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British Airways

59,207 reviews
Headquarters: PO Box 365, Harmondsworth England UB7 0GB
Depart
Tue, 03-05
Return
Tue, 03-12
Travellers
1,Economy
Overview
3.559,207 reviews
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About British Airways

Airline Alliance

oneworld
Headquarters: PO Box 365, Harmondsworth England UB7 0GB

Airline Summary

British Airways (BA) is the UK flag carrier and the biggest airlines in the country. A founding member of the oneworld alliance, the airline flies to more than 180 destinations, including six cities within the United Kingdom, as well airports across Europe, Africa, Asia, North America, South America and Oceania. BA has hubs at London Heathrow Airport (LHR) and Gatwick Airport (LGW). Most short-haul flights operate on aircraft configured with Economy (known as UK Domestic on flights within the United Kingdom and Euro Traveller on flights to other points in Europe) and Business Class (known as Club Europe) cabins. Long-haul flights feature First Class, Business Class (known as Club World), Premium Economy (known as World Traveller Plus) and Economy Class (known as World Traveller) .
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Frome B wrote a review Yesterday
2 contributions
Cancun - London
International
I have decided to never fly with British Airways again. My experience at Cancun airport was terrible, leading me to miss my flight. There was no British Airways staff at the airport to assist me, so I had to contact their customer service, which was extremely disappointing. It took a long time to reach someone on the phone, and when I finally did, they were impolite and uncooperative. Fortunately, a representative from American Airlines came to my rescue and resolved everything for me. I ended up flying home with them, and it was a pleasant experience.
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Diego B wrote a review Yesterday
Melbourne, Australia5 contributions
Munich - Dallas
International
Flight Service, aircraft are good, but the customer service is the worst I've ever seen. I requested my points regarding my 2 last flights 3 months ago and nothing. No answer, nothing. I'm feeling disrespected as a consumer.
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Date of travel: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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geoff w wrote a review Feb 19
1 contribution
Singapore - London
International
I hate to say this but BA is the worst airline I have ever flown with,the food was inedible the cabin crew were miserable to the point of being rude,of the four of us in the party three of the infotainment screens didn’t work correctly in fact one of the controllers had frayed and bare wires. On a 14 hr flight we were offered 1 drink and a metal box under 2 of our seats restricted foot room.What a Hugh contrast to Quatar airlines we flew out with who were excellent.
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mona S wrote a review Feb 19
1 contribution
Dubai - London
International
After being Inside the airplane , British Airways canceled the flight on 19th of December 2023 and they didn’t refund the ticket 2 months now to the company that must give me my money back And when I asked how to refund they said we can’t give any information And I missed my medical training that I paid a lot for
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Date of travel: December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ash T wrote a review Feb 19
38 contributions31 helpful votes
London - Lisbon
Europe
Just taken a short haul flight to Lisbon with British Airways. Flight took off an hour late but were kept updated by the captain throughout. Cabin crew were excellent as usual and I will keep on saying this, the crew (cabin and cockpit) are the best thing about BA. Were provided with free water and a choice of crisps or a cookie which is perfectly fine for a two hour flight. Leg room wasn't great is why I'm not leaving five stars. Would fly with them again.
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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NJ wrote a tip Feb 18
"Use another carrier "
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Laura C wrote a tip Feb 18
"If you like Chicken curry for breakfast , lunch and supper "
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NTL55 wrote a tip Feb 17
"Sit near the back and don't get conned into paying in advance for seats."
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Martha E wrote a tip Feb 17
"Don't trust them as far as you can throw a 747."
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Tessa P wrote a tip Feb 16
"Fly with a different airline "
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