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Bangkok Airways


2,811 reviews
Headquarters: 99 Mu 14, Vibhavadirangsit Rd. Chom Phon, Chatuchak, Bangkok 10900 Thailand 011 66 2 270 6699 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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2,811 Reviews from our TripAdvisor Community

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2,811 reviews from our community

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Showing 1,647: English reviews
Plymouth, United Kingdom
Level 6 Contributor
359 reviews
171 helpful votes
Reviewed today
NEW

Lovely friendly staff and clean plane. What surprised us was that there was an in flight meal for such a short flight. The meal was great. There was plenty of space and overall for a small airline we were really pleasantly surprised. The airport facilities were fantastic too - would definitely fly with these guys again. Just a heads up...

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Southeast Asia Economy Singapore - Ko Samui

Helpful?
Thank annettelaurie
Hamilton, New Zealand
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 3 days ago
NEW
via mobile

An experience less than positive with a dirty aircraft and broken hardware issues that the very pleasant staff apologised for profusely.

Domestic Economy Bangkok - Phuket
Helpful?
Thank Ian M
Level 5 Contributor
54 reviews
18 helpful votes
Reviewed 3 days ago
NEW
via mobile

This was an easy flight to Koh Samui from Bangkok, lasting around 45 minutes. They served a lunch with water during that time. It is also nice to see the big Buddha as you arrive. Cons- no soda or alcohol served

Domestic Economy Bangkok - Ko Samui
Helpful?
Thank Kathleen S
Level 3 Contributor
6 reviews
1 helpful vote
Reviewed 3 days ago
NEW
via mobile

Bangkok Airways is my preferred airline whenever I travel to Bangkok and other parts of Thailand. Great service always from all crew members. On time arrival and departure on all the flights. Aircraft are newer, food is very decent even for economy class. The airticket prices are also very competitive compared with other full service airlines.

Domestic Economy Bangkok - Ko Samui
Helpful?
Thank Jom F
Phnom Penh, Cambodia
1 review
Reviewed 4 days ago
NEW
via mobile

This airline is too cheap to use the air bridges, they make the passengers take a bus to the airplane and climb the outdoor stairs to board.

Southeast Asia Economy Bangkok - Phnom Penh
Helpful?
Thank gwynnlewis2018
Level 3 Contributor
13 reviews
12 helpful votes
Reviewed 5 days ago
NEW

What an efficient service this was! A great regional airline that offers excellent service. The seats were comfortable with plenty of leg room and the food was an unexpected treat. Crew were great and the flight was actually early!

Domestic Economy Trat - Bangkok
Helpful?
Thank SusieA545
Liverpool
Level 5 Contributor
49 reviews
22 helpful votes
Reviewed 5 days ago
NEW
via mobile

Fantastic airline great service lovely food and friendly staff. The free lounge is a nice touch offering tea and coffee and soft drinks and sandwiches. Will definitely use again Thank you

Domestic Economy Bangkok - Phuket
Helpful?
Thank MH1_7
Chicago, Illinois
Level 5 Contributor
81 reviews
67 helpful votes
Reviewed 6 days ago
NEW

Great airline. Recommend! I would use this airline again. Very good service . All the best. great service .

Southeast Asia Economy Bangkok - Yangon (Rangoon)
Helpful?
Thank tjwb71
Dubai, United Arab Emirates
Level 6 Contributor
155 reviews
39 helpful votes
Reviewed 6 days ago
NEW

The staff on Bangkok Airways are always pleasant and courteous. We have found that their ontime service is in general very good. Only suggestion is that they change the uniforms for the crew as they are so outdated. The ground staff have a more modern uniform. The meals provided are always tasty although only a short flight it is nice...

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Domestic Economy Ko Samui - Bangkok

Helpful?
Thank benandblondie
South Africa
Level 3 Contributor
9 reviews
Reviewed 6 days ago
NEW

Our flight from Doha to Bangkok arrived with little time to connect to the Koh Samui flight. Several other flights into Bangkok were also delayed owing to storm clouds, resulting in quite a number of us running in order to make our connecting flight.The pilot and cabin crew were so understanding and patient. We eventually took off, with a full...

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International Economy Durban - Ko Samui

Helpful?
Thank Margarita F
See travel tips for airlines
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epapas2018, 5 Jul 2018 | Read review
“ask for a aisle seat”
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“book early”
ebiriemer, 27 Jun 2018 | Read review
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About Bangkok Airways
Regional airline Bangkok Airways (PG) operates non-stop flights to more than 20 destinations in Thailand, Cambodia, China, Hong Kong, Laos, Maldives, Burma, India and Singapore. Headquartered in Bangkok, the airline's primary hub is Suvarnabhumi Airport (SVV) and secondary hubs are Phuket International Airport (HKT) and Chiang Mai International Airport (CNX). The airline's fleet includes some planes configured with both Economy Class and Business Class cabins. However, most of its aircraft are configured with only an Economy Class cabin.
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