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ANA (All Nippon Airways)


6,435 reviews
Headquarters: Shiodome-City Center Higashi-Shimbashi Minato-ku, 105-7140 Tokyo Prefecture 011 81 570-029-709 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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6,435 Reviews from our TripAdvisor Community

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6,435 reviews from our community

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Showing 1,826: English reviews
Asia
Level 3 Contributor
14 reviews
Reviewed yesterday
NEW

I took ANA to Japan every time since 2012, and it is always very nice experience. Besides service, food is always an excitement, even in economy class

North Asia Economy Hong Kong - Tokyo
Helpful?
Thank jeromyu
Perth, Australia
Level 5 Contributor
97 reviews
35 helpful votes
Reviewed yesterday
NEW

We had four domestic flights during the four weeks we were in Japan and once agin could not fault the airline.

Domestic Economy Nagasaki - Tokyo
Helpful?
Thank stella w
Washington DC, District of Columbia
2 reviews
Reviewed yesterday
NEW

This was by first time flying ANA and it was lovely. The flight attendants were, well, attentive, coming around regularly with drinks and food and making sure you were comfortable. The entertainment system was nice - a wide variety of content to help the time pass. Decent legroom as well.

International Economy Chicago - Tokyo
Helpful?
Thank jkks2015
Tokyo, Japan
Level 3 Contributor
12 reviews
5 helpful votes
Reviewed yesterday
NEW
via mobile

"ANA is the leading airlines in Japan": Unfortunately this applied not for the flight between Frankfurt and Tokyo Haneda. For a change I chose ANA because they have direct flight to Haneda (easier access to Kanagawa and Tokyo) and it was a flight a day before new year's eve. - The aircraft was old and some parts are not attached...

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International Economy Frankfurt - Tokyo

Helpful?
1 Thank nikon_d_3200
Tokyo, Japan
Level 3 Contributor
11 reviews
Reviewed 2 days ago
NEW
via mobile

Keeping things simple Overnight flight After welcome drinks finish, passengers all get a set of bottle of water and two snacks in a clear plastic bag. Doubles up as rubbish bag. Easy to put away and use as needed. No fuss, no mess.

Southeast Asia Economy Tokyo - Singapore
Helpful?
Thank Amane K
Sydney, Australia
Level 2 Contributor
8 reviews
2 helpful votes
Reviewed 2 days ago
NEW

Even though it was economy class.It is a five star airline. We were very comfy throughout the flight. Food was a world class and enough. I travel in JAL at one time it was good but ANA is better.

International Economy New York City - Tokyo
Helpful?
Thank danielmyrnamall
Level 4 Contributor
13 reviews
3 helpful votes
Reviewed 3 days ago
NEW
via mobile

In my opinion ANA is the best airline, because the price of the tickets are not so expensive if you compare with another airlines. An that litle difrence in the price make a big diference in the service and the attention of the cabin crew. The meals they serve in the international flights are better than many airlines.

International Economy Houston - Tokyo
Helpful?
Thank masaki k
Bacolod, Philippines
Level 5 Contributor
54 reviews
10 helpful votes
Reviewed 3 days ago
NEW

Pleasant and attentive crews. Never fail to ask you if you need a refill of your drinks. (which this served during flight). This is my third domestic flight via this airline. Of all my flights, crews were so friendly, always wear a friendly smile even on the already on the ground waiting for our baggage.

Domestic Economy Chitose - Osaka
Helpful?
Thank Gladys T
New York City, New York
Level 4 Contributor
28 reviews
9 helpful votes
Reviewed 5 days ago
NEW

I took ANA flight from Okayama to Haneda. Due to unprecedented storm, rain and low visibility which recked havoc across wide areas in Western Japan, the flight schedule was messed up on that day. ANA was very considerate. When it got delayed for 70 minutes initially due to bad weather and delayed aircraft arrival, it gave out 10 USD (approximate)...

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Domestic Economy Okayama - Tokyo

Helpful?
1 Thank eagle32016
Level 4 Contributor
32 reviews
29 helpful votes
Reviewed 6 days ago
NEW

We flew 4 segments on ANA business class JFK-HND HND-KUL KUL-NRT NRT-JFK The first segment, 13 hours was great: excellent food, outstanding service, business class half full. Hard product: a bit dated, but comfortable sleep, great screen but awful selection of movies On the second segment, an overnight medium haul (7 hours) to KL on a 787. Everything was lacking:...

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International Business Class New York City - Tokyo

Helpful?
3 Thank Nico G
See travel tips for airlines
“Check ANA Experience Japan fare for special offers”
908stellaw, 19 Jul 2018 | Read review
“certainly recommended if you are traveling to Japan or philippines.”
danielmyrnamall, 18 Jul 2018 | Read review
“They offer low fare for foreigners to most of domestic destinations with 3 days prior to your departure date.”
487gladyst, 17 Jul 2018 | Read review
“Might want to pay more for a higher level of service if you really want to sleep on the flight”
barbh743, 12 Jul 2018 | Read review
“Top level service with unique Japan culture!”
cereno10, 9 Jul 2018 | Read review
Show next 5 travel tips 5 of 10
About ANA (All Nippon Airways)
ANA, or All Nippon Airways (NH), is a Japanese airline headquartered in Tokyo. It flies to about 50 destinations within Japan and 32 international destinations in Asia, Europe and North America. ANA operates hubs at Tokyo's Haneda Airport (HND) and Narita International Airport (NRT), and secondary hubs at Osaka's Kansai International Airport (KIX) and Chūbu Centrair International Airport (NGO). The airline has several subsidiaries, including regional airline ANA Wings, and low-cost carriers Air Do and Vanilla Air. It flies aircraft with a variety of cabin configuring that include First Class, Business Class, Premium Economy Class and Economy Class. The airline is a member of the Star Alliance.

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