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British Airways


35,852 reviews
Headquarters: PO Box 365, Harmondsworth UB7 0GB England 011 44 844 493 0787 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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35,852 Reviews from our TripAdvisor Community

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35,852 reviews from our community

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Showing 30,112: English reviews
2 reviews
1 helpful vote
Reviewed today
NEW
via mobile

Paid additional 30 pounds each for extra leg room seats as my husband is 6"4 with long legs And doesn't fit in regular seats on planes. We weren't seated in the leg room aisle though as apparently the lay out of the plane had recently been changed. Very squashed and uncomfortable journey with my poor husbands legs all up in...

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Europe Economy London - Toulouse

Helpful?
1 Thank Laurel H
UK
Level 5 Contributor
85 reviews
110 helpful votes
Reviewed today
NEW
via mobile

An hour and a half late going out, and an hour late coming back, hmmm. Thank goodness we had a lounge to rest in. Apart from that, the flight and attentiveness were good. But delays are never welcomed.

International First Class London - Toronto
Helpful?
Thank uncleglyn
Jersey, United Kingdom
Level 3 Contributor
13 reviews
7 helpful votes
Reviewed today
NEW

helpful service but expecting a coffee or tea at least ran out of sandwich choice otherwise a good smooth flight

Europe Economy London - Dubrovnik
Helpful?
Thank Geoff M
Falmouth, United Kingdom
Level 6 Contributor
241 reviews
109 helpful votes
Reviewed today
NEW

Booked flights from London Heathrow to Los Angeles in April 2018 with flight date of September only to get notice the outbound flight was totally cancelled with minimum required 14 days notice. Having changed arrangements and accepting a later flight that flight was then delayed. On route to LAX during meal service we sat patiently and watched as other passengers...

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International Economy London - Los Angeles

Helpful?
Thank Tresc0
lLondon
Level 3 Contributor
14 reviews
11 helpful votes
Reviewed today
NEW

The flight travelled on was run on behalf of BA by Air Belgium and the experience was excellent.Although the passenger numbers were down in every respect both outwards and return service was excellent.We were unlucky to miss the return flight and BA put us on the next one at no cost....this made a stressful situation less so.Would use both again.

International Economy London - Abu Dhabi
Helpful?
Thank seabrighter
Bognor Regis, United Kingdom
Level 6 Contributor
730 reviews
185 helpful votes
Reviewed today
NEW

A380 back to London, these are still a pain to board, with so many people clogging up the gate area, and people try and sneak in with earlier groups, and the gate agents allow it, which only makes the situation more chaotic. Once on upstairs, this is not bad place to fly, comfy seat, good IFE, crew were helpful, though...

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International Business Class Chicago - London

Helpful?
Thank JLM3080
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Colchester, United Kingdom
Level 2 Contributor
8 reviews
8 helpful votes
Reviewed today
NEW

On 26 August my wife and I flew BA flight 2642 Club World Gatwick to Thessaloniki, returning on flight BA2643 on 4 September. For the additional cost of return “Business Class” travel we had access to the BA airport lounge (outward journey only), complimentary on-board meal and drinks, location at the front of the aircraft and an empty middle seat...

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Europe Business Class London - Thessaloniki

Helpful?
Thank LizTony2018
Bognor Regis, United Kingdom
Level 6 Contributor
730 reviews
185 helpful votes
Reviewed today
NEW

This flight is torture,, even in W class, its an old configuration with a screen the size of a fag packet and poor resolution. This is the norm on the IAH route. These planes need an upgrade, its a shame, as the 787/380 configuration is so much better. This flight always seems to be a coach departure as well, which...

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International Premium Economy London - Houston

Helpful?
Thank JLM3080
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Cunupia, Trinidad
Level 4 Contributor
26 reviews
6 helpful votes
Reviewed today
NEW

This flight was our return after a quick vacation. Our flight was delayed because of a medical emergency between London Gatwick and St Lucia. I would have appreciated better communication from BA. We reached the airport and then were told of the delay.

International Economy St. Lucia - Port of Spain
Helpful?
Thank Abdurrahman A
Cunupia, Trinidad
Level 4 Contributor
26 reviews
6 helpful votes
Reviewed today
NEW

My family and I went to St Lucia before but this time decided to go on British Airways. BA lands in Hewanorra Airport which is in the southwest of the Island. We were staying in the northwest of the island. It only took a little more than an hour drive to our hotel.

International Economy Port of Spain - St. Lucia
Helpful?
Thank Abdurrahman A
See travel tips for airlines
“Don't fly this airline.”
carlinmarlin, 25 Sep 2018 | Read review
“Fly with a different airline”
Rob-London07, 25 Sep 2018 | Read review
“Take your own food with you or you may starve!!!!!!!!!!!!”
W3376HSpaulc, 25 Sep 2018 | Read review
“Go business class!!”
Jojo1548, 25 Sep 2018 | Read review
“Enjoy the views over the UK”
mariedem06, 25 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About British Airways
British Airways (BA) is the UK flag carrier and the biggest airlines in the country. A founding member of the oneworld alliance, the airline flies to more than 180 destinations, including six cities within the United Kingdom, as well airports across Europe, Africa, Asia, North America, South America and Oceania. BA has hubs at London Heathrow Airport (LHR) and Gatwick Airport (LGW). Most short-haul flights operate on aircraft configured with Economy (known as UK Domestic on flights within the United Kingdom and Euro Traveller on flights to other points in Europe) and Business Class (known as Club Europe) cabins. Long-haul flights feature First Class, Business Class (known as Club World), Premium Economy (known as World Traveller Plus) and Economy Class (known as World Traveller) .

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