Bangkok Airways
Headquarters: 99 Mu 14, Vibhavadirangsit Rd., Chom Phon, Chatuchak, Bangkok Thailand 10900
Overview
4.04,808 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
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About Bangkok Airways
Headquarters: 99 Mu 14, Vibhavadirangsit Rd., Chom Phon, Chatuchak, Bangkok Thailand 10900
Airline Summary
Regional airline Bangkok Airways (PG) operates non-stop flights to more than 20 destinations in Thailand, Cambodia, China, Hong Kong, Laos, Maldives, Burma, India and Singapore. Headquartered in Bangkok, the airline's primary hub is Suvarnabhumi Airport (SVV) and secondary hubs are Phuket International Airport (HKT) and Chiang Mai International Airport (CNX). The airline's fleet includes some planes configured with both Economy Class and Business Class cabins. However, most of its aircraft are configured with only an Economy Class cabin.
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4808Reviews
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Popular mentions
Ko Samui - Bangkok
Domestic
We had a missing piece of luggage from our flight from Samui to BKK, and Surachet at BKK Airport helped us immensely to retrieve this piece and get it on our connecting flight with Swiss to Europe ! Communication from his end was great and reassuring !! SURACHET is the kind of person you want to have to help you at an airport ! Promote the guy !!!! Big thanks Surachet…
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Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Singapore - Ko Samui
Southeast Asia
Terrible customer service. It took me 2 months to get in contact with their customer service team. They mishandled my luggage and didn't put it on my flight, so I ended up with none of my belongings for my trip. The airport I landed at informed me that this luggage issue happens every day with this airline. I've never been more anxious while traveling and this has been a horrible experience.…
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Date of travel: September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Ko Samui - Bangkok
Domestic
We already flew with Bangkok Airways multiple times and were always very satisfied. Especially this time, when we accidentally left one of our Passports in the Aircraft. We immediately approached a Bangkok Airways ground staff member at Bangkok Suvarnabhumi Airport, her name was Thatsathorn T. . She contacted the team on the airfield instantly and after only 10 minutes we had our Passport back. We were more than relieved to continue our journey back home. Thanks a lot again for your very appreciated and fast reaction Thatsathorn! Exceptional customer service :)…
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Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Bangkok - Ko Samui
Domestic
Our incoming flight to Bangkok was delayed and we had to reschedule… Bangkok airways staff were amazing and managed to get us on a later flight… thank you so much to the counter staff that made it happen - very appreciated
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Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Bangkok - Ko Samui
Domestic
Terrible airline. If I could give 0 stars I would. Flight changed numerous times. No help from staff at all. Would not recommend this airline.
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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beautiful sunset
Notre avion arrive
Luggage drop-off/Check-in counters at Chiang Mai Domestic terminal
123456…
Evin M wrote a tip Sep 13
"Do not fly with this airline. If you can fly a different one, do it. This airline isn't worth it"
ARISTIDE NABAIS wrote a tip Jul 2024
"They serve hot meals on board, delicious thai-style meals and local desserts usually based on coconut or bananas... delicious "
123456…
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