55 reviews
18 helpful votes
The company has an excellent service with bottle of water and sandwich plus coffee offer with your flight ticket. I really enjoy Bulgaria Air for two reasons, operating from the new Terminal in Sofia and flight time arrival or departure are convenient to enjoy until the last moment your holiday or business trip. Thank you
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34 reviews
29 helpful votes
I have nothing bad to say about the flight. But I cannot also recommend it. The service was ok. Leg space is small but not unusual to economy. Sandwiches were provided free of charge with soft drink.
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21 reviews
4 helpful votes
I often travelled with Bulgaria Air. It is a good company, as you enter the airplane you have a bottle of water. They also offer a sandwich, a chocolate bar and something to drink during the flight. Nothing to envy to Alitalia. Recommended.
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4 reviews Excellent service.. we had help on an off the plane, as friend was in a wheelchair, they we’re very happy to help
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8 reviews
1 helpful vote
Sofia airport is smallish but the departure proceedings were smooth. The public address system sounds like a lady who has been smoking cigars all her life! Good luck following what she is saying. Our flight wasn’t listed on a gate until after scheduled departure time. There was some problem with the computer at the desk. Finally a bus arrived to...
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2 reviews
2 helpful votes
All's good a bit excitement kicking in for a week away from work. Got on the plane ok and take off, yip we are off the ground and then it started to sink in. There must of been a full estate on the same flight scattered no fixed seats it was like a seen from grange hill. shouting from front...
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305 reviews
33 helpful votes
quite good service on board they serv a quite good snack and the plane was clean enough they don't have on line check in
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756 reviews
140 helpful votes
Business class got us pass to Lounge at Larnaca lounge in Cypress, good thing because we were there early and our flight was 2hours and 20 min. late taking off. Gate announcement was really poor as well, flight was not full, more like 2/3, arrival at Sofia we deplaned to bus to terminal, and baggage despite special handling tags and...
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2 reviews Checking in very slow, late taking off. Air attendants miserable unhelpful. Airplane dirty. Some people booked seats and were moved.
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1 review This is somehow worst than any low cost company. I need to fly between Portugal and Bulgaria around 10 times a year, and i have never departed on time. Usually with delays between 10min to 1h40min. Also I don't know why there is no online check in availeble but okay. Another issue, is that i have paid at least twice...
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“Ok but don’t expect a joyful cabin crew, it was same there and back, no male crew which was unusual they are usually chirpy.”karenwR3703EN, 25 Jul 2018 | Read review
