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Alaska Airlines

Headquarters: PO Box 68900, Seattle, WA 98168
Overview
4.017,433 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
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About Alaska Airlines
Headquarters: PO Box 68900, Seattle, WA 98168

Airline Summary

The fifth-largest airline in the United States, Seattle-based Alaska Airlines (IATA: AS; ICAO: ASA) flies to more than 100 destinations in the United States, Mexico, Costa Rica, and Canada. As the name implies, it's a major carrier in the state of Alaska, flying to about 20 large and small destinations throughout the state. However, the airline has a major presence serving destination on the West Coast of the United States of America. The airline has five hubs: Los Angeles International Airport (LAX), Portland International Airport (PDX), San Francisco International Airport (SFO), Seattle–Tacoma International Airport (SEA), and Ted Stevens Anchorage International Airport (ANC). Aircraft operate with two classes of service: First Class and Main Cabin (Economy Class). Premium Class in the Main Cabin, offering additional legroom and priority boarding, is being added to aircraft. Passengers flying in First Class have access to the airline's Alaska Lounge with locations 7 airports. On 25 April 2018, Alaska Airlines and Virgin America merged. The combined airline is known as Alaska Airlines. The combined fleet consists of Airbus, Boeing, Bombardier, and Embraer aircraft.
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17433Reviews
1770Photos
100Tips
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Sierra wrote a review Jun 2024
Washington1 contribution
Seattle - Reykjavik
International
I've been flying with Alaska almost exclusively for 10 years. I was a loyalist, would pay extra just to fly Alaska, paid for the lounge membership, have multiple top tier Alaska credit cards, used the Alaska Business card, the whole thing. And we are finally leaving Alaska for
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Date of travel: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jamie M wrote a review Jun 2024
1 contribution
Philadelphia - Fairbanks
Domestic
Alaska Air stranded my child alone in Seattle overnight. She had a layover in Seattle and they sat outside the gate for forty minutes. She alerted the flight attendants and they flat out refused to alert her connecting flight. She had five minutes to get to the opposite side of
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lesley N wrote a review Jun 2024
3 contributions
Portland - Monterey
Domestic
Alaska is just a crooked airline. Their certificates a joke. When they screw you, and they will, be sure to hold them to transportation law for compensation.
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Date of travel: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Meander12165545779 wrote a review Jun 2024
1 contribution
Tampa - Seattle
Domestic
DO NOT VOLUNTEER TO GIVE UP YOUR SEAT. They lied to my face. I agreed to be bumped in exchange for a better seat, and I ended up with a worse seat than the seat I originally paid for. I would not have volunteered knowing that my seat would be worse. Because I volunteered they
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Wedina Y wrote a review Jun 2024
San Diego, California2 contributions
Honolulu - San Diego
Domestic
Cancelled flight. My girls ended sleeping in the dirty floor of HNL airport to wait for the morning flight. Our first time taking Alaska Airlines and it would be our last! Super unreliable and took forever to reach their customer service.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Replacement!
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Damage
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Economic class they gave me after overbook flight
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"Better than ever" ... that's the advertisement at least
9 Helpful votes
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123456
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bryan p wrote a tip Jul 9
"Prepare to be delayed."
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jim wrote a tip Jul 4
"Don’t use this airline. "
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Gurpal S wrote a tip Jun 2024
"I would not recommend to travel in Alaska airline if other options are available."
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Knut J wrote a tip Jun 2024
"Try another one"
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Cassie H wrote a tip Jun 2024
"Avoid this airline at all costs."
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123456
Baggage fees
Domestic United States
Carry-on bag: Included
1st checked bag: C$41
2th checked bag: C$55
3th checked bag: C$136
4th checked bag: C$136
Each checked bag maximum 50lb/22kg
United States to Canada
Carry-on bag: Included
1st checked bag: C$41
2th checked bag: C$55
3th checked bag: C$136
4th checked bag: C$136
Each checked bag maximum 50lb/22kg
United States to Mexico
Carry-on bag: Included
1st checked bag: C$41
2th checked bag: C$55
3th checked bag: C$136
4th checked bag: C$136
Each checked bag maximum 50lb/22kg
*Please confirm baggage fees on airline website.
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