We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.


3.5 of 5 bubbles
1,818 Reviews
Headquarters: Saatwinkler Damm 42-43, 13627 Berlin Germany +49-030-3434-3434 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 339
  • 557
    Very good
  • 456
  • 222
  • 244
Value for money

Front row seat with sufficient legroom. Friendly and efficient service. Ordered a very tasty... read more

3 of 5 bubblesReviewed yesterday
Athens, Greece
Rating summary
  • 3 of 5 bubbles
    3 of 5 bubbles
    Seat Comfort
  • 3.5 of 5 bubbles
    Customer Service
    3.5 of 5 bubbles
    Value for Money
  • 4 of 5 bubbles
    3.5 of 5 bubbles
    Check-in and Boarding
  • 3 of 5 bubbles
    Food and Beverage
    2.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
Add Photo Write a Review

1,818 Reviews from our TripAdvisor Community

Write a Review

1,818 reviews from our community

Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
Chicago, Illinois
Level Contributor
11 reviews
3 helpful votes
5 of 5 bubbles Reviewed today NEW

We flew this year sealer times with different airlines but the staff of Airberlin deserves a 5 star rating. This was the most relaxing trip so far. Not over the top clean and they made sure everyone had their connecting flight gate number before we left the aircraft. Drinks and food been also great. Defiantly will fly again with Airberlin.

International Business Class Chicago - Munich
Thank bpiperas
Athens, Greece
Level Contributor
61 reviews
6 helpful votes
3 of 5 bubbles Reviewed yesterday NEW

Front row seat with sufficient legroom. Friendly and efficient service. Ordered a very tasty "Curry-wurst" (German sausage), an excellent variety of smoothies. Unfortunately Tegel Airport has many inefficiencies and can be overcrowded.

Europe Business Class Stockholm County - Berlin
Thank ILoveFood61
1 review
1 of 5 bubbles Reviewed yesterday NEW via mobile

Airberlin is terrible. This time they lost my CARRYON! The flight attendants took my carryon without permission or explaining anything. After the flight they told me it was put in with the checked luggage and that I can find it at the luggage belt at the airport of my connecting flight. It was not there. I almost missed my connecting...

International Economy Munich - Boston

Thank sb121991
Haifa, Israel
Level Contributor
66 reviews
15 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW

I was very concerned and hesitant when booking our flight to Iceland with this airline because of the bad reviews I have read. We booked a flight with a long connection in Berlin (mainly due to the low price). The airplane was clean, flight was smooth, beverages and food for purchase only (we didn't mind because it was short fights),...

International Economy Tel Aviv - Berlin

Thank snorka2
Barnesville, Ohio
Level Contributor
16 reviews
4 of 5 bubbles Reviewed 4 days ago NEW

Excellent service in business class. We left on time, the food was plenty and I was able to stretch out on the seat with no problem. Great options of movies.

International Business Class Fort Myers - Nuremberg
Thank christad453
Level Contributor
105 reviews
47 helpful votes
3 of 5 bubbles Reviewed 4 days ago NEW

decent low cost , not much to expect inside...airplane age is ok , cabine inside is good.....flight was un-eventful......simple decent way to reach from point A to point B at a reasonable price

Europe Economy Rome - Dusseldorf
Thank Beirut73
Darmstadt, Germany
Level Contributor
414 reviews
168 helpful votes
3 of 5 bubbles Reviewed 5 days ago NEW

I was expecting the worst. But, despite being what you call a "cheap" airline, the service on board was ok and friendly and the seats not as uncomfortable as I expected. Sure, I booked the exit row seats for a little more comfort (avoid the regular seats, they are really super tight), but it was ok. A pity the internet...

International Economy Dusseldorf - Los Angeles

Thank Silvia E
Shanghai, China
Level Contributor
62 reviews
34 helpful votes
1 of 5 bubbles Reviewed 6 days ago NEW

We bought Etihad tickets from Shanghai to Berlin. But from Abu Dhabi to Berlin and Berlin to Abu Dhabi both flights were Air Berlin codeshare. 05 July 2016 1 - Flight: EY1753 Codeshare Airline: AIR BERLIN DEPT: AUH 9:10AM - ARRV. BERLIN 1:40 PM - Me and my husband were standing near the kitchen area having a conversation, cabin crew...

International Economy Abu Dhabi - Berlin

1 Thank TBBGermany
Level Contributor
59 reviews
4 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW

Absolutely decent service, just the regular German quality. The entertainment System should have a little bit wider selection, but it is all fine. Give them a try, they offer an enjoyable flight.

International Economy Abu Dhabi - Berlin
1 Thank Gergely L
San Francisco, California
Level Contributor
11 reviews
8 helpful votes
1 of 5 bubbles Reviewed 6 days ago NEW

Their Niki flight was late from Dubrovnik to Berlin. Not due to weather. As a Plus-calm efficient agent tried to get us to our connecting flight which had already left long before. As first minus-over 200 people in line at their desk to rebook other of their messed up flights. They had already cancelled their last flight that night to...

Europe Economy Dubrovnik - Berlin

1 Thank Travel-Guy-415
See travel tips for airlines
“Don't be afraid with short layovers, as long you fly Airberlin in all flights it takes minutes only to switch planes.”
 of 5 bubbles bpiperas, 26 Oct 2016 | Read review
“Check in at home is a must”
 of 5 bubbles snorka2, 22 Oct 2016 | Read review
“Will only recommend business class. Economic class, forget it.”
 of 5 bubbles christad453, 22 Oct 2016 | Read review
“book seats with extra leg room”
 of 5 bubbles SilvitaCE, 21 Oct 2016 | Read review
“Sit beside a window like I did on the way to Abu Dhabi. More than enough”
 of 5 bubbles , 20 Oct 2016 | Read review
Show next 5 travel tips 5 of 10
About airberlin
Germany's second-largest airline, airberlin (AB) flies non-stop to more than 170 destinations, including 17 domestic destinations. Its international destinations include more than 40 countries in Europe, Africa, Asia and North America. The airline, which is part of the oneworld alliance, has hubs at Berlin Tegel Airport (TXL) and Düsseldorf Airport (DUS). Focus cities include Hamburg Airport (HAM), Munich Airport (MUC), Palma de Mallorca Airport (PMI) and Stuttgart Airport (STR). Most of its aircraft only have Economy Class seating, though some aircraft used for long-haul flights feature both Business Class and Economy Class cabins.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.

191 photos of this airline

Traveller photos: See what travellers like you saw

All Traveller Photos (191)
View from Window (28)
Seat (18)
Airport (38)
Food and Drink (28)
Onboard Feature (6)
Cabin (14)
Other (59)