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Alaska Airlines
Headquarters: PO Box 68900, Seattle, WA 98168
Overview
4.017,412 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
Legroom
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In-flight entertainment (WiFi, TV, films)
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About Alaska Airlines
Headquarters: PO Box 68900, Seattle, WA 98168

Airline Summary

The fifth-largest airline in the United States, Seattle-based Alaska Airlines (IATA: AS; ICAO: ASA) flies to more than 100 destinations in the United States, Mexico, Costa Rica, and Canada. As the name implies, it's a major carrier in the state of Alaska, flying to about 20 large and small destinations throughout the state. However, the airline has a major presence serving destination on the West Coast of the United States of America. The airline has five hubs: Los Angeles International Airport (LAX), Portland International Airport (PDX), San Francisco International Airport (SFO), Seattle–Tacoma International Airport (SEA), and Ted Stevens Anchorage International Airport (ANC). Aircraft operate with two classes of service: First Class and Main Cabin (Economy Class). Premium Class in the Main Cabin, offering additional legroom and priority boarding, is being added to aircraft. Passengers flying in First Class have access to the airline's Alaska Lounge with locations 7 airports. On 25 April 2018, Alaska Airlines and Virgin America merged. The combined airline is known as Alaska Airlines. The combined fleet consists of Airbus, Boeing, Bombardier, and Embraer aircraft.
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Ronald M wrote a review Jun 10
El Cajon, California70 contributions58 helpful votes
San Diego - Lihue
Domestic
Alaska Airlines first class is in price only. There should be a minimum criteria to meet first class standards. Yes, there were only two seats in each row. That was it for comfort. We did have a meal and it was fine. There was a red wine blind that needed a better blinder.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Linda Z wrote a review Jun 10
1 contribution1 helpful vote
Orlando - Seattle
Domestic
Flew from MCO to Seattle and back a week later. Both experiences were absolutely horrible. The flight attendants were rude and lazy, and both flights were late. On the flight from Seattle to MCO coming back, they also had no hot water, no coffee, no tea. If you wanted
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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DayTrip12385891081 wrote a review Jun 9
Atlanta, Georgia2 contributions1 helpful vote
Seattle - Atlanta
Domestic
The only good about the flight was that I didn't pay for them; my son bought these tickets for us. The rest was bad: - flight attendants were rude, short of being aggressive. - the seats suck: no recline, not even the usual fraction of a degree other airlines allow. - no
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Monica S wrote a review Jun 9
1 contribution1 helpful vote
Seattle - Anchorage
Domestic
They are going downhill fast. Customer service has been absolutely terrible a simple mistaken bag and this is how they deal with it.” Hi , this is Alaska Airlines baggage . I'm just calling to let you know that if the bag is not returned within the next next . 30 to 40 minutes
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Roger R wrote a review Jun 8
1 contribution
Raleigh - Fairbanks
Domestic
All of our flights were delayed as much as 2 hours. Landing in RDU felt like our eardrums were going to bust. Never will I fly with them again.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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A personal welcome aboard note
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Darien S wrote a tip Jun 21
"Don't use them. Show up 5 hours early for every flight with Alaska if there is not other airlines flying to your location."
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Sierra wrote a tip Jun 21
"Never try and use the milage program for anything other than domestic and don't rely on customer service. They "can't do anything" to help. "
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Wedina Y wrote a tip Jun 19
"Do not recommend it at all!!"
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Deek_in_AZ wrote a tip Jun 18
"Don't bother they shuffled us around so much we are 6 will be 10 hours late,I I paid extra. The soon for got about my money row 31. Pissed"
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CFritzWashington wrote a tip Jun 14
"Take a different airline "
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Baggage fees
Domestic United States
Carry-on bag: Included
1st checked bag: C$41
2th checked bag: C$55
3th checked bag: C$137
4th checked bag: C$137
Each checked bag maximum 50lb/22kg
United States to Canada
Carry-on bag: Included
1st checked bag: C$41
2th checked bag: C$55
3th checked bag: C$137
4th checked bag: C$137
Each checked bag maximum 50lb/22kg
United States to Mexico
Carry-on bag: Included
1st checked bag: C$41
2th checked bag: C$55
3th checked bag: C$137
4th checked bag: C$137
Each checked bag maximum 50lb/22kg
*Please confirm baggage fees on airline website.
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