We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Bahamasair


248 reviews
Headquarters: Coral Harbour Road PO Box N-4881, Nassau N-4881 New Providence Island 1 (242) 702-4140 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

248 Reviews from our TripAdvisor Community

Write a Review

248 reviews from our community

Filter reviews by popular destinations:
All reviews Nassau Fort Lauderdale Miami Orlando Freeport Great Exuma Great Abaco Island Havana West Palm Beach Rock Sound Houston San Salvador Eleuthera Long Island Bahamas
Traveller rating
Cabin
  • (196)
  • (0)
  • (0)
  • (0)
Route
  • (95)
  • (60)
  • (41)
  • (0)
  • (0)
  • More
Language
  • More
Showing 196: English reviews
Level 2 Contributor
6 reviews
2 helpful votes
Reviewed yesterday
NEW
via mobile

Unfortunately I flew with the Bahamas air 2 times in 2 days and it was really the worst service I ever experienced!! Airplane very old and dirty. The 2 flights got almost 2 hours delay each time. We spent 2 days of our vacations in the airport...no way! Due to their continuous delay, we lost the connection for Exuma and...

More 
Domestic Economy Nassau - Great Exuma

Helpful?
Thank Barbix1981
Level 2 Contributor
5 reviews
3 helpful votes
Reviewed 2 days ago
NEW
via mobile

Day 16 without any help on my missing bags, worst airline and customer service ever I would never ever recommend or even think of recommending this airline in my life

International Economy Bahamas - Fort Lauderdale
Helpful?
Thank Stevie S
Nassau, New Providence Island
1 review
Reviewed 2 days ago
NEW
via mobile

Horrible airline, horrible service! You will miss connecting flights. Flights get changed and moved with no notice or explanation. This is one of the worst airlines I’ve ever used. I will never fly Bahamas air again.

Domestic Economy Eleuthera - Nassau
Helpful?
Thank K1ngdomCom3
London, United Kingdom
Level 4 Contributor
27 reviews
15 helpful votes
Reviewed 5 days ago
NEW
via mobile

My partner and I wouldn’t recommend this airline yet alone fly with them again even if you paid us too. The whole entire experience from checking in to being delayed 3 hours was a joke!!!The customer service was awful they were rude and clueless, the Flight board was saying our flight was on time and yet we were still seated...

More 
Caribbean Economy Miami - Nassau

Helpful?
Thank Emma F
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 5 days ago
NEW
via mobile

Stood in line for an hour just to check in (with just carry ons, no checked bags). Finally got through, got to our terminal, waited until 30 minutes AFTER our flight to get anyone to give us an update, then waited until an hour and a half after our flight for another one. No apologies or anything, and very rude...

More 
International Economy Nassau - Orlando

Helpful?
1 Thank Chris K
Level 2 Contributor
5 reviews
3 helpful votes
Reviewed 1 week ago via mobile

So far its the 15th day calling bahamas air wondering what happened to my luggage after 5 different numbers they gave me i finally spoke with someone 2 days ago he said he was with my luggage and he would call back in 5 mins for my info hahha thats a good one guys its been 2 days.

International Economy Bahamas - Fort Lauderdale
Helpful?
1 Thank Stevie S
Level 2 Contributor
5 reviews
8 helpful votes
Reviewed 1 week ago via mobile

Going to Exuma from Nassau was pretty easy. Our flight was at 840 so we arrived at the airport at 730. Flight took off on time and got us there on time. Only issue I had was going back later that night. The flight was delayed over 90 minutes. When it was time to board the staff brought us outside....

More 
Domestic Economy Nassau - Great Exuma

Helpful?
Thank Chris B
Level 2 Contributor
5 reviews
3 helpful votes
Reviewed 2 weeks ago via mobile

Bahamas air alerted me they left my bag back in the Bahamas when we got off the plane,they told me to make a clame and someone would be in touch the next day we’ll its been a week and no call I have called every single day international and in bahamas and they all say the same thing no help,...

More 
International Economy Bahamas - Fort Lauderdale

Helpful?
Thank Stevie S
Level 2 Contributor
8 reviews
1 helpful vote
Reviewed 2 weeks ago

Just know there is at least a 70% chance that ANY Bahamasair flight won't be on time and you can expect massive delays. BUT and this is a huge but, the price is the best you'll ever find. With your first bag included (and almost anything qualifies as a bag-even a rubbermaid container), the friendliest flight attendants and the smoothest...

More 
Caribbean Economy Houston - Nassau

Helpful?
Thank Olivia R
2 reviews
Reviewed 2 weeks ago via mobile

We traveled to and from Great Exuma with a layover in Nassau both ways. Our flight out was on an older plane that had a musky odor. The bathroom wreaked of urine, there was leftover garbage from the previous flight. Our return trip, our 6 our layover turned into a 9+ hour layover. Not only our flight, but at least...

More 
Caribbean Economy Houston - Great Exuma

Helpful?
Thank rkhere19
See travel tips for airlines
“Pre-download any shows or movies on your tablet or smartphone before the flight.”
706oliviar, 2 Aug 2018 | Read review
“Smile and be nice to the gate staff and to the flight attendants.”
lelyndab, 3 Jul 2018 | Read review
“Take staff to entertain yourself while you wait.”
Viana411, 27 Jun 2018 | Read review
“Book early”
rayharris2016, 15 Jun 2018 | Read review
“Row 6 of the 737s do not have windows.”
Flymia, 12 Jun 2018 | Read review
Show next 5 travel tips 5 of 10
About Bahamasair
The national airline of the Bahamas, Bahamasair (UP) is headquartered in Nassau and operates from a hub at Lynden Pindling International Airport (NAS). With its fleet of eight Boeing and Bombardier aircraft, the airline flies to more than 30 destinations. These include 14 domestic destinations, as well as points in Cuba, the Dominican Republic, Trinidad and Tobago, the Turks and Caicos Islands, and four destinations in the United States. Its planes are configured with all Economy Class seating. Each passengers is entitled to one free carry-on bag and one piece of checked baggage.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

26 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (26)
Viewed
Cabin (1)
Viewed
Airport (5)
Viewed
View from Window (9)
Viewed
Our fleet (2)
Viewed
Onboard Feature (1)
Viewed
Other (8)