Very happy with Bulgaria air, you get water immediately on the plane- free of charge. I love that in my 10 years experience with them planes are always on time. Music on the plane very loud and not ok, if there should be a music i suggest something relaxing.

The flight is delayed, with no notice and with no explanations. We also do not know how long is it going to take. Apparantly it is due to late staff, but again, no attempt to explain and set any reasonable time for when the flight is going to take off. Extremely unfriendly airport attendants. Shame to spend my money on...

To fly Bulgaria Air you always have to be prepared to be a bit uncomfortable. First, Bulgaria Air planes do not have "Jetway" service, so you will not board directly from the terminal. They will load you on a bus that will ferry you to the plane. You might think that it is not a big deal but believe me,...

Good, direct flight form Sofia to Zurich, little bit old aircraft, but decent service, liked the Inflight magazine.

For a direct flight, this is the best option. Fairly cheap. Service is OK: one still gets a sandwich and drinks.

The flight got rescheduled 26 hours to departure, but nevertheless was even after that delayed. There was no one at the airport in Sofia (home airport!) to get information and the hotline was not accessible. The sandwich was not really tasty but ok, the flight attendants were annoyed and unfriendly (maybe because of the delay). Since then, Air Bulgaria does...

Had many flights with bulgaria air to Sofia Burgos &Verna all flights very good very well looked after. on flights to sofia upgraded to business class a few times with no charge

Short but nice flight with the very kind crew. No matter of delay/ foggy weather , probably the Varna airport doesn't have system for that weather/ I enjoyed the flight. Service in the plane was on good level.

I like to fly with Bulgaria air because always have comfortable and nice flight/ take off and landing/. Embraer aircraft also is one of my favorit for short distance flights. Service was on good level.