We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Blue Panorama Airlines


2,359 reviews
Headquarters: Viale delle Arti 123, 00054, Fiumicino Italy 011 39 06 9895 6666 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

2,359 Reviews from our TripAdvisor Community

Write a Review

2,359 reviews from our community

Filter reviews by popular destinations:
All reviews Rome Milan Havana Bologna Tirana Santorini Cancun Rhodes Mykonos Skiathos Lampedusa Heraklion
Traveller rating
Cabin
  • (302)
  • (0)
  • (5)
  • (0)
Route
  • (265)
  • (25)
  • (17)
  • (1)
  • (0)
  • More
Language
  • More
Showing 308: English reviews
Melbourne, Australia
1 review
1 helpful vote
Reviewed yesterday
NEW

Advised by the travel agent to fly Blue Panorama for an internal flight between Reggio di Calabria and Rome. There was four of us travelling together. Get to the service desk to check in only to be told there was an issue with one of the boarding tickets. They asked for our passports and noted that on my passport i...

More 
Domestic Reggio Calabria - Rome

Helpful?
1 Thank domm2704
Level 3 Contributor
12 reviews
7 helpful votes
Reviewed 6 days ago
NEW
via mobile

Due to bad organisation with boarding (mess in the cabine with too much handluggage that has to be taken out) our flight was delayed with 25 min. After landing in Rome we had to taxi 15 min to the parking place. Probably because of low cost company the plane was parked far behind. So 40 min later and we missed...

More 
Europe Economy Skiathos - Rome

Helpful?
2 Thank Stéphanie A
Chester, United Kingdom
2 reviews
2 helpful votes
Reviewed 6 days ago
NEW

Literally the worst airline experience I've ever had bar none. Two hours to queue for check in with one inexperienced member of staff checking in the whole flight. Then sent to another desk in another part of the airport to pay 100 Euros to put middle names onto my childrens' boarding cards - total scam - no other airline does...

More 
Europe Economy Rome - Corfu

Helpful?
2 Thank Nick B
Sydney, Australia
1 review
2 helpful votes
Reviewed 1 week ago
NEW

Story Time. Firstly, when you are booking the ticket, in my case I purchased it off Kiwi.com, and at no stage, nor in the terms and conditions, was I notified that it was an "airline policy" to include your middle name on the boarding pass. I have TWO!!!!!!! passports (Australian and European) with which they could have verrified my ID...

More 
Europe Economy Santorini - Rome

Helpful?
2 Thank Loren210896
Level 1 Contributor
3 reviews
3 helpful votes
Reviewed 1 week ago via mobile

I will never recommend this airline. It was a terrible experience with ticketing as well as flight. Blue Panorama airlines advertises as FLY CHEAP which the tickets are not really. We were group of 8 travelling from Santorini to Rome. We were charged 50€ per head for not including our middle name. The staff could have just verified our tickets...

More 
Europe Economy Santorini - Rome

Helpful?
3 Thank Falguni G
sydney
Level 4 Contributor
19 reviews
33 helpful votes
Reviewed 1 week ago via mobile

This was the worst flight I have ever been on worldwide. The check in, the fact that it left one hour late, the service and the whole experience was horrendous from the beginning to the end.

Europe Economy Rome - Heraklion
Helpful?
2 Thank cairo40
Guimaraes, Portugal
Level 3 Contributor
9 reviews
6 helpful votes
Reviewed 1 week ago via mobile

They obliged to pay 50€ to add the middle names on the way trip PLUS 60€ for each passenger on the return because of the same "problem", otherwise we couldn't board. Such an unethical and dirty scam that is an insult to the human intelligence.

Europe Economy Milan - Tirana
Helpful?
4 Thank Camila_Olveira
Level 4 Contributor
26 reviews
17 helpful votes
Reviewed 1 week ago

Safety and quality of the flight was excellent, customer service also good, the biggest problem was lack of entertainment in other languages than Italian. Entertainment services can be used only on personal device (mobile) when Blue Panorama network is open to access, and out of all 6 movies in offer, there was not even one movie available in English. I...

More 
International Economy Nosy Be - Warsaw

Helpful?
2 Thank Katarzyna K
Level 2 Contributor
6 reviews
2 helpful votes
Reviewed 1 week ago via mobile

Like many others on this thread we were forced to pay 50 euros each for able Blue Panorama to add our middle names onto our boarding passes OR leave our baggage behind. I am shocked and disgusted and feel like I have been mugged in broad daylight. WORST experience I have EVER encountered.

Europe Economy Rome - Corfu
Helpful?
2 Thank Josephine S
Boise
Level 2 Contributor
6 reviews
3 helpful votes
Reviewed 1 week ago via mobile

They are not clear when booking a ticket that you will be charged an extra 50 euros for not using your middle name. I wish I would have ready the other hundreds of negative reviews and seen that many people have been scammed with this company. I have flown on many many airlines and have never NEEDED a middle name...

More 
Europe Economy Milan - Tirana

Helpful?
2 Thank Lauren B
See travel tips for airlines
“You'd be better off walking”
nickbK7274CN, 18 Sep 2018 | Read review
“Come equipped with your own music, books, movies available offline.”
katarzynak498, 15 Sep 2018 | Read review
“Avoid this airline.”
fernandoja2017, 9 Sep 2018 | Read review
“Don't book. Chose another airline altogether.”
wild0ni0n, 7 Sep 2018 | Read review
“take another one”
eugeniof899, 4 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Blue Panorama Airlines
Blue Panorama Airlines (BV) is a low-cost Italian carrier that is headquartered in Rome. It has operating bases at Milan-Malpensa Airport (MXP), Leonardo da Vinci-Fiumicino Airport (FCO) and Tirana International Airport Nënë Tereza (TIA). The airline flies to about 40 destinations, including 13 domestic destinations, as well as Albania, Bosnia and Herzegovina, Croatia, Cuba, the Dominican Republic, Greece, Jamaica, Mexico, Russia, Spain and Turkey. Its short- and medium-haul flights operate under the Blu-express brand. The airline's fleet of 10 airplanes includes several Boeing 737 variants, Boeing 767-300ER and Piaggio P.180 Avanti planes.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

258 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (258)
Viewed
Food and Drink (12)
Viewed
Airport (22)
Viewed
Cabin (7)
Viewed
View from Window (17)
Viewed
Seat (8)
Viewed
Our fleet (5)
Viewed
Onboard Feature (8)
Viewed
Airline Lounge (2)
Viewed
Other (177)