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Biman Bangladesh Airlines


242 reviews
Headquarters: Balaka Bhaban Kurmitola, Dhaka City 01229 Bangladesh 011 880 2-8901600 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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242 Reviews from our TripAdvisor Community

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242 reviews from our community

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Showing 230: English reviews
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

I think it should be compared with the other best airlines in the world . it has a good food service ,hospitality , seat comfort,gentle behavior of the crew . I highly recommend all of you to take a flight once to see how good they are.

Date of travel: November 2018
International Business Class Dhaka City - London
Helpful?
Thank Tanveer K
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW
via mobile

No one should travel this airline because is not professional and I don’t think they have no knowledge about customer service and care. It’s look a like you are hostage... in flight there is no usb charging service. I feel more bad when we stoped at sylhet airport they start cleaning inside flight and lots of passengers are in their...

Date of travel: November 2018
More 
International Economy London - Dhaka City

Helpful?
Thank md hafizur r
2 reviews
Reviewed yesterday
NEW
via mobile

My fist time after 10 year and it has improved so much I can’t believe it I was a emirat airline customer I will never use Emirates again will use Biman Bangladesh Airline

Date of travel: April 2018
International Economy London - Dhaka City
Helpful?
Thank Mashuk A
1 review
Reviewed yesterday
NEW

Good lounges staff are helpful grate food, good & helpful staff but at Dhaka airport not so help full, flight was good and the food was grate, now they are getting a new plain so it should be even better, my flight got canceled they took me to a very good hotel, it was safe and clean and even doped...

Date of travel: October 2018
More 
International Business Class London - Dhaka City

Helpful?
Thank N M
Singapore, Singapore
Level 4 Contributor
33 reviews
9 helpful votes
Reviewed 3 days ago
NEW
via mobile

First time flying with Biman and my flight was delayed for three hours. Aircraft was fine, but the cabin crew needs to be more professional with their attitude and service standards. As a national carrier and full service airline they should be a lot better than a no frills budget carrier. A lot of room for improvement.

Date of travel: December 2018
Southeast Asia Economy Dhaka City - Singapore
Helpful?
Thank Shift_Abdul_Ghani
Dhaka City, Bangladesh
Level 5 Contributor
48 reviews
12 helpful votes
Reviewed 2 weeks ago via mobile

I really felt great to travel from Bangkok to Dhaka by Birman Bangladesh flight 089 by Boeing 737-200. The flight was in time, food was extraordinary tasty, very gentle behavior by the staff, pilot Captain Nixon was very nice, no shake during landing. The aircraft was very clean and the in flight entertainment was great. I wish to travel again...

Date of travel: November 2018
More 
Asia Economy Bangkok - Dhaka City

Helpful?
Thank shahnewaj85
Auckland, New Zealand
Level 5 Contributor
64 reviews
24 helpful votes
Reviewed 3 weeks ago via mobile

It was the first time flying with them. What a waste of my time first flight from Yangon to Dhaka had a delay of 2 hours no information why or excusses. When we arrived we found out that our flight of 45 minutes to Kolkata had a delay of first 3 hours then 4 hours and in the end 5...

Date of travel: October 2018
More 
Asia Economy Yangon (Rangoon) - Kolkata (Calcutta)

Helpful?
3 Thank Moira13
London, United Kingdom
Level 3 Contributor
13 reviews
4 helpful votes
Reviewed 3 weeks ago

we went with multiple family members ( 17 in total) the flight was over booked and we saw two passengers get given the air hostess seats which i am pretty sure was not meant to happen. The staff do not help with passengers when they feel unwell. A mother who had a child that was airsick was left to deal...

Date of travel: December 2017
More 
International Economy London - Sylhet Division

Helpful?
Thank shibz01
Greater London, United Kingdom
Level 5 Contributor
42 reviews
8 helpful votes
Reviewed 4 weeks ago via mobile

Whenever I go to Sylhet, । have to use Biman Bangladesh Airlines as this is the only direct flight allowed into Sylhet. Starting from Heathrow Terminal 4, you know you’re in for a very difficult 10 hours. However, coming back there’s no direct flight and usually 4/6 delay in Dhaka. Then the quality of customer service in the cabin is...

Date of travel: November 2018
More 
International Economy London - Sylhet Division

Helpful?
1 Thank nazbhai
Dhaka City, Bangladesh
Level 3 Contributor
8 reviews
1 helpful vote
Reviewed November 12, 2018

Good flight service, good behavior. Friendly speaking and friendly serves the all things. Everything is okay.

Date of travel: December 2017
Domestic Economy Dhaka City - Sylhet Division
Helpful?
Thank Touhid
See travel tips for airlines
“all is good but don't give any money to the security staff”
Explore327744, 17 Dec 2018 | Read review
“Do not fly this airline”
mahanobolish, 6 Oct 2018 | Read review
“Set your vakue for money expectations correctly”
840clementl, 25 Sep 2018 | Read review
“Make sure they havnt got online check in,so in order to get the best seat phone them up and do the check inn”
ahsanulc, 19 Sep 2018 | Read review
“Good for short flights”
ghalib737, 17 Sep 2018 | Read review
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About Biman Bangladesh Airlines
The national flag carrier of Bangladesh, Biman Bangladesh (BG) operates from a hub at Shahjalal International Airport (DAC) and secondary hubs at Shah Amanat International Airport (CGP) and Osmani International Airport (ZYL). The airline, which has a fleet of 12 aircraft, flies to eight domestic destinations and 15 international destinations. Most of its international flights are to points in Asia and the Middle East, although the airline also has scheduled service to London Heathrow Airport (LHR). The airline's planes feature a variety of two-cabin (Business Class and Economy Class) and three-cabin (Business Class, Premium Economy Class and Economy Class) configurations. Business Class passengers have access to the airline's Maslin Lounge when flying out of Shahjalal International Airport.
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