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Alaska Airlines
Headquarters: PO Box 68900, Seattle, WA 98168
Overview
4.017,411 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
Legroom
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In-flight entertainment (WiFi, TV, films)
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About Alaska Airlines
Headquarters: PO Box 68900, Seattle, WA 98168

Airline Summary

The fifth-largest airline in the United States, Seattle-based Alaska Airlines (IATA: AS; ICAO: ASA) flies to more than 100 destinations in the United States, Mexico, Costa Rica, and Canada. As the name implies, it's a major carrier in the state of Alaska, flying to about 20 large and small destinations throughout the state. However, the airline has a major presence serving destination on the West Coast of the United States of America. The airline has five hubs: Los Angeles International Airport (LAX), Portland International Airport (PDX), San Francisco International Airport (SFO), Seattle–Tacoma International Airport (SEA), and Ted Stevens Anchorage International Airport (ANC). Aircraft operate with two classes of service: First Class and Main Cabin (Economy Class). Premium Class in the Main Cabin, offering additional legroom and priority boarding, is being added to aircraft. Passengers flying in First Class have access to the airline's Alaska Lounge with locations 7 airports. On 25 April 2018, Alaska Airlines and Virgin America merged. The combined airline is known as Alaska Airlines. The combined fleet consists of Airbus, Boeing, Bombardier, and Embraer aircraft.
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17411Reviews
1770Photos
100Tips
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joanne y wrote a review Jun 13
1 contribution1 helpful vote
Seattle - Honolulu
Domestic
1st class -rotten food no TVscreen/entertainment or headphones-7 hour rubbish flight -no priority bags -worst airline ever
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Jason M wrote a review Jun 13
1 contribution1 helpful vote
Kailua-Kona - Seattle
Domestic
Avoid taking red eyes with this airline. The flight attendants were loud and cackling in the back the entire flight. It was rude and unprofessional. Most people intend to sleep in late flights. Impossible with that going on.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Allison B wrote a review Jun 12
2 contributions
Seattle - Salt Lake City
Domestic
Horrible. They booked connections that they must have known that no one would make. Added an extra 4 hour wait onto our very long journey. The emotional strain was very taxing. The worst part however, was that we made it with a minute to spare to our gate, but they had already
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Filip M wrote a review Jun 11
1 contribution1 helpful vote
Washington DC - San Diego
Domestic
Made me check in my carry on because it was expanded, no other airline ever made me do that. Never flying with them again!!!
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Ronald M wrote a review Jun 10
El Cajon, California70 contributions58 helpful votes
San Diego - Lihue
Domestic
Alaska Airlines first class is in price only. There should be a minimum criteria to meet first class standards. Yes, there were only two seats in each row. That was it for comfort. We did have a meal and it was fine. There was a red wine blind that needed a better blinder.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Replacement!
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A personal welcome aboard note
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Sierra wrote a tip Yesterday
"Never try and use the milage program for anything other than domestic and don't rely on customer service. They "can't do anything" to help. "
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Wedina Y wrote a tip Jun 19
"Do not recommend it at all!!"
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Deek_in_AZ wrote a tip Jun 18
"Don't bother they shuffled us around so much we are 6 will be 10 hours late,I I paid extra. The soon for got about my money row 31. Pissed"
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CFritzWashington wrote a tip Jun 14
"Take a different airline "
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Linda Z wrote a tip Jun 10
"Avoid this airline "
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Baggage fees
Domestic United States
Carry-on bag: Included
1st checked bag: C$41
2th checked bag: C$55
3th checked bag: C$138
4th checked bag: C$138
Each checked bag maximum 50lb/22kg
United States to Canada
Carry-on bag: Included
1st checked bag: C$41
2th checked bag: C$55
3th checked bag: C$138
4th checked bag: C$138
Each checked bag maximum 50lb/22kg
United States to Mexico
Carry-on bag: Included
1st checked bag: C$41
2th checked bag: C$55
3th checked bag: C$138
4th checked bag: C$138
Each checked bag maximum 50lb/22kg
*Please confirm baggage fees on airline website.
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