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Blue Panorama Airlines


2,526 reviews
Headquarters: Viale delle Arti 123, 00054, Fiumicino Italy 011 39 06 9895 6666 Website
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  • Legroom
    Seat Comfort
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    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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2,526 Reviews from our TripAdvisor Community

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2,526 reviews from our community

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Showing 325: English reviews
Wishaw, United Kingdom
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 2 weeks ago

We flew with Blue Panorama Airline from Rome to Tirana and then Tirana to Milan. On booking it was established it wasn't possible to populate the Middle Name Box. To insert a Middle Name your first name had to run continuously into your middle name and looked ridiculous. It was decided to just use first name and Surname. There was...

Date of travel: November 2018
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Europe Economy Rome - Tirana

Helpful?
Thank T8444BZcraiga
Madrid, Spain
Level 6 Contributor
149 reviews
31 helpful votes
Reviewed 2 weeks ago

La primera vez que vuelo en esta compañia Cuando llego al Counter, mi sopresa es que me dicen que en la reserva no figura mi segundo nombre Me han cobrado 50€ por incluir mi segundo nombre en la reserva Es una verguenza, que ninguna compañia aerea tenga esta politica tan ridicula. He viajado en todas las compañias ,incluidas las de...

Date of travel: November 2018
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Europe Economy Milan - Tirana

Helpful?
1 Thank leogsan
Rio Maior, Portugal
Level 6 Contributor
94 reviews
87 helpful votes
Reviewed 3 weeks ago

An airline to avoided at all costs. Yes their fights are cheap until you get into what their extra charges are!!! MAKE SURE YOU PUT YOU NAME EXACTLY AS IT IS ON YOUR PASSPORT. !!!! otherwise this WILL result i a €80 cost to NAME CHANGE, Pay up or don`t fly is their attitude Cabin service in inline with the...

Date of travel: November 2018
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Europe Economy Tirana - Milan

Helpful?
1 Thank 1946Siobhan
Spain
Level 4 Contributor
15 reviews
4 helpful votes
Reviewed 3 weeks ago

I am pointing out some facts. As I asked for the Vegetarian meal, I was really surprised to see there was only rice. Plain rice with no vegetables or something else like veggie balls, spring rolls. If i were to know, I’d went for the normal meal which did not contain meat either. If the company were take into account...

Date of travel: October 2018
More 
International Economy Ilha do Sal - Milan

Helpful?
Thank NorthStar401756
Dunfermline, United Kingdom
Level 4 Contributor
20 reviews
48 helpful votes
Reviewed 3 weeks ago via mobile

Flight did not happen and we were not advised. Luckily heard from someone else who were aware it was cancelled and got a later one. They were also scamming money out of people for not having their middle name on their ticket. Buyer beware with this one.

Date of travel: November 2018
Europe Economy Tirana - Milan
Helpful?
1 Thank Simb0
Glasgow
Level 4 Contributor
34 reviews
16 helpful votes
Reviewed 3 weeks ago

This is a very unprofessional airline. My wife and I were travelling to Tirana and at Milan Airport we were refused permission to travel unless we paid 50 Euros each to add our middle names which were shown on our passport. This has NEVER happened to me in over 40 years of flying all over the world - first and...

Date of travel: November 2018
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Europe Economy Milan - Tirana

Helpful?
1 Thank JOHNB24
Sydney
Level 4 Contributor
32 reviews
29 helpful votes
Reviewed 3 weeks ago

Our flight was significantly delayed, according to information the airline provided to us on the day they owe us 500 Euros in compensation - however several international phone calls, a letter and emails have come to nothing. It has now been over 3 months - they obviously try and wait you out. Has anyone had any success in claiming compensation?...

Date of travel: August 2018
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Europe Economy Preveza - Rome

Helpful?
Thank Wonderlusta
Tampere, Finland
Level 1 Contributor
2 reviews
2 helpful votes
Reviewed 4 weeks ago

I made also last year the same name mistake: I wrote only my first name and because in my passport there are all my 3 first names I paid 80 euros for the name change. And it was totally my own fault because when one is buying a ticket the is a sentence: "Type all names and last names in...

Date of travel: November 2018
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Europe Economy Rimini - Tirana

Helpful?
1 Thank HannuS_Finland
Edinburgh, United Kingdom
Level 1 Contributor
4 reviews
4 helpful votes
Reviewed 4 weeks ago

After reading all the reviews on here I called the airline regarding the middle name issue and was told I would have to pay 80 Euro’s each when I check in. When I booked there was no option for giving a middle name. I have decided to re-route at great expense buy I’d rather do this than give these thieves...

Date of travel: November 2018
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Europe Economy Pisa - Tirana

Helpful?
1 Thank kennymiller1968
Perth, Australia
2 reviews
1 helpful vote
Reviewed October 28, 2018 via mobile

I have flown almost every airline in he world and his is by far the worst. When booking they had no option to add a middle name , but when arriving at the airport they charged an extra 50 euros for a “name change” fee. They threatened not to let me board unless the 50 euros was paid. I paid...

Date of travel: September 2018
More 
Europe Economy Santorini - Rome

Helpful?
1 Thank NathanS1754
See travel tips for airlines
“Just avoid this airline.”
T8444BZcraiga, 27 Nov 2018 | Read review
“make sure you put your FULL NAME on the booking (AS WRITTEN EXACTLY ON PASSPORT (fee for name change (adding middle name) €80”
1946Siobhan, 22 Nov 2018 | Read review
“I'd advise against using this airline at all.”
JOHNB24, 20 Nov 2018 | Read review
“Customer Service is terrible! They are told to ignore you.”
Wonderlusta, 19 Nov 2018 | Read review
“Remember to write your name exactly as it is in the passport”
HannuS_Finland, 12 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About Blue Panorama Airlines
Blue Panorama Airlines (BV) is a low-cost Italian carrier that is headquartered in Rome. It has operating bases at Milan-Malpensa Airport (MXP), Leonardo da Vinci-Fiumicino Airport (FCO) and Tirana International Airport Nënë Tereza (TIA). The airline flies to about 40 destinations, including 13 domestic destinations, as well as Albania, Bosnia and Herzegovina, Croatia, Cuba, the Dominican Republic, Greece, Jamaica, Mexico, Russia, Spain and Turkey. Its short- and medium-haul flights operate under the Blu-express brand. The airline's fleet of 10 airplanes includes several Boeing 737 variants, Boeing 767-300ER and Piaggio P.180 Avanti planes.
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