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Blue Islands Air

64 reviews
Headquarters: Jersey Airport, St Peter JE3 7BP 011 44 1481 727567 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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64 Reviews from our TripAdvisor Community

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64 reviews from our community

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Showing 60: English reviews
Level 6 Contributor
488 reviews
172 helpful votes
Reviewed 1 week ago
via mobile

A straight forward flight with good clear weather and a short hop to Guernsey. The Blue Islands code share with Flybe worked fine although cabin staff could have been a little less brusque. Check in was straight forward with helpful ground staff. I'd still use them again as fare pricing was key in decision to fly with them.

International Economy Southampton - Guernsey
Thank Andrew C
1 review
Reviewed 4 weeks ago via mobile

Had to cancel a flight due to the death of my travelling partner and Blue Islands has the nerve to charge me £190 for the pleasure!!! That have also taken up lying by and falsifying customer reviews on Instagram to boost their sales. Extortionate prices, delapedated cleet and god awful customer service. Will never ever use them again.

International Economy Guernsey - Southampton
Thank Dan J
Nice, France
Level 6 Contributor
419 reviews
337 helpful votes
Reviewed June 1, 2018

Travelled Southampton to Guernsey. Staff were amazing with Blue Islands who code share with Flybe for this slot. However, going back from Guernsey to Southampton all the disability help I had booked previously over the phone did not get passed on. My husband was not taken 'to the door' but rather his wheelchair was stopped at the bottom of the...

International Economy Southampton - Guernsey

Thank HudsonS16
Bournemouth, United Kingdom
Level 5 Contributor
61 reviews
27 helpful votes
Reviewed May 14, 2018

We were meant to be flying back on the 28th December at 8pm. We were sat in departures when it was announced that the flight from Jersey to Guernsey was cancelled - then five minutes later an announcement came over that the flight to Guernsey would go out but that the Southampton flight was cancelled instead. They offered no taxi,...

International Economy Jersey - Southampton

Thank ReesyUK
Jersey, United Kingdom
Level 4 Contributor
27 reviews
31 helpful votes
Reviewed April 11, 2018 via mobile

Used to love flying Blue Islands when they weren’t a Flybe franchise partner - am a frequent inter island passenger. Blue Islands used to compete with Aurigny on this route and used to have very good fares and gave you free lounge access and checked baggage. The fares would never go above £50. As soon as Aurigny left, the fares...

International Economy Jersey - Guernsey

Thank MyNamesTom
Guildford, United Kingdom
Level 3 Contributor
20 reviews
4 helpful votes
Reviewed April 5, 2018

A little on the noisy side but a brilliant landing! For once I didn't feel like I was going to shoot off my seat and under the one in front!

International Economy Southampton - Jersey
Thank Heather S
Level 5 Contributor
75 reviews
7 helpful votes
Reviewed January 13, 2018

For a change the flight was on time and everything went as planned. Couldn't understand a word the air hostess was saying over the intercom as she spoke so fast in English but with a foreign accent.

International Economy Guernsey - Jersey
Thank Steve C
Level 5 Contributor
65 reviews
47 helpful votes
Reviewed January 10, 2018

I believe this Flybe service was operated by Blue Island and if it was, keep it that way. Great service....

International Economy Southampton - Jersey
1 Thank Binners
Oxfordshire, United Kingdom
2 reviews
4 helpful votes
Reviewed January 10, 2018 via mobile

This is a review to warn people that you have no rights with regards to cancelled flights as EU law does not apply to flights departing from the Channel Islands. Even if you book with Flybe and they allocate Blue Island as your operator (as in my case) you have no rights to expenses or compensation. I am hundreds of...

International Economy Jersey - Southampton

3 Thank sls8709
Jersey, United Kingdom
Level 6 Contributor
164 reviews
39 helpful votes
Reviewed January 2, 2018

Rugby charter from Jersey to Newquay. Check-in fine and aircrew outstanding. Made whole party most welcome and couldn't do enough to assist on short flight.

International Economy Jersey - Newquay
Thank Jim H
See travel tips for airlines
“the doors are at the back!”
heathers409, 5 Apr 2018 | Read review
“Unfortunately they are linked with Flybe so you never know what service you're going to get.”
A1776KFstevec, 13 Jan 2018 | Read review
“Reputation of airline sometime mixed but on this occasion all went to plan.”
jimhS7817OQ, 2 Jan 2018 | Read review
“Choose another airline ( between Guernsey and Southampton there is no alternative!). If there was this company would be out of business.”
moiSouthampton, 31 Dec 2017 | Read review
“Fly with another airline to another destination!!!”
Harold_Worth, 10 Dec 2017 | Read review
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About Blue Islands Air
Blue Islands Air (SI) is a passenger airline that's headquartered in Saint Peter Port, Guernsey. From its bases at Guernsey Airport (GCI) and Jersey Airport (JER) it flies between the Channel Islands and destinations in the United Kingdom and Switzerland. Blue Islands Air also has a codeshare agreement with CityJet (WX). The airline's fleet consists of five ATR 42-320, ATR 42-500 and ATR 72-500 planes. Blue Islands Air charges no fees for baggage, seat selection, ticket name changes and rebooked tickets. Its lounges at Guernsey and Jersey Airports have free drinks and WIFI service.
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