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Bahamasair


3 of 5 stars
45 Reviews
Headquarters: Coral Harbour Road PO Box N-4881, Nassau N-4881 New Providence Island +1-242-702-4140 Website

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  • 6
    Excellent
  • 14
    Very good
  • 8
    Average
  • 7
    Poor
  • 10
    Terrible
Like they say...If you have time to spare...

There's always a delay with Bahamasair. I have nearly missed my connection every time I fly... read more

3 of 5 starsReviewed 4 weeks ago
EleutheraGirl76
,
Washington, District of Columbia, United States
Rating summary
  • 3 of 5 stars
    Legroom
    3 of 5 stars
    Seat Comfort
  • 3 of 5 stars
    Customer Service
    3 of 5 stars
    Value for Money
  • 3.5 of 5 stars
    Cleanliness
    2.5 of 5 stars
    Check-in and Boarding
  • 1.5 of 5 stars
    Food and Beverage
    1.5 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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45 Reviews from our TripAdvisor Community

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45 reviews from our community

Date | Rating
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English first
Nassau, New Providence Island
Level Contributor
5 reviews
1 of 5 stars Reviewed 3 weeks ago

Checking in was long, Bahamasair was late...my flight was supposed to leave at 7am but didnt leave until 930am..it seems as if they are always delayed

International Economy Nassau - Fort Lauderdale
Helpful?
Thank ajmckinney
Washington, District of Columbia, United States
Level Contributor
28 reviews
7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

There's always a delay with Bahamasair. I have nearly missed my connection every time I fly Bahamasair. Even the flight attendants are somewhat arrogant. I'd much rather fly another regional carrier such as Pineapple or Southern Air Charter. Bahamasair does have the nicest planes out of the Caribbean carriers.

International Economy Nassau - Washington DC
Helpful?
Thank EleutheraGirl76
Level Contributor
38 reviews
57 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Had read other reviews citing poor punctuality for this airline company so with a tight connection slot between landing at Nassau and boarding our flight home to the UK with British Airways I was a little nervous about making it home at the first time of asking! My apprehension was calmed somewhat by an agent who said that if any...

More 
Domestic Economy Great Exuma - Nassau

Helpful?
Thank Steven S
Tampa, Florida
Level Contributor
6 reviews
1 of 5 stars Reviewed 5 weeks ago

Lost 4+ hours coming to this island and waited more than 2 1/2 hours for this return flight. No reason for this delay, I'm thinking they have run out of excuses. Airline spokesperson offered nothing after making a short, to the point statement with NO apology for the delay. To add insult to injury, they decided to fuel the plane...

More 
International Economy Freeport - Orlando

Helpful?
Thank John W
Fort Campbell, Kentucky
1 review
2 of 5 stars Reviewed 14 August 2016 via mobile

We had to use this flight as a shuttle between Exuma and Nassau. They were consistently late for the flight to and from Exuma by over an hour. From the locals we learned this is a normal for this airline. We missed a connection on our return flight by 15 minutes and that messed up our whole travel day. The...

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Domestic Economy Great Exuma - Nassau

Helpful?
Thank pembertonjohn
Florida
Level Contributor
10 reviews
9 helpful votes
4 of 5 stars Reviewed 10 August 2016

Bahamasair has been known to give untimely service for a number of years...however i must say they have improved tremendously overall...from the friendly professional services to the on time flights and staff are very knowledgeable and prompt.. My flight to Orlando was on time and smooth with genuine smiling faces. The pilot was awesome going and coming back...they were not...

More 
International Economy Nassau - Orlando

Helpful?
Thank Kendra W
Delray Beach, Florida
Level Contributor
6 reviews
4 helpful votes
1 of 5 stars Reviewed 9 August 2016

This might be the worst customer service I've ever experience with an airline. There were delays on every single leg of our flights. 3 out of 4 times no explanation was provided. Fine - delays happen, & sometime cannot be avoided. However the rude demeanor of EVERY representative with whom we spoke was NOT FINE! Every gate agent & check-in...

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Caribbean Economy Fort Lauderdale - Great Abaco Island

Helpful?
Thank Erika J
Groveland, Florida
Level Contributor
12 reviews
1 helpful vote
1 of 5 stars Reviewed 8 August 2016

My family took this airline to go to Nassau Bahamas. Everyone that had written a review and said they are always late is true! They are in no hurray to get you anywhere. I could not believe how miserable and nasty the flight attendant's were, if you needed assistance from your seat and push the call button, good luck because...

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Caribbean Economy Orlando - Nassau

Helpful?
Thank Dawn C
Greensboro, North Carolina
Level Contributor
17 reviews
1 helpful vote
4 of 5 stars Reviewed 8 August 2016

This was a comfortable flight. Roomier than other planes. Free drinks (all kinds) and snacks. Wished all planes would be like this.

Caribbean Economy Raleigh - Freeport
Helpful?
Thank WSTORM44
Freeport, Bahamas
Level Contributor
105 reviews
77 helpful votes
5 of 5 stars Reviewed 4 August 2016

Flight was just a few minutes late due to the inbound. However, it was a smooth flight over from Nassau to Freeport on one of the new ATR planes that they got. Only drawback is if you are at the front you get off the plane last, as the door is at the back. SO if you want to get...

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Domestic Economy Nassau - Freeport

Helpful?
Thank sun_sand_and_sea
See travel tips for airlines
“be prepared for a delay”
 of 5 stars ajmckinney, 1 Sep 2016 | Read review
“Allow time between connections - play it safe”
 of 5 stars stevensK6227HX, 24 Aug 2016 | Read review
“Run, don't walk away from this airline.”
 of 5 stars johnwE4854UW, 21 Aug 2016 | Read review
“Check in online and ask for a seat near the back of the plane.”
 of 5 stars sun_sand_and_sea, 4 Aug 2016 | Read review
“Take a life insurance. Its a adventure.”
 of 5 stars W5631FLpeters, 4 Aug 2016 | Read review
Show next 5 travel tips 5 of 10
About Bahamasair
The national airline of the Bahamas, Bahamasair (UP) is headquartered in Nassau and operates from a hub at Lynden Pindling International Airport (NAS). With its fleet of eight Boeing and Bombardier aircraft, the airline flies to more than 30 destinations. These include 14 domestic destinations, as well as points in Cuba, the Dominican Republic, Trinidad and Tobago, the Turks and Caicos Islands, and four destinations in the United States. Its planes are configured with all Economy Class seating. Each passengers is entitled to one free carry-on bag and one piece of checked baggage.
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