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Alaska Airlines

Headquarters: PO Box 68900, Seattle, WA 98168
Overview
4.017,433 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
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About Alaska Airlines
Headquarters: PO Box 68900, Seattle, WA 98168

Airline Summary

The fifth-largest airline in the United States, Seattle-based Alaska Airlines (IATA: AS; ICAO: ASA) flies to more than 100 destinations in the United States, Mexico, Costa Rica, and Canada. As the name implies, it's a major carrier in the state of Alaska, flying to about 20 large and small destinations throughout the state. However, the airline has a major presence serving destination on the West Coast of the United States of America. The airline has five hubs: Los Angeles International Airport (LAX), Portland International Airport (PDX), San Francisco International Airport (SFO), Seattle–Tacoma International Airport (SEA), and Ted Stevens Anchorage International Airport (ANC). Aircraft operate with two classes of service: First Class and Main Cabin (Economy Class). Premium Class in the Main Cabin, offering additional legroom and priority boarding, is being added to aircraft. Passengers flying in First Class have access to the airline's Alaska Lounge with locations 7 airports. On 25 April 2018, Alaska Airlines and Virgin America merged. The combined airline is known as Alaska Airlines. The combined fleet consists of Airbus, Boeing, Bombardier, and Embraer aircraft.
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17433Reviews
1770Photos
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Carolyn P wrote a review Jun 2024
1 contribution
Seattle - Raleigh
Domestic
Flights for our trip both ways were fantastic but on the way home they asked for volunteers to check their carry ons. One of our carry ons was damaged. We were helped in a very reasonable amount of time and given a choice to file a claim or receive a piece of replacement
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Matthew K wrote a review Jun 2024
1 contribution
San Diego - Seattle
Domestic
Flight delayed almost 2 hours so they could fix a phone charging station in first class. Landed in Seattle and had us bus to terminal which took 50 minutes. Attendants were stern and rude to some passengers. This is the 5th flight in row I’ve had a disappointing experience with
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Ciyuan L wrote a review Jun 2024
1 contribution
Portland - Washington DC
Domestic
They threw my baggages, twice, right in front of me. They threw my baggages, twice. Right in front of me. They threw my baggages, twice. Right in front of me. They threw my baggages, twice. Right in front of me. They threw my baggages, twice. Right in front of me. They threw my
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Kashif A wrote a review Jun 2024
2 contributions
Los Angeles - Liberia
International
Made us check in our luggage even though there was plenty of room on the above head storage bins. Not cool. Now we have to wait for luggage carousel and waste time. I asked for a discount and they said no. Not happy
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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CFritzWashington wrote a review Jun 2024
3 contributions
Seattle - Spokane
Domestic
Every plane has mechanical issues. Take a different airline. Crappy service and maintenance on their equipment. Why are they letting their planes get in this bad of shape.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Replacement!
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Damage
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Economic class they gave me after overbook flight
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"Better than ever" ... that's the advertisement at least
9 Helpful votes
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123456
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bryan p wrote a tip Jul 9
"Prepare to be delayed."
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jim wrote a tip Jul 4
"Don’t use this airline. "
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Gurpal S wrote a tip Jun 2024
"I would not recommend to travel in Alaska airline if other options are available."
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Knut J wrote a tip Jun 2024
"Try another one"
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Cassie H wrote a tip Jun 2024
"Avoid this airline at all costs."
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123456
Baggage fees
Domestic United States
Carry-on bag: Included
1st checked bag: C$41
2th checked bag: C$55
3th checked bag: C$136
4th checked bag: C$136
Each checked bag maximum 50lb/22kg
United States to Canada
Carry-on bag: Included
1st checked bag: C$41
2th checked bag: C$55
3th checked bag: C$136
4th checked bag: C$136
Each checked bag maximum 50lb/22kg
United States to Mexico
Carry-on bag: Included
1st checked bag: C$41
2th checked bag: C$55
3th checked bag: C$136
4th checked bag: C$136
Each checked bag maximum 50lb/22kg
*Please confirm baggage fees on airline website.
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