145 Reviews from our TripAdvisor Community

Write a Review

145 reviews from our community

Filter reviews by popular destinations:
All reviews Port Moresby Brisbane Cairns Sydney Singapore Manila Nadi Alotau Honiara Chuuk Tokyo Lae Denpasar Port Vila Mount Hagen
Traveller rating
Cabin
  • (116)
  • (0)
  • (15)
  • (0)
Route
  • (82)
  • (32)
  • (17)
  • (0)
  • (0)
  • More
Language
  • More
Showing 131: English reviews
Suva
Level 5 Contributor
29 reviews
7 helpful votes
Reviewed yesterday
NEW

Nice flight on an Air Niugini B767-300 from POM to BNE. A full flight as many travellers returning from the APEC Summit in Papua New Guinea. Food was great and flight attendants were very friendly and let you be. Aircraft was great and a smooth flight.

Date of travel: November 2018
South Pacific Economy Port Moresby - Brisbane
Helpful?
Thank Josua M
Belmar, New Jersey
Level 5 Contributor
68 reviews
166 helpful votes
Reviewed 2 days ago
NEW

The lounge was very well staffed and everything you would expect from a Business Lounge was there. Was very impressed with the Lounge and then the flight was another great experience with great staff.

Date of travel: December 2018
South Pacific Business Class Port Moresby - Brisbane
Helpful?
Thank Spinnersmith
Level 2 Contributor
4 reviews
Reviewed 2 days ago
NEW

Good service, comfortable flight. Landed in an incoming storm and didn't notice. It was great. Didn't realise they have one of the best safety ratings.

Date of travel: October 2018
Domestic Economy Port Moresby - Rabaul
Helpful?
Thank AGB157
Prairieville, Louisiana
Level 3 Contributor
12 reviews
7 helpful votes
Reviewed 1 week ago

Enjoyed a nice flight this afternoon, after two weeks away from home it was nice to have a spacious seat and great service on the 3 1/2 hour flight. The food served was hot and tasted great. The service was above and beyond.

Date of travel: December 2018
South Pacific Economy Port Moresby - Sydney
Helpful?
Thank Charles S
Level 3 Contributor
21 reviews
3 helpful votes
Reviewed 1 week ago

Excellent flight - full flight but the seat configuration allowed me to sit comfortably without being cramped. Staff were excellent and went out of their way to help. Compared to other airlines the food served was fresh and tasty. All in all it was one of the best flights I have had out of about 30 flights over the past...

Date of travel: December 2018
More 
South Pacific Economy Brisbane - Port Moresby

Helpful?
Thank Rosemary F
Prairieville, Louisiana
Level 3 Contributor
12 reviews
7 helpful votes
Reviewed 1 week ago

I had the oppurtunity to fly on Air Niugini for Business last month. The flight was very crowded, the service was top notch as the flight attendants were on top of things and didnt hesitate to help out. I will fly Air Niugini again

Date of travel: November 2018
South Pacific Economy Sydney - Port Moresby
Helpful?
Thank Charles S
Brisbane, Australia
Level 5 Contributor
39 reviews
110 helpful votes
Reviewed 3 weeks ago

I have flown 2 times with Air Niugini, both times in Economy Class because the difference in price is more than double. My seat was adequate, but to get more legroom (I am 183 CM or 6'2" tall) I had to pay an additional $20 each flight to get the Bulkhead seating (row 7 on most aircraft). Their flights between...

Date of travel: November 2018
More 
South Pacific Economy Port Moresby - Brisbane

Helpful?
Thank True H
Level 2 Contributor
7 reviews
3 helpful votes
Reviewed 3 weeks ago via mobile

Left Cairns on Saturday with my scuba club destined for Kavieng. Out of 15 people only 9 made the Air Niugini connection flight to Kavieng. We were booked into the same flight at the same time the following day so after hours of unorganised chaos, were shuttled off to a hotel organised by Air Niugini. The following day we were...

Date of travel: November 2018
More 
South Pacific Economy Cairns - Kavieng

Helpful?
Thank David H
Wollongong, Australia
Level 6 Contributor
81 reviews
32 helpful votes
Reviewed 4 weeks ago

What was to be the diving trip of a lifetime for our group, was thrown into chaos when kits of our groups equipment,was seen on the luggage tray, from the tarmac at Port Moresby,bound for Truk,but not loaded.One of our group had invested thousands of dollars on equipment for the technical diving adventure. Fortunately,we are able to get them in...

Date of travel: November 2018
More 
South Pacific Economy Sydney - Chuuk

Helpful?
Thank Craig T
Port Moresby, Papua New Guinea
Level 6 Contributor
114 reviews
22 helpful votes
Reviewed 5 weeks ago via mobile

Much better customer service this time because I have to check online. The travel logistics was smooth The flight left on time plus the service was just ok. Think the airline can do better by serving good food onboard. The flight via rabaul, again flight took off on time from rabaul. 10 marks to the airline, thumbs up

Date of travel: November 2018
International Economy Port Moresby - Bintulu
Helpful?
Thank wencyn2017
See travel tips for airlines
“Get to check in early. Gate staff can really take their time...”
AGB157, 17 Dec 2018 | Read review
“seat 7 is a great seat for economy, it is in small area with curtains front and to the side.”
charlessJ7334PB, 6 Dec 2018 | Read review
“be sure to ask if there is space issue near the doors or exit rows. my seat was next to the main door and it stuck out more than i expected”
charlessJ7334PB, 6 Dec 2018 | Read review
“Ask me for tips.”
TrueHighlander1960, 25 Nov 2018 | Read review
“Ask them if they can guarantee your luggage getting through, if no, take the long way, your diving gear will get there with you.”
CraigT293, 18 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About Air Niugini
Air Niugini (PX) is the national airline of Papua New Guinea, with its headquarters and hub at Jacksons International Airport (POM) near Port Moresby. The airline flies to about 25 domestic destinations as well as 10 international destinations in Australia, Indonesia, Fiji, the Solomon Islands, Singapore, Japan, the Philippines and Hong Kong. Air Niugini's fleet consists of about 25 planes. Most domestic routes offer just Economy Class service, while international routes feature both Business Class and Economy Class. The airline's Executive Club members have access to the airline's lounges at Port Moresby, Lae, Madang, Mt Hagen, Goroka, Tokua and Wewak airports.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

52 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (52)
Viewed
Our fleet (2)
Viewed
Onboard Feature (1)
Viewed
Food and Drink (7)
Viewed
Airport (18)
Viewed
View from Window (4)
Viewed
Cabin (4)
Viewed
Airline Lounge (1)
Viewed
Other (15)