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Arkia Israel Airlines


444 reviews
Headquarters: PO Box 39301, Tel Aviv 61392 Israel 011 972 3-690-2210 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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444 Reviews from our TripAdvisor Community

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444 reviews from our community

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Showing 181: English reviews
Israel
Level 6 Contributor
863 reviews
289 helpful votes
Reviewed 1 week ago

Simply irritating!!!! Yesterday (Nov. 4th) the 17.00 o'clock flight from Sde Dov to Eilat was declared as DELAYED for an hour - Due to the late arrival of the plain from previous flight, as they always say. When we got to the plain we realized that there were TWO more ARKIA plains standing in the airport - 3 all together!!!...

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Domestic Economy Tel Aviv - Eilat

Helpful?
Thank nadi O o
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Herzliya, Israel
Level 4 Contributor
31 reviews
2 helpful votes
Reviewed 2 weeks ago

My wife and I were first in line for check in but despite our requests to sit together we were allocated different rows. We discovered on the plane that many other people were misplaced. Even worse the flight was delayed by an hour because there was a mistake in the total number of seat counted. What a shambles. The flight...

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International Economy Bucharest - Tel Aviv

Helpful?
Thank DennisMerimsky
Herzliya, Israel
Level 4 Contributor
31 reviews
2 helpful votes
Reviewed 2 weeks ago

Flight was on time and service was fine. Economy flight with no food but coffee and water were served

International Economy Tel Aviv - Bucharest
Helpful?
Thank DennisMerimsky
Level 4 Contributor
33 reviews
11 helpful votes
Reviewed 2 weeks ago

It was very disappointing experience. Three delays, that destroyed our first day at Amsterdam and ruined our plan for the whole 5-day visit. Only 5 month after previous disappointment by the same airline carrier.. I'm not going to flight Arkia anytime soon

International Economy Tel Aviv - Amsterdam
Helpful?
Thank Valery N
Jerusalem, Israel
Level 4 Contributor
43 reviews
13 helpful votes
Reviewed 3 weeks ago

Late departure - indifferent gate personnel not providing information - comfortable and clean airplane - no service on board during the flight (40 minutes flight). Indifferent cabin crew.

International Economy Tel Aviv - Larnaca
Helpful?
Thank yoram s
Zurich, Switzerland
Level 6 Contributor
114 reviews
38 helpful votes
Reviewed 3 weeks ago

A short flight over the impressive Dead Sea and the Negev desert to Eilat. Convenient. Security smooth, boarding fast, flight short. A today's traveller's dream.

Domestic Economy Tel Aviv - Eilat
Helpful?
Thank Jodok I
Jerusalem, Israel
Level 3 Contributor
20 reviews
11 helpful votes
Reviewed 4 weeks ago

For such an expensive flight (almost $500) I found the service to be very poor. The crew was not very friendly and I found it strange that they only provided a cup of water (no other drinks) and a miniature bag of pretzels.

International Economy Tel Aviv - Heraklion
Helpful?
Thank Elimort
Level 2 Contributor
5 reviews
7 helpful votes
Reviewed 4 weeks ago via mobile

I took a nonstop flight to Tel Aviv and arrived at the airport with two hours to spare. My luggage did not arrive. There is no telephone number to use to ask where your luggage is. I emailed the address they gave me and they did not respond for four days. They never responded. In the end I went to...

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International Economy London - Tel Aviv

Helpful?
Thank Marrrrissak
Tel Aviv, Israel
Level 5 Contributor
63 reviews
20 helpful votes
Reviewed 4 weeks ago via mobile

We booked flight for a family trip. About 3 weeks later we got a message that the flight was cancelled. Because it was more than a month before the scheduled flight, we were not entitled to any compensation, but because it was during summer, most hotels were already fully booked or prices went up... Eventually we payed more for less...

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International Economy Tel Aviv - Zanzibar Island

Helpful?
Thank Hannan G
Haifa, Israel
2 reviews
Reviewed October 9, 2018

| Food serverd: Yes | Music in seat: Yes | Personal Screens: No | Wifi: No | Charging Port: No | Movie played during flight: No

International Economy Tel Aviv - Zanzibar Island
Helpful?
Thank Shay A
See travel tips for airlines
“Check your seat allocation”
DennisMerimsky, 30 Oct 2018 | Read review
“Don't flight with them. If you have to, be ready for many delays”
66valeryn, 28 Oct 2018 | Read review
“Come early - expect delays”
yyss1955, 19 Oct 2018 | Read review
“Bring your own entertainment for a long flight.”
axelrodshay, 9 Oct 2018 | Read review
“Try and ask for seats at the exit row, upon boarding”
352maayanh, 30 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Arkia Israel Airlines
Tel Aviv-based Arkia Israel Airlines (IZ) is Israel's second-largest airline. It operates scheduled and charter flights to about 25 destinations in 16 countries in Europe and the Middle East. The airline also has a codeshare arrangement with Brussels Airline (SN). Arkia has operating bases at Ben Gurion Airport (TLV), Eilat Airport (ETH), Ovda Airport (VDA) and Sde Dov Airport (SDV). The airline's fleet of nine aircraft includes ATR 72-500, Boeing 757-300, Embraer 190LR and Embraer 195LR planes. Each aircraft is configured with a single Economy Class cabin.
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