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Azerbaijan Airlines


409 reviews
Headquarters: 84 Nizami Street, Baku AZ-1010 Azerbaijan 011 994 12 598 88 80 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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409 Reviews from our TripAdvisor Community

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409 reviews from our community

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Showing 188: English reviews
2 reviews
Reviewed 2 weeks ago via mobile

We are Aussies and we traveled with an American couple and we witnessed how they were singled out just to extract revenue for cabin luggage oversized where their model cabin luggage measuring unit is anomalous in its size itself. They made it difficult for this couple where their luggage weight was scrutinised which took them almost an hour to sort...

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Asia Economy Baku - Tashkent

Helpful?
Thank Darryl S
28i
Level 2 Contributor
6 reviews
Reviewed 3 weeks ago

The flight was uneventful; and on time. The airplane was clean and my economy seat was fine; some of the flight attendants spoke English - enough for us to get by; and they fed us 3 times on the 10 hour flight, plus snacks. The food was as good as I have had on any airline, and the service was...

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International Economy New York City - Baku

Helpful?
Thank Linda H
Henderson, Nevada
Level 6 Contributor
278 reviews
92 helpful votes
Reviewed 3 weeks ago

This is a Boeing 757-200, it is ok for a 2 hour flight. The business class has a old sofa style seating and the airline staff offers some old iPad for movie viewing. The food is decent enough too.

International Business Class Baku - Antalya
Helpful?
Thank Lingang
Henderson, Nevada
Level 6 Contributor
278 reviews
92 helpful votes
Reviewed 3 weeks ago

It is a Boeing 767-300 and the space between seats is quite large, but the seats is very old (airline seems trying to save money so not upgraded the seats for many years), so it can only inclined to a 30 degree, similar to a sofa at home. It can be quite comfortable if you only fly a couple of...

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Asia Business Class Beijing - Baku

Helpful?
Thank Lingang
Brisbane, Australia
Level 5 Contributor
76 reviews
39 helpful votes
Reviewed 4 weeks ago

Mixed review on this one - from Baku to Paris I can not fault them - plane in perfect condition, great food and service. However, I also flew from Dubai to Baku - service was awful on the flight. Because I had been allocated a middle seat and was close to a panic attack for another reason (long story -...

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International Economy Baku - Paris

Helpful?
Thank Wello09
Level 5 Contributor
63 reviews
5 helpful votes
Reviewed 4 weeks ago via mobile

That is a great airline. New planes, clean, spatial place for legs. Very good team. Nice big meals. Highly recommended.

International Economy Tel Aviv - Baku
Helpful?
Thank Gayricci
Jerusalem, Israel
Level 6 Contributor
287 reviews
130 helpful votes
Reviewed 4 weeks ago

The airplane was very crowded on the way to Baku but better on the way back, it was a larger plane and with more space between rows. The only problem was that the serving of the meals was very slow and not organized. They started late and took them almost all the flight time to do the service. They had...

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International Economy Tel Aviv - Baku

Helpful?
Thank Ester Z
New York
Level 5 Contributor
84 reviews
33 helpful votes
Reviewed 4 weeks ago via mobile

We were on our way to the country of Georgia, and took this airline, and then transferred to a small Georgian airline at Baku airport. What I liked best was the service on the plane. The attendants were remarkable: Attentive, polite and efficient. The food was also very good. The seats were comfortable and made up into a bed, if...

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International Business Class New York City - Baku

Helpful?
2 Thank TlonNY
Montreal, Canada
Level 4 Contributor
30 reviews
9 helpful votes
Reviewed 4 weeks ago via mobile

Fly NY to Baku. Dreamliner. Great service and food. Highly recommended. Good lounge. Personally led through customs

International Business Class New York City - Baku
Helpful?
Thank Lawrence V
Budapest, Hungary
Level 6 Contributor
108 reviews
67 helpful votes
Reviewed 4 weeks ago via mobile

I used Azeri Air for my recent trip to Turkey and I was quite happy with them. The planes are fine, not the newest though. They distribute sandwiches and for sone reason they charge for the coffee (on Buta Airlines). I chose them because I wanted to make a few hours stopover in Baku (the airport and the city is...

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International Economy Dubai - Istanbul

Helpful?
Thank Shabba S
See travel tips for airlines
“Be on time in check-in line at the airport; many passengers have several very large bags to check.”
lindahG7764DD, 20 Sep 2018 | Read review
“Ok to fly for short flights”
Lingang, 19 Sep 2018 | Read review
“Don’t expect a good sleep even on business class as the seats can not lay flat”
Lingang, 19 Sep 2018 | Read review
“Very qualified staff, good and comfottable airplanes, tasty food, good customer service. A littlt bit expencive tickets. Very recomended.”
emilgalyah, 9 Sep 2018 | Read review
“Change your preference seating location or meal through their website.”
pohaa, 3 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Azerbaijan Airlines
Azerbaijan Airlines (J2) is the flag carrier of Azerbaijan and the country's largest airline. Its hub is located at Heydar Aliyev International Airport (GYD) outside the capital city of Baku. Azerbaijan Airlines flies to more than 55 destinations across Asia, Europe and North America. This includes five domestic destinations, as well as points in Austria, Belarus, China, the Czech Republic, Russia, Germany, Turkey and the United States. The airline also has codeshare agreements with 11 other airlines. Azerbaijan Airlines has a fleet of 32 aircraft, including Airbus, Boeing and Embraer planes. Its planes feature a variety of two-cabin (Business Class and Economy Class) and three-cabin (Business Class, Premium Economy Class and Economy Class) configurations.
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