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Bulgaria Air

Headquarters: 1 Brussels Blvd, Sofia Airport, Sofia Bulgaria 01540
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3.01,042 reviews
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About Bulgaria Air
Headquarters: 1 Brussels Blvd, Sofia Airport, Sofia Bulgaria 01540

Airline Summary

The country's national carrier, Bulgaria Air (FB) operates from a hub at Sofia Airport (SOF). Within Bulgaria, it flies to Burgas Airport (BOJ) and Varna Airport (VAR), which have both been designated as focus cities. Internationally, Bulgaria Air has scheduled service to about 25 destinations in Europe and the Middle East. These include points in France, Germany, Israel, Lebanon, Russia, Spain and the United Kingdom. Bulgaria Air also has codeshare agreements with 10 airlines and flies charters to about 80 destinations. Its fleet has a variety of one-cabin (Economy Class) and two-cabin (Business Class and Economy Class) configurations.
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Konstantin I wrote a review Jul 15
1 contribution
Frankfurt - Sofia
Europe
The single most horrible airline, our flight was delayed for over 6 hours with out even being able to buy food or water since everything was closed at the airport. They never reached out to offer any compensation or anything. Avoid if possible.
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Antawn J wrote a review Jul 10
1 contribution
Katowice - Burgas
Europe
Terrible! Been flying twice with them. Huge delays. Almost 33 years old aircraft... Taxied on the tarmac for one hour with AC turned off. 38c temp outside, almost 50 inside. Flight attendants unpolite, are not answering any questions. No safety rules shown... During push back, AC still turned off. Burning smell coming out... Started to work after one hour of the flight. Why? Saving fuel? Broken lavatory handles, paint coming out from the walls, 1 of 3 lavatories not working. The aircraft is an old crap. Should be written off, like the whole airline!!!
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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GoPlaces01892811180 wrote a review Jun 2024
1 contribution
Lisbon - Sofia
Europe
Worst airline I’ve flown yet. The flight was 2 hours late but we were never notified it was running late. We spent over an hour in the gate hallway with no word from the staff. The plane was the oldest plane I’ve seen.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PMDown wrote a review May 2024
Varna, Bulgaria39 contributions
Varna - Tenerife
Europe
4 flights for 5 days - 5 hours delays all together with not even one flight on time. No answer from anyone about delays. My paid seats changed just before flight without any reason. The only way to receive compensation is true court, the company is refusing anything else. It is really worse than all low cost companies. Just do not do it!
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Michael G wrote a review May 2024
2 contributions
Brussels - Sofia
Europe
They cancelled two flights and when you try to contact them by phone nobody ever picks up - typical for Bulgarian institutions in general, their staff is probably on a 4 hour lunch break as usual. Then when you email they reply with impersonal useless info that's of no help. And that's the "national carrier"...
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Antawn J wrote a tip Jul 10
"Don't fly with them!"
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PMDown wrote a tip May 2024
"Do not travel with this airline"
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ferdamadr wrote a tip May 2024
"Avoid them at all cost!"
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Estefania N wrote a tip Feb 2024
"Don’t use Bulgarian Air company never!!!"
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Steven wrote a tip Dec 2023
"24 hours before your flight you can upgrade to business class for a promotional price. "
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