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Alaska Airlines


4.5 of 5 stars
45 Reviews
Headquarters: PO Box 68900, 98168 +1-800-252-7522 Website

TripAdvisor Reviewer Highlights

Read all 45 reviews
Visitor rating
  • 28
    Excellent
  • 11
    Very good
  • 4
    Average
  • 1
    Poor
  • 1
    Terrible
Really nice

I had exceptional legroom so I didn't have to pay for it, so it was a win win for me. The crew was... read more

5 of 5 starsReviewed 3 days ago
Kyle T
,
Sherwood Park, Canada
Rating summary
  • 3.5 of 5 stars
    Legroom
    4 of 5 stars
    Seat Comfort
  • 3.5 of 5 stars
    Inflight Entertainment
    4 of 5 stars
    Onboard Experience
  • 4.5 of 5 stars
    Customer Service
    4.5 of 5 stars
    Value for Money
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45 Reviews from our TripAdvisor Community

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45 reviews from our community

Date | Rating
  • English first
  • Any
English first
Sherwood Park, Canada
Level Contributor
6 reviews
1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I had exceptional legroom so I didn't have to pay for it, so it was a win win for me. The crew was so nice and so were the people when we were checking in. Our bags are always the first ones. They never lose bags so! Enjoy your trip!

Domestic Economy
Helpful?
Thank Kyle T
Federal Heights, Colorado
Level Contributor
79 reviews
18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This flight was nice and fast to get to Alaska for a wedding. The only thing I didn't care for was on the return, it was so late in the evening but I guess that is went they fly out of Alaska. The service was nice and friendly and they were on time. I would fly again with Alaska Airlines.

Domestic Economy
Helpful?
1 Thank Termite42
Merced, California
Level Contributor
14 reviews
1 of 5 stars Reviewed 4 days ago NEW

I hated this airline. The seats were so worn out (it was like sitting on a rock, because there was absolutely no cushion on the seats) and the leg room was practically nonexistent.

Mexico Economy
Helpful?
Thank DaminiH
Longview, WA
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

I always go with this airline, as it has the highest rating for being on time. I like my air miles. Friendly & helpful crew members. Lots of leg room. Also I can check in online & pick up my luggage within 20 minutes after landing.

Domestic Economy
Helpful?
Thank maolsen1941
Tigard, Oregon
Level Contributor
32 reviews
1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Everything about flying is so easy these days due to "e TICKETS" that the rating on the Airlines comes down to flight delays and the SERVICE once on board. I usually fly Hawaiian but the cost and the fact that they fly directly to Maui, influenced my purchase. The flight staff was VERY pleasant, friendly and proficient. The in flight...

More  Domestic Economy

Helpful?
Thank Uncleherb
Anchorage, Alaska
Level Contributor
154 reviews
53 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a wonderful flight from Anchorage to Los Angeles. Because it was what we call a red eye flight, but non stop we left during the night and arrived very early the next morning. The flight crew was great as well as the new airplane we flew in. More leg room and much more comfortable.

Domestic Economy
Helpful?
Thank SN B
Level Contributor
15 reviews
2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is my 2nd review of this airline. They did such a fantastic job until I immediately wrote a letter to the powers that be at the airlines. Wherever they are flying, if you are going there, THIS IS THE AIRLINE TO TAKE. The flight attendants were amazing. This was the best flight experience I have ever had.

Domestic Economy
Helpful?
Thank Lanettte M
Santa Barbara, California
Level Contributor
5 reviews
3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have flown Alaska several times, and have always been pleased with the staff and crew, this trip I complimented the pilot on landing, very gentle, The staff and crew seem to want to please customers, and it makes it a delight to fly with them. Their friendliness and willingness to interact improves the experience greatly. I like this airline....

More  Mexico First Class

Helpful?
Thank Baron B
Detroit, Michigan
Level Contributor
52 reviews
9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I flew from Portland, OR to Detroit, MI, (via Seattle, WA) on Alaska Airlines. The service in both airports and on both flights was excellent. I felt like I was being treated as a guest and the employees were there to make sure I was comfortable. Although this was my first time flying on Alaska Airlines, I am sure it...

More  Domestic Economy

Helpful?
Thank Madeline0403
Heredia, Costa Rica
Level Contributor
6 reviews
5 of 5 stars Reviewed 5 days ago NEW

For a very good price I got a non-stop with very good service and a plane in very good shape. They dont have individual screens on the seats but you can rent an iPad full of movies for $10. I even got a problem with my baggage and the girl in the counter offer me to help me after hours....

More  International Economy

Helpful?
Thank Pedro R
Alaska Airlines Baggage Fees
  • United States to Canada
    • 1st Bag: US$25
    • 2nd Bag: US$25
    • 3rd Bag: US$75
    • Each bag maximum 50 lb/23 kg
  • United States to Mexico
    • 1st Bag: US$25
    • 2nd Bag: US$25
    • 3rd Bag: US$75
    • Each bag maximum 50 lb/23 kg
  • Domestic United States
    • 1st Bag: US$25
    • 2nd Bag: US$25
    • 3rd Bag: US$75
    • Each bag maximum 50 lb/23 kg
More ▾
About Alaska Airlines
The seventh-largest airline in the United States, Seattle-based Alaska Airlines (AS) flies to about 100 destinations in the United States, Mexico and Canada. As the name implies, it's a major carrier in the state of Alaska, flying to about 20 large and small destinations throughout the state. The airline has four hubs: Los Angeles International Airport (LAX), Portland International Airport (PDX), Seattle–Tacoma International Airport (SEA) and Ted Stevens Anchorage International Airport (ANC). Most of its aircraft operate with two classes of service: First Class and Economy Class. Passengers flying in First Class have access to the airline's lounge, known as the Board Room, which has locations at about 20 airports.
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