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ANA (All Nippon Airways)


6,951 reviews
Headquarters: Shiodome-City Center Higashi-Shimbashi Minato-ku, 105-7140 Tokyo Prefecture 011 81 570-029-709 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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6,951 Reviews from our TripAdvisor Community

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6,951 reviews from our community

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Showing 1,973: English reviews
Puchong, Selangor, Malaysia
Level 5 Contributor
90 reviews
56 helpful votes
Reviewed 2 days ago
NEW

This was just the first leg of a flight to New Orleans, with the second and third flights under UA. The contrast between the two airlines couldn't be starker, but I'll focus on ANA here. As it was a business trip I was fortunate enough to have business class--three days of work in the US with no excess days to...

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North Asia Business Class Kuala Lumpur - Tokyo

Helpful?
Thank Steve H
Beijing, China
Level 3 Contributor
15 reviews
3 helpful votes
Reviewed 3 days ago
NEW

I prefer ANA flight from Beijing to Haneda in economy class. Their foods are really delicious also their cabin crews are very polite. They are really good about economy class. Also I couldn't flight with their Star Wars livery aircraft but their Star Wars livery aircrafts look amazing.

North Asia Economy Beijing - Tokyo
Helpful?
Thank Ferid G
Level 4 Contributor
4 reviews
Reviewed 3 days ago
NEW

This was the best flight I was ever on and I have flown a lot, mostly however in economy and premium economy. Not only were we given a choice of Japanese or Western style foods, there were a lot of snacks in between. And the amenities were great, even with a noise-cancelling headset that really worked! Plus the crew was...

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International Premium Economy Dusseldorf - Tokyo

Helpful?
Thank st_016
Level 5 Contributor
56 reviews
13 helpful votes
Reviewed 4 days ago
NEW

Good service at the check-in counter, boarding gate, and in-flight. Punctual departure/arrival, and great hospitality by the flight attendant in flights. Roomy seats, compact bento-box meal with soup served for "Premium class".

Domestic Business Class Tokyo - Chitose
Helpful?
Thank S4542YGvisitor
Level 3 Contributor
23 reviews
3 helpful votes
Reviewed 4 days ago
NEW

The services rendered during our flight can't be beat! The food served was of great quality and quantity, the toilet was always cleaned, the seat was just right, and most of all the Flight Attendants were top notch. Thank you for an outstanding flight! Arigato!

North Asia Economy Beijing - Tokyo
Helpful?
Thank rdoc26
Koh Samui, Thailand
Level 3 Contributor
16 reviews
3 helpful votes
Reviewed 5 days ago
NEW

Great service and the seat was comfortable and a lot of legs room. Movies on board were good too. Food and drink was ok.

North Asia Economy Bangkok - Tokyo
Helpful?
Thank Mallika B
Sydney, Australia
Level 1 Contributor
3 reviews
Reviewed 5 days ago
NEW

Business Class cabin, personnel, service and food were all excellent. Their 787 is a nice aircraft to travel in.

International Business Class Sydney - Fukuoka
Helpful?
Thank paulmD1526KA
Chicago, Illinois
2 reviews
4 helpful votes
Reviewed 5 days ago
NEW

timely take off and arrival clean airlines, friendly staff, easy check in. with TSA precheck with United Plus Milage card,

International Economy Chicago - Tokyo
Helpful?
Thank Csulotr
Jakarta, Indonesia
Level 5 Contributor
92 reviews
34 helpful votes
Reviewed 6 days ago
NEW
via mobile

I traveled with my daughter to Japan for a conference as well as holiday trip. I often choose ANA for trip to Japan because its connecting flights to other cities (domestic) was always punctual. Its service beyond was always beyond my expectation. Flight attendants were so helpful and attentive to our needs. Onboard meals were nice and delicious (oishii!). Entertaintment...

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North Asia Economy Jakarta - Tokyo

Helpful?
Thank Paulus S
Suginami, Japan
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 6 days ago
NEW

Check-in at Tokyo using the online check-in was smooth. The seating going out of Tokyo was a bit tight as it was all big guys seated into one row, but was bearable. Entertainment selection is wide and plentiful. Not enough flight time to enjoy it all. Good thing is that ANA doesn't terminate movies during takeoff or landing. On return...

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Asia Economy Tokyo - Hong Kong

Helpful?
Thank t0ky0g0lfer58
See travel tips for airlines
“You can prefer economy class for short haul flight easily”
feridg2014, 21 Sep 2018 | Read review
“Don't eat dinner before the flight as the menu selection onboard is excellent.”
paulmD1526KA, 19 Sep 2018 | Read review
“I was able to buy tickets early and had a wide choice of seat selections”
Csulotr, 19 Sep 2018 | Read review
“Book an aisle seat.”
john2544, 18 Sep 2018 | Read review
“Pack extra patience when flying today, expect the unexpected, carry extra money”
89Jerry1950, 18 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About ANA (All Nippon Airways)
ANA, or All Nippon Airways (NH), is a Japanese airline headquartered in Tokyo. It flies to about 50 destinations within Japan and 32 international destinations in Asia, Europe and North America. ANA operates hubs at Tokyo's Haneda Airport (HND) and Narita International Airport (NRT), and secondary hubs at Osaka's Kansai International Airport (KIX) and Chūbu Centrair International Airport (NGO). The airline has several subsidiaries, including regional airline ANA Wings, and low-cost carriers Air Do and Vanilla Air. It flies aircraft with a variety of cabin configuring that include First Class, Business Class, Premium Economy Class and Economy Class. The airline is a member of the Star Alliance.

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