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Blue Air

3,757 reviews
Headquarters: 42-44 Baneasa Business & Technology Park, Building A, Bucharest Romania 13696
Overview
3.03,757 reviews
Travellers' Choice 2018 Winner
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About Blue Air
Headquarters: 42-44 Baneasa Business & Technology Park, Building A, Bucharest Romania 13696

Airline Summary

Low-cost carrier Blue Air (0B) is headquartered in Bucharest, Romania, and has a primary operating base at the city's Henri Coandă International Airport (OTP). Secondary hubs can be found at Bacău International Airport (BCM), Iasi International Airport (IAS), Larnaca International Airport (LCA) and Turin-Caselle Airport (TRN). The airline has scheduled passenger flights to 5 domestic destinations and about 30 international destinations in Belgium, Cyprus, France, Germany, Greece, Ireland, Italy, Spain and the United Kingdom. Blue Air also offers charter flights. Its fleet consists of 15 Boeing 737 variant
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Roving27410353669 wrote a review May 16
1 contribution
Rome - Tel Aviv
International
Huge delay with check in. Almost missed the flight even though we were 4 hours ahead. They don't let you to make a online check in so you will have to to wait hours in line exec if you don't sending any baggage. The plain is dirty, not comfortable, and they selling bottle of waters only!!! not even possible to buy a cup of tea.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Valentin B wrote a review Mar 2024
1 contribution
Cluj-Napoca - Dublin
Europe
Worst experience to date in terms of customer care and their interest in helping with your query. It is now 7 months since they have lost my bag and no indication as to what happened to it, what are they going to do about it or if they will refund my bag and its contents. I have written them numerous emails providing them with all the infos required as per their website section ``Lost Bags``, called them numerous times to get an update and what I hear every time is that they will send another email to ``claims``department to see what they can do about it. I mentioned the fact that I may need to start legal proceedings which they easily replied that you can do that. No clear vision for this company and its policy to drive them forward but a clear policy to put people off from contacting them about their issues and putting them off to seek their rights to items they have lost, flights paid and not reimbursed.Shame on you as a company, your board of directors, shareholders and so called `` Customer Care ``team for passing people from one agent to another.
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Date of travel: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mikhail G wrote a review Jan 2024
Moscow, Russia14 contributions
Tel Aviv - Budapest
International
Flight was cancelled, which is ok if you got refund. Month and a half have passed and I still see no money coming. What is the most unpleasant - I can not find any phone number of support to discuss the issue. I filled in form on their internet site but have not got any reply. Very unpleasant behaviour for a business entity
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Date of travel: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Shaked B wrote a review Jan 2024
Kefar Sava, Israel6 contributions1 helpful vote
Barcelona - Tel Aviv
International
they cancelled the flight 15 days before without offering alternative or compensation. Now im stuck with one way flight, and i will need to book an expensive alternative due their lousy service.
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Date of travel: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rob T wrote a review Jun 2023
Longfield, United Kingdom12 contributions2 helpful votes
London - Larnaca
Europe
Blue air started off OK like dishing out boiled sweets b4 landing to avoid ear pain but went down hill very fast on the third time of using them we booked and paid for the front extra legroom seats nearly ten months in advancand like others at online check in found we had been allocated other seat and not the ones we had paid over a hundred quid extra for got nowhere with the so call customer service but luckily paid with the barckaycard and got money back
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Date of travel: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ישבנו "על המנוע " והיה שקט
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Valentin B wrote a tip Mar 2024
"Personal advice - STAY AWAY FROM THEM, POOR FROM START TO FINISH."
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Manu wrote a tip Jan 2023
"Never again"
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Mouhanad F wrote a tip Nov 2022
"Never pay for them"
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NanaGinz wrote a tip Nov 2022
"dont buy tickets with this company"
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Adam G wrote a tip Oct 2022
"AVOID at all costs. Any other airline is better..."
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