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Belavia Belarusian Airlines


632 reviews
Headquarters: 14 Nemiga Str., Minsk 220004 Belarus 011 375 17 220-25-55 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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632 Reviews from our TripAdvisor Community

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632 reviews from our community

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Showing 104: English reviews
Oss, The Netherlands
Level 1 Contributor
2 reviews
1 helpful vote
Reviewed 3 days ago
NEW

My baggage has been lost, flight Minks – Amsterdam, at arrival in Amsterdam my suitcase was not delivered. Local operator in Amsterdam airport does not know if suitcase was sent out by Belavia from Minsk. Since a week (from 7th of august) Dutch operator is looking for baggage in Amsterdam airport and sending enquiries to Minks to check if suitcase...

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Europe Economy Minsk - Amsterdam

Helpful?
1 Thank tofighamidov
Europe
Level 6 Contributor
457 reviews
263 helpful votes
Reviewed 4 days ago
NEW
via mobile

By far the worst airline The problems started while trying to check in online, which didn’t work at all. We contacted the airline by phone (the call got disconnected several times) but they couldn’t help us in the beginning. It took three calls to learn that we need to try checking in via KLM. While sorting this out we also...

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International Economy Astana - Amsterdam

Helpful?
2 Thank Kristiina83
Tbilisi
Level 1 Contributor
3 reviews
3 helpful votes
Reviewed 6 days ago
NEW

Horrible company with its "robber" cancellation policy. For cancellation of 300 Euro Flexible ticket they reimburse up to 35 Euros. Never ever will recommend to anyone to take flights of company, which has such "robber" policy.

Europe Economy Tbilisi - Minsk
Helpful?
3 Thank Tamtamtimi
London, United Kingdom
Level 6 Contributor
363 reviews
184 helpful votes
Reviewed 1 week ago

E had read varying reviews of this airline, and most seemed to depend on which aircraft was used. We wee hoping that we would get a modern one. We wee in luck! On the outward journey it was a 737 - seats 3x3. The legroom was much the same as on any European flight nowadays. The were 2 differences: firstly...

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Europe Economy London - Minsk

Helpful?
Thank global-traveller48
Amsterdam, The Netherlands
Level 3 Contributor
18 reviews
1 helpful vote
Reviewed 2 weeks ago

Very good steward, nice clean planes, great food, very good prices for a direct flight with cargo and cabin luggage included! Easy booking process, easy payment process. Have used there services multiple times. From AMS to MSQ (Several times.) From BRU to MSQ (Several times.) From MSQ to AMS (Several times.) From MSQ to CLR (once. not recommended because of...

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Europe Economy Amsterdam - Minsk

Helpful?
Thank ImRwn
Tbilisi, Georgia
Level 2 Contributor
7 reviews
Reviewed 2 weeks ago

Realy didn't know what to expect when booking the ticket. But I was surprised of the excellent service on board, the crew was very friendly and helpful. Besides we had a pleasant flight with more then enough legroom.

Europe Economy Batumi - Amsterdam
Helpful?
Thank jwvdzwaag
Mumbai, India
2 reviews
1 helpful vote
Reviewed 3 weeks ago via mobile

Belavia Airlines is the worst airline to travel on, strongly recommend avoiding traveling with them. I was offloaded in Budapest with my pregnant wife even though we had all the necessary documentation to fly to Minsk. They thoroughly checked all our documentation at check in, we passed through passport control without any issues but 10 minutes before boarding we were...

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Europe Economy Budapest - Minsk

Helpful?
1 Thank dhruveergandhi
Level 3 Contributor
7 reviews
2 helpful votes
Reviewed 3 weeks ago

Very short flight, good service, quick and easy online check-in. The only downsides are: 1. food became worth than it used to be 1-2 years ago. 2. No promotions even during holidays/ as a birthday discount. So the price is higher than for similar flights

Europe Economy London - Minsk
Helpful?
1 Thank Olya S
Providence, Rhode Island
Level 6 Contributor
646 reviews
97 helpful votes
Reviewed July 5, 2018

Flight check-in lines were long, there was one line for 2 flights. Ground staff were not very friendly during check-in. Boarding process and flight itself was alright. No delays.

Europe Economy Minsk - Warsaw
Helpful?
1 Thank Vjay S
2 reviews
2 helpful votes
Reviewed July 5, 2018

First off, I understand that mistakes happen and luggage may be lost, but Belavia lost my luggage and has done absolutely nothing to keep me updated. I was on a flight from Minsk to Warsaw and the overhead area become full so a flight attendant took my bag and checked it at the gate. He assured me it would either...

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Europe Economy Minsk - Warsaw

Helpful?
2 Thank Kimberly D
See travel tips for airlines
“Do not travel with this airline.”
kimberlydI7753ZN, 5 Jul 2018 | Read review
“It is not necessary to do anything out of the ordinary to have a nice flight”
7TerriH, 16 Jun 2018 | Read review
“Print your visa requirements on paper before boarding (in Russian or Belorussian) to show to the boarding staff”
pehuenc2018, 17 Apr 2018 | Read review
“Better choose another one”
Yuliya_traveller, 17 Apr 2018 | Read review
“Check in online to avoid queues at the airport”
ShavyB, 6 Apr 2018 | Read review
Show next 5 travel tips 5 of 10
About Belavia Belarusian Airlines
Belavia (B2) is the national airline and flag carrier of Belarus. Its headquarters are located in Minsk and it operates from a hub at Minsk National Airport (MSQ). Belavia flies to four domestic destinations and more than 35 international destinations in Europe, the Middle East and Asia. It also has codeshare agreements with 13 airlines, including Air France (AF), Etihad Airways (EY) and KLM (KL). The airline's fleet consists of 32 aircraft configured with one cabin (Economy Class) and two cabins (Business Class and Economy Class).

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