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Bulgaria Air


562 reviews
Headquarters: 1 Brussels Blvd Sofia Airport, Sofia 01540 Bulgaria 011 359 2 402 0400 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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562 Reviews from our TripAdvisor Community

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562 reviews from our community

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Showing 204: English reviews
Barcelona
Level 5 Contributor
55 reviews
18 helpful votes
Reviewed today
NEW

The company has an excellent service with bottle of water and sandwich plus coffee offer with your flight ticket. I really enjoy Bulgaria Air for two reasons, operating from the new Terminal in Sofia and flight time arrival or departure are convenient to enjoy until the last moment your holiday or business trip. Thank you

Europe Economy Barcelona - Sofia
Helpful?
Thank Alain S
Israel
Level 4 Contributor
34 reviews
29 helpful votes
Reviewed today
NEW
via mobile

I have nothing bad to say about the flight. But I cannot also recommend it. The service was ok. Leg space is small but not unusual to economy. Sandwiches were provided free of charge with soft drink.

International Economy Tel Aviv - Sofia
Helpful?
Thank שרון ד
Latina, Italy
Level 3 Contributor
21 reviews
4 helpful votes
Reviewed yesterday
NEW
via mobile

I often travelled with Bulgaria Air. It is a good company, as you enter the airplane you have a bottle of water. They also offer a sandwich, a chocolate bar and something to drink during the flight. Nothing to envy to Alitalia. Recommended.

Europe Economy Sofia - Rome
Helpful?
Thank Maria V
Level 1 Contributor
4 reviews
Reviewed yesterday
NEW
via mobile

Excellent service.. we had help on an off the plane, as friend was in a wheelchair, they we’re very happy to help

Europe Economy Bristol - Burgas
Helpful?
Thank Lynne S
Perth, Australia
Level 2 Contributor
8 reviews
1 helpful vote
Reviewed 3 days ago
NEW
via mobile

Sofia airport is smallish but the departure proceedings were smooth. The public address system sounds like a lady who has been smoking cigars all her life! Good luck following what she is saying. Our flight wasn’t listed on a gate until after scheduled departure time. There was some problem with the computer at the desk. Finally a bus arrived to...

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Europe Economy Sofia - London

Helpful?
Thank Dream788580
2 reviews
2 helpful votes
Reviewed 4 days ago
NEW

All's good a bit excitement kicking in for a week away from work. Got on the plane ok and take off, yip we are off the ground and then it started to sink in. There must of been a full estate on the same flight scattered no fixed seats it was like a seen from grange hill. shouting from front...

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Europe Economy Newcastle upon Tyne - Burgas

Helpful?
Thank C S
Kavala, Greece
Level 6 Contributor
305 reviews
33 helpful votes
Reviewed 5 days ago
NEW

quite good service on board they serv a quite good snack and the plane was clean enough they don't have on line check in

Europe Economy Vienna - Sofia
Helpful?
Thank jordromani
Texas
Level 6 Contributor
756 reviews
140 helpful votes
Reviewed 2 weeks ago

Business class got us pass to Lounge at Larnaca lounge in Cypress, good thing because we were there early and our flight was 2hours and 20 min. late taking off. Gate announcement was really poor as well, flight was not full, more like 2/3, arrival at Sofia we deplaned to bus to terminal, and baggage despite special handling tags and...

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Europe Business Class Larnaca - Sofia

Helpful?
Thank Pepperjackm
2 reviews
Reviewed 2 weeks ago

Checking in very slow, late taking off. Air attendants miserable unhelpful. Airplane dirty. Some people booked seats and were moved.

Europe Economy London - Burgas
Helpful?
Thank Lesley J
1 review
Reviewed 4 weeks ago via mobile

This is somehow worst than any low cost company. I need to fly between Portugal and Bulgaria around 10 times a year, and i have never departed on time. Usually with delays between 10min to 1h40min. Also I don't know why there is no online check in availeble but okay. Another issue, is that i have paid at least twice...

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Europe Economy Sofia - Lisbon

Helpful?
Thank AleksY15
See travel tips for airlines
“good time arrival and departure”
Ahmosis, 18 Sep 2018 | Read review
“book seats”
csX5653PG, 14 Sep 2018 | Read review
“Just book this airline!”
vdavidkov, 2 Aug 2018 | Read review
“Ok but don’t expect a joyful cabin crew, it was same there and back, no male crew which was unusual they are usually chirpy.”
karenwR3703EN, 25 Jul 2018 | Read review
“Try to get an aisle seat for a bit more room”
martinjudge1410, 8 Jul 2018 | Read review
Show next 5 travel tips 5 of 10
About Bulgaria Air
The country's national carrier, Bulgaria Air (FB) operates from a hub at Sofia Airport (SOF). Within Bulgaria, it flies to Burgas Airport (BOJ) and Varna Airport (VAR), which have both been designated as focus cities. Internationally, Bulgaria Air has scheduled service to about 25 destinations in Europe and the Middle East. These include points in France, Germany, Israel, Lebanon, Russia, Spain and the United Kingdom. Bulgaria Air also has codeshare agreements with 10 airlines and flies charters to about 80 destinations. Its fleet has a variety of one-cabin (Economy Class) and two-cabin (Business Class and Economy Class) configurations.
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