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Bangkok Airways


3,129 reviews
Headquarters: 99 Mu 14, Vibhavadirangsit Rd. Chom Phon, Chatuchak, Bangkok 10900 Thailand 011 66 2 270 6699 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,129 Reviews from our TripAdvisor Community

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3,129 reviews from our community

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Showing 1,841: English reviews
Penryn, United Kingdom
Level 4 Contributor
33 reviews
38 helpful votes
Reviewed today
NEW

Both flights on time. Lots of legroom and a reasonably comfy seat, the flight was only 1 hour 5 minutes but the cabin crew managed to serve a snack meal with a cold drink, very efficient. A refreshing change from European low cost airlines and not a scratch card in sight!

Domestic Economy Bangkok - Phuket
Helpful?
Thank Roger H
Focene Mare - Rome
Level 5 Contributor
86 reviews
8 helpful votes
Reviewed yesterday
NEW
via mobile

We used this company for several flight already and I have to say that sometime the service is very good and sometime very bad, especially if you book with Thai airways the do not recognize you any privilege of Thai airways if you have any Normally their level should be good and they have the lounge where you can wait

Domestic Economy Bangkok - Chiang Mai
Helpful?
Thank corrapaola
Erith, United Kingdom
Level 3 Contributor
16 reviews
3 helpful votes
Reviewed yesterday
NEW

My first experience of this 'Boutique Airline' was very good. Because the flights within the country are relatively short the staff are always doing something. However I found them efficient, attentive and very helpful. Would definitely continue using them for local flights.

Domestic Economy Chiang Mai - Ko Samui
Helpful?
Thank Breach I
Level 1 Contributor
3 reviews
Reviewed 2 days ago
NEW

Amazing and peaceful journey , i loved it will sure fly with Bangkok airways again! :) It was last minute but extremely cheap , no draw backs just me enjoying a short ride to my holiday to meet a best friend .

Domestic Economy Bangkok - Phuket
Helpful?
Thank Vinqi P
Cape Elizabeth, Maine
Level 6 Contributor
440 reviews
104 helpful votes
Reviewed 2 days ago
NEW

Check-in went really smooth and there was a concern for our connecting flight since we didn't have much time. For that reason, we were placed at the front of the plane, which I appreciated. Also, we had a sticker to alert the Bangkok Air staff at the gate to let them know what flight we were on. We were greeted...

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Southeast Asia Economy Vientiane - Siem Reap

Helpful?
Thank forshara
Lihue, Hawaii
Level 6 Contributor
104 reviews
14 helpful votes
Reviewed 3 days ago
NEW

Checkin was easy and fast. Flight was on time. Crew was friendly and helpful. Enjoyable short trip! Will definitely fly Bangkok Airways again.

Domestic Economy Bangkok - Chiang Rai
Helpful?
Thank _clesste11
Level 2 Contributor
6 reviews
8 helpful votes
Reviewed 4 days ago
NEW
via mobile

Flight was delayed by 40 mins and no information until 20 mins after the flight should have taken off. Then when we land are met by a representative to say none of our luggage has arrived. We had to stand in line and fill out forms so we could get our luggage and they only had 2 ground crew handling...

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Domestic Economy Ko Samui - Phuket

Helpful?
Thank jo_wilkins
Ko Samui, Thailand
Level 2 Contributor
4 reviews
Reviewed 4 days ago
NEW

This is not the first time we flew with them. We basically take them every time we are off to Koh Samui due to convenience, Knowing that it is an hour flight we didn't expect that a full board meal will be served so we were surprised the first time we flew with them. But this time was really shocking,...

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Domestic Economy Bangkok - Ko Samui

Helpful?
Thank TJ A
Ballajura, Western Australia, Australia
Level 5 Contributor
79 reviews
26 helpful votes
Reviewed 5 days ago
NEW

Can’t complain about anything. Only a short flight. Cabin crew somehow managed to serve breakfast and clean up. Well done

Southeast Asia Economy Kuala Lumpur - Ko Samui
Helpful?
Thank Jules P
Bhubaneswar, India
Level 6 Contributor
337 reviews
158 helpful votes
Reviewed 6 days ago
NEW

Last month I flew with my wife. Service is good as before. Food served is hygienic and tasty. Love to travel more in this airways.

Domestic Economy Bangkok - Krabi Town
Helpful?
Thank rcreviews
See travel tips for airlines
“i booked it last minute cant really say”
vinqip, 20 Oct 2018 | Read review
“on-line check in is best”
johannesPsenders, 15 Oct 2018 | Read review
“Well recommended airline”
timwE7774PE, 11 Oct 2018 | Read review
“brilliant .. beats the hell out of the BA flight we had”
badlyburnt, 7 Oct 2018 | Read review
“Sit back and enjoy the exceptional service”
I6780PKians, 4 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Bangkok Airways
Regional airline Bangkok Airways (PG) operates non-stop flights to more than 20 destinations in Thailand, Cambodia, China, Hong Kong, Laos, Maldives, Burma, India and Singapore. Headquartered in Bangkok, the airline's primary hub is Suvarnabhumi Airport (SVV) and secondary hubs are Phuket International Airport (HKT) and Chiang Mai International Airport (CNX). The airline's fleet includes some planes configured with both Economy Class and Business Class cabins. However, most of its aircraft are configured with only an Economy Class cabin.
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