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Bangkok Airways


2,824 reviews
Headquarters: 99 Mu 14, Vibhavadirangsit Rd. Chom Phon, Chatuchak, Bangkok 10900 Thailand 011 66 2 270 6699 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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2,824 Reviews from our TripAdvisor Community

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2,824 reviews from our community

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Showing 1,656: English reviews
Szeged, Hungary
Level 6 Contributor
79 reviews
13 helpful votes
Reviewed yesterday
NEW
via mobile

Very high quality service, coffe&sweets corner at the gate even for economy travellers(!), aircraft was clean and the crew was helpful. The flight was on time. I was very surprised that even on this 50min domestic flight they served proper food! Price/value ratio is extraordinary good, I would recommend them to anyone!

Domestic Economy Ko Samui - Phuket
Helpful?
Thank VodkaDiver
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

Used then from BKK-PHK return. On time both legs. Very accommodating and my teenagers (and us)loved the onboard food.

Domestic Economy Phuket - Bangkok
Helpful?
Thank Walter R
Southport, United Kingdom
Level 5 Contributor
83 reviews
20 helpful votes
Reviewed 2 days ago
NEW
via mobile

Had two flights which Bangkok airways to and from Laos. The food was fantastic on both flights, simple but probably the best flight food I’ve ever experienced! The planes I was on were small as it’s only a short flight but leg room was pretty decent. Will definitely use these guys again.

Southeast Asia Economy Bangkok - Luang Prabang
Helpful?
Thank mingram_uk
Level 1 Contributor
3 reviews
Reviewed 2 days ago
NEW

Used Bangkok Airways a couple of times and find them to be a very good budget airline. Service good and well organised.

Domestic Economy Ko Samui - Bangkok
Helpful?
Thank jjhennos
New York City, New York
Level 4 Contributor
37 reviews
7 helpful votes
Reviewed 2 days ago
NEW

easy boarding . 1 hour flight with hot meal service. Amazing ! Helpful flight attendants and as usual, always smiling.

Domestic Economy Chiang Mai - Ko Samui
Helpful?
Thank Baldwineguy
Saint Julian's, Malta
Level 6 Contributor
327 reviews
78 helpful votes
Reviewed 2 days ago
NEW

We had a great flight to Singapore on Bangkok. We had researched available options and recently having had a negative trip on Singapore SQ and a mediocre one on our Silk Air (an affiliate of SQ) connection It was a bit of a no brainer selecting Bangkok Airways. To their credit we got to Singapore safely, the in flight service...

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Southeast Asia Economy Ko Samui - Singapore

Helpful?
Thank saswcpr
Melbourne, Australia
Level 6 Contributor
169 reviews
35 helpful votes
Reviewed 2 days ago
NEW

I had been travelling for hours and was hot and stressed when I arrived at the gate to be met by charming, calm women. Boarded efficiently, took off on time, meal service was completed, (chicken and cheese roll, fruit, water and juice) rubbish collected, and we landed on time. Disembarkation was smooth and baggage offloaded quickly. My bag was missing...

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Domestic Economy Bangkok - Chiang Mai

Helpful?
Thank BrightSide101
1 review
Reviewed 4 days ago
NEW
via mobile

I am writing this email now with a very disappointed bad dealing from your stuff with us and I want complain about the poor service , my flight on 5 of July time of flight at 12:40 pm i have been at the gate before 12 min. (Gate A8) Because alot of people on the airport and they stop me...

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Domestic Economy Bangkok - Krabi Town

Helpful?
Thank Mohammed A
Houston, Texas
Level 6 Contributor
650 reviews
294 helpful votes
Reviewed 4 days ago
NEW
via mobile

Fantastic flight from Bangkok to Chiang Mai. Seated our family together near the front of the plane. Plenty of leg room. Surprised that they offered us breakfast. Our sweet flight attendant brought us extra fruit and a Mediterranean omelet when we asked for a vegetarian option. Lounge access is available to all passengers. Amazing service with a smile that reminds...

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Domestic Economy Bangkok - Chiang Mai

Helpful?
Thank hrs314
Plymouth, United Kingdom
Level 6 Contributor
359 reviews
173 helpful votes
Reviewed 4 days ago
NEW

Lovely friendly staff and clean plane. What surprised us was that there was an in flight meal for such a short flight. The meal was great. There was plenty of space and overall for a small airline we were really pleasantly surprised. The airport facilities were fantastic too - would definitely fly with these guys again. Just a heads up...

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Southeast Asia Economy Singapore - Ko Samui

Helpful?
Thank annettelaurie
See travel tips for airlines
“Just go for it. It is a very good airline”
saswcpr, 19 Jul 2018 | Read review
“Window side is best :-)”
Nikita5656, 9 Jul 2018 | Read review
“Ask for extra legroom seats”
J-Bird86, 7 Jul 2018 | Read review
“Have a jacket on board in case aircon. is too cool.”
epapas2018, 5 Jul 2018 | Read review
“ask for a aisle seat”
jeanclaude2013, 30 Jun 2018 | Read review
Show next 5 travel tips 5 of 10
About Bangkok Airways
Regional airline Bangkok Airways (PG) operates non-stop flights to more than 20 destinations in Thailand, Cambodia, China, Hong Kong, Laos, Maldives, Burma, India and Singapore. Headquartered in Bangkok, the airline's primary hub is Suvarnabhumi Airport (SVV) and secondary hubs are Phuket International Airport (HKT) and Chiang Mai International Airport (CNX). The airline's fleet includes some planes configured with both Economy Class and Business Class cabins. However, most of its aircraft are configured with only an Economy Class cabin.
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