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Bulgaria Air


613 reviews
Headquarters: 1 Brussels Blvd Sofia Airport, Sofia 01540 Bulgaria 011 359 2 402 0400 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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613 Reviews from our TripAdvisor Community

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613 reviews from our community

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Showing 226: English reviews
1 review
Reviewed 6 days ago
NEW
via mobile

Terrible expiriance with "Bulgaria Air".Booked and payed "direct"flight Palma de mallorca-Sofia.Finally flight has one stop in Malaga-Spain with excuse that is technical stop for refuel.Just to have it clear Malaga is opposite direction from Sofia.The worst thing is that in Malaga they didnt let us go out from plane for more than 1 hour.In the end payed for 3 hours...

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Europe Economy Palma de Mallorca - Sofia

Helpful?
Thank Lubomir Y
Amsterdam, The Netherlands
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed 1 week ago via mobile

Very happy with Bulgaria air, you get water immediately on the plane- free of charge. I love that in my 10 years experience with them planes are always on time. Music on the plane very loud and not ok, if there should be a music i suggest something relaxing.

Europe Economy Amsterdam - Sofia
Helpful?
Thank 848svett
1 review
Reviewed 2 weeks ago via mobile

The flight is delayed, with no notice and with no explanations. We also do not know how long is it going to take. Apparantly it is due to late staff, but again, no attempt to explain and set any reasonable time for when the flight is going to take off. Extremely unfriendly airport attendants. Shame to spend my money on...

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International Economy Sofia - Tel Aviv

Helpful?
Thank yuri p
Fort Lauderdale, Florida
Level 5 Contributor
54 reviews
10 helpful votes
Reviewed 2 weeks ago

To fly Bulgaria Air you always have to be prepared to be a bit uncomfortable. First, Bulgaria Air planes do not have "Jetway" service, so you will not board directly from the terminal. They will load you on a bus that will ferry you to the plane. You might think that it is not a big deal but believe me,...

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Europe Economy Sofia - Madrid

Helpful?
Thank CarlosDavidov
Sofia, Bulgaria
Level 4 Contributor
26 reviews
18 helpful votes
Reviewed 2 weeks ago

Good, direct flight form Sofia to Zurich, little bit old aircraft, but decent service, liked the Inflight magazine.

Europe Economy Sofia - Zurich
Helpful?
Thank GIlieva
Level 1 Contributor
4 reviews
Reviewed 3 weeks ago via mobile

For a direct flight, this is the best option. Fairly cheap. Service is OK: one still gets a sandwich and drinks.

Europe Economy Brussels - Sofia
Helpful?
Thank Joris V
2 reviews
Reviewed 3 weeks ago

The flight got rescheduled 26 hours to departure, but nevertheless was even after that delayed. There was no one at the airport in Sofia (home airport!) to get information and the hotline was not accessible. The sandwich was not really tasty but ok, the flight attendants were annoyed and unfriendly (maybe because of the delay). Since then, Air Bulgaria does...

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Europe Economy Sofia - Athens

Helpful?
Thank Guide07365291462
Level 3 Contributor
19 reviews
4 helpful votes
Reviewed 4 weeks ago

Had many flights with bulgaria air to Sofia Burgos &Verna all flights very good very well looked after. on flights to sofia upgraded to business class a few times with no charge

Europe Economy London - Sofia
Helpful?
Thank David B
Sofia, Bulgaria
Level 6 Contributor
109 reviews
18 helpful votes
Reviewed November 1, 2018 via mobile

Short but nice flight with the very kind crew. No matter of delay/ foggy weather , probably the Varna airport doesn't have system for that weather/ I enjoyed the flight. Service in the plane was on good level.

Domestic Economy Varna - Sofia
Helpful?
Thank M8037NMdanieln
Sofia, Bulgaria
Level 6 Contributor
109 reviews
18 helpful votes
Reviewed November 1, 2018 via mobile

I like to fly with Bulgaria air because always have comfortable and nice flight/ take off and landing/. Embraer aircraft also is one of my favorit for short distance flights. Service was on good level.

Europe Economy Rome - Varna
Helpful?
1 Thank M8037NMdanieln
See travel tips for airlines
“allow extra time for security checks”
5alexa, 21 Oct 2018 | Read review
“Online Check-In is not available on all airports, for instance in Prague it is not.”
yulanll, 13 Oct 2018 | Read review
“sleep , read a book , sleep , take food with you to the flight”
983essamn, 25 Sep 2018 | Read review
“good time arrival and departure”
Ahmosis, 18 Sep 2018 | Read review
“book seats”
csX5653PG, 14 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Bulgaria Air
The country's national carrier, Bulgaria Air (FB) operates from a hub at Sofia Airport (SOF). Within Bulgaria, it flies to Burgas Airport (BOJ) and Varna Airport (VAR), which have both been designated as focus cities. Internationally, Bulgaria Air has scheduled service to about 25 destinations in Europe and the Middle East. These include points in France, Germany, Israel, Lebanon, Russia, Spain and the United Kingdom. Bulgaria Air also has codeshare agreements with 10 airlines and flies charters to about 80 destinations. Its fleet has a variety of one-cabin (Economy Class) and two-cabin (Business Class and Economy Class) configurations.
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