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Bangkok Airways


4.5 of 5 stars
732 Reviews
Headquarters: 99 Mu 14, Vibhavadirangsit Rd. Chom Phon, Chatuchak, Bangkok 10900 Thailand +66-2-270-6699 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 396
    Excellent
  • 231
    Very good
  • 66
    Average
  • 23
    Poor
  • 16
    Terrible
Good lounges

Excellent airline, friendly staff ,food provided even on short one hour hop. Their lounges are... read more

4 of 5 starsReviewed 2 days ago
Streetarab
,
Oxford, United Kingdom
Rating summary
  • 4 of 5 stars
    Legroom
    4 of 5 stars
    Seat Comfort
  • 4.5 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
  • 4.5 of 5 stars
    Cleanliness
    4.5 of 5 stars
    Check-in and Boarding
  • 4 of 5 stars
    Food and Beverage
    2.5 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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732 Reviews from our TripAdvisor Community

Write a Review

732 reviews from our community

Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Oxford, United Kingdom
Level Contributor
20 reviews
4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Excellent airline, friendly staff ,food provided even on short one hour hop. Their lounges are great when waiting for flights with free coffee and nibbles provided plus internet.

Domestic Economy Bangkok - Ko Samui
Helpful?
Thank Streetarab
Level Contributor
4 reviews
9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Far exceeded expectations. Pleasantly surprised with delicious in-flight meals (inclusive of our ticket) even on such a short flight between BKK and Samui. No fuss boarding and off-loading, customer service friendly. Excellent experience.

Domestic Economy Bangkok - Ko Samui
Helpful?
1 Thank Jon H
Sydney, Australia
Level Contributor
852 reviews
237 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

An average airline but offering many flights. Had an issue trying to get a refund due to illness, they were very difficult.

Domestic Economy Bangkok - Phuket
Helpful?
Thank Drew M
Glastonbury, Connecticut
Level Contributor
65 reviews
24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

After flying on the spectacular Qatar Airways and staying overnight in a lovely hotel in Bangkok, I felt a little dubious about the Bangkok Air flight to Krabi. We originally booked a 9:45 a.m. flight but that was canceled so we took the 5 p.m. flight. I was concerned for several reasons: 1. Once we landed, we were heading straight...

More 
Domestic Economy Bangkok - Krabi Town

Helpful?
Thank SarahS1972
Kent, United Kingdom
Level Contributor
19 reviews
5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A short flight from Krabi to Bangkok, but most enjoyable from checking in to landing. Bangkok Airlines boasts a hospitality serving area at Krabi for those travelling with the airline, complimentary snacks and drinks available- unlimited. Service with a smile, as always in Thailand. Our First experience of being flown by a female pilot. Great advert for women as a...

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Domestic Economy Krabi Town - Bangkok

Helpful?
Thank 5jills2016
Magdeburg, Germany
Level Contributor
17 reviews
2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Flight was fully booked and not on Time, nice Airport at Samui where they offer a small selection of refreshments.

Domestic Economy Ko Samui - Bangkok
Helpful?
Thank PeterHorch
Magdeburg, Germany
Level Contributor
17 reviews
2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The Airline charge you lots of Money, iff you check with other Destinations to Thailand, they know that they fly alone to Koh Samui.

Southeast Asia Business Class Singapore - Ko Samui
Helpful?
Thank PeterHorch
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

I have flown often with Bangkok Air and always find it a pleasant experience. From on-line booking, which does not have the irritating hidden extra costs like Air Asia, through check-in, which is always friendly, quick and efficient, to the WI-FI equipped lounge (open to all) and the flight itself. The fares vary but are very comparable to the so...

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Domestic Economy Chiang Mai - Phuket

Helpful?
Thank Keith M
Level Contributor
86 reviews
15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We booked four seats together, but when checking in, two of the seats had been changed. Checking in at Samui for the return, because many people leave hotels at 12-00 there is a very long checkin queue as they do not restrict how early you can checkin, and many in front of us were waiting for flights several hours after...

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Domestic Economy Bangkok - Ko Samui

Helpful?
Thank Thairod11
Gold Coast, Australia
Level Contributor
4 reviews
2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Tasty meal and beautiful desert! Seating was squashed. It was an Airbus.My travelling companion's luggage was broken although they did replace her bag within a few days. A lot more expensive than Scoot!

Southeast Asia Economy Singapore - Ko Samui
Helpful?
Thank 426jamui
See travel tips for airlines
“Use their lounges”
 of 5 stars Streetarab, 29 Sep 2016 | Read review
“Relax and enjoy!”
 of 5 stars 5jills2016, 28 Sep 2016 | Read review
“Early Booking”
 of 5 stars PeterHorch, 28 Sep 2016 | Read review
“Book early, for good Price.”
 of 5 stars PeterHorch, 28 Sep 2016 | Read review
“Book on-line, arrive early to make use of the lounge, and enjoy.”
 of 5 stars U836LJkeithm, 28 Sep 2016 | Read review
Show next 5 travel tips 5 of 10
About Bangkok Airways
Regional airline Bangkok Airways (PG) operates non-stop flights to more than 20 destinations in Thailand, Cambodia, China, Hong Kong, Laos, Maldives, Burma, India and Singapore. Headquartered in Bangkok, the airline's primary hub is Suvarnabhumi Airport (SVV) and secondary hubs are Phuket International Airport (HKT) and Chiang Mai International Airport (CNX). The airline's fleet includes some planes configured with both Economy Class and Business Class cabins. However, most of its aircraft are configured with only an Economy Class cabin.
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